04 Aug 2015, 4:25 pm
#159
(04 Aug 2015, 10:08 am)Andreos1 Maybe the next stop announcements need to be of a happy medium?
Designed to suit ALL parties.
Not annoying enough to frustrate regulars, informative enough to inform irregulars on the route and clear enough for those with disabilities.
At the moment, there seems to be a hotch potch of methods used, using different visual imagery and differing tones/styles - that aren't pleasing everyone.
Without going into specifics, I think we are all aware of the differing tones/styles used on vehicles with the different operators.
Maybe it goes back to point I made last month about the operators actually involving customers in a focus group and finding out...
I'll always support the use of focus groups. Proper ones mind, not just the odd email to a distribution group. I just think that NSAs is one of those topics that you'll never reach a happy medium with.
I'm a fan of the latest NSA implementations, as the chatter has been removed. Informative, the volume is spot on IMO, and I'm even a fan of those doing the voice-overs.
The Red Arrows and angel ones however, make me switch off. I get sick and tired of hearing the "Please ring the bell and remain seated until your bus has stopped" every time the next stop changes, but I guess if there's statistics that show it's reduced accidents, then it's worthwhile it being there? I've not seen any numbers by the way! :
