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Go North East: Latest News & Discussion - May 2016

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LeeCalder



1,928
29 May 2016, 9:07 am #741
Yesterday morning, when I boarded the 21. Flipping heck, you could see where the bus floor had been cleaned, and it had only been the entrance.

There was still soapy water from between the doors and the stairs. The rest of the bus was absolute filthy!
LeeCalder
29 May 2016, 9:07 am #741

Yesterday morning, when I boarded the 21. Flipping heck, you could see where the bus floor had been cleaned, and it had only been the entrance.

There was still soapy water from between the doors and the stairs. The rest of the bus was absolute filthy!

NK53 TKT

Website


2,441
29 May 2016, 9:39 am #742
(29 May 2016, 8:14 am)South Tyne Lad Only runs on Friday and Saturday Nights, I believe its a supported service too though I'm not 100% sue on that.

Only Saturday nights since October, my grandad gets the 74 to the social club in Westerhope (I think) and he used to get the Friday night bus but no longer does, he wrote multiple complaints and the Saturday one is funded by Ponteland Town Council
NK53 TKT
29 May 2016, 9:39 am #742

(29 May 2016, 8:14 am)South Tyne Lad Only runs on Friday and Saturday Nights, I believe its a supported service too though I'm not 100% sue on that.

Only Saturday nights since October, my grandad gets the 74 to the social club in Westerhope (I think) and he used to get the Friday night bus but no longer does, he wrote multiple complaints and the Saturday one is funded by Ponteland Town Council

NK53 TKT

Website


2,441
29 May 2016, 9:40 am #743
(29 May 2016, 8:12 am)Jamie M What's with the 100% increase in 74s? The last one gets to hexham at 0042 now. I've only been on it with 3-4 people at any given time. May as well make the 689 every hour while they are at it.

Tell that to my grandad Tongue 
There is no increase, the times have changed and they have actually become LESS frequent and if you want a busy 74 get the 17:35 bus to Hexham from Newcastle, it gets full to bursting point with a solo or MPD
NK53 TKT
29 May 2016, 9:40 am #743

(29 May 2016, 8:12 am)Jamie M What's with the 100% increase in 74s? The last one gets to hexham at 0042 now. I've only been on it with 3-4 people at any given time. May as well make the 689 every hour while they are at it.

Tell that to my grandad Tongue 
There is no increase, the times have changed and they have actually become LESS frequent and if you want a busy 74 get the 17:35 bus to Hexham from Newcastle, it gets full to bursting point with a solo or MPD

Adrian

Website


9,583
29 May 2016, 10:25 am #744
(29 May 2016, 9:07 am)LeeCalder Yesterday morning, when I boarded the 21. Flipping heck, you could see where the bus floor had been cleaned, and it had only been the entrance.

There was still soapy water from between the doors and the stairs. The rest of the bus was absolute filthy!

I'd ask for the bus number, but the problem certainly isn't unique with one bus or one operator. The blues of GNE and the greys of Arriva just make the buses look filthy. Only Stagecoach's colour scheme seems to hide the dirt well.
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Adrian
29 May 2016, 10:25 am #744

(29 May 2016, 9:07 am)LeeCalder Yesterday morning, when I boarded the 21. Flipping heck, you could see where the bus floor had been cleaned, and it had only been the entrance.

There was still soapy water from between the doors and the stairs. The rest of the bus was absolute filthy!

I'd ask for the bus number, but the problem certainly isn't unique with one bus or one operator. The blues of GNE and the greys of Arriva just make the buses look filthy. Only Stagecoach's colour scheme seems to hide the dirt well.

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LeeCalder



1,928
29 May 2016, 11:00 am #745
(29 May 2016, 10:25 am)Adrian I'd ask for the bus number, but the problem certainly isn't unique with one bus or one operator. The blues of GNE and the greys of Arriva just make the buses look filthy. Only Stagecoach's colour scheme seems to hide the dirt well.

I certainly agree, it seemed rather unprofessional to have a bus out in such a state.
LeeCalder
29 May 2016, 11:00 am #745

(29 May 2016, 10:25 am)Adrian I'd ask for the bus number, but the problem certainly isn't unique with one bus or one operator. The blues of GNE and the greys of Arriva just make the buses look filthy. Only Stagecoach's colour scheme seems to hide the dirt well.

I certainly agree, it seemed rather unprofessional to have a bus out in such a state.

Dan

Website
Site Administrator

18,116
29 May 2016, 11:16 am #746
(29 May 2016, 10:25 am)Adrian I'd ask for the bus number, but the problem certainly isn't unique with one bus or one operator. The blues of GNE and the greys of Arriva just make the buses look filthy. Only Stagecoach's colour scheme seems to hide the dirt well.

I agree.

I think the grey colourscheme Go North East used for its refurbishment of 5245 hides the dirt quite well. Here's hoping something similar can be rolled out on other mid-life refurbishments (if not the 'wood effect' flooring!)

[Image: 13925093907_68f04282b9.jpg]Go North East: 5245 / NK56KHP by Daniel Graham, on Flickr
Dan
29 May 2016, 11:16 am #746

(29 May 2016, 10:25 am)Adrian I'd ask for the bus number, but the problem certainly isn't unique with one bus or one operator. The blues of GNE and the greys of Arriva just make the buses look filthy. Only Stagecoach's colour scheme seems to hide the dirt well.

I agree.

I think the grey colourscheme Go North East used for its refurbishment of 5245 hides the dirt quite well. Here's hoping something similar can be rolled out on other mid-life refurbishments (if not the 'wood effect' flooring!)

[Image: 13925093907_68f04282b9.jpg]Go North East: 5245 / NK56KHP by Daniel Graham, on Flickr

Adrian

Website


9,583
29 May 2016, 11:26 am #747
(29 May 2016, 11:00 am)LeeCalder I certainly agree, it seemed rather unprofessional to have a bus out in such a state.

I hate that buses aren't cleaned properly, but it comes down to what is practically possible, with the effort capacity that you have. 

To clean an entire fleet of buses with a wet wash, is going to take you about 30 mins per bus I'd reckon. So that's 250 hours, if you had a fleet of 500 buses. To do that every night, you're going to need about 28 cleaners working all through the night. Or in terms that matter to the business... it'll equate to over half a million in payroll costs per annum, just for the cleaning.
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Adrian
29 May 2016, 11:26 am #747

(29 May 2016, 11:00 am)LeeCalder I certainly agree, it seemed rather unprofessional to have a bus out in such a state.

I hate that buses aren't cleaned properly, but it comes down to what is practically possible, with the effort capacity that you have. 

To clean an entire fleet of buses with a wet wash, is going to take you about 30 mins per bus I'd reckon. So that's 250 hours, if you had a fleet of 500 buses. To do that every night, you're going to need about 28 cleaners working all through the night. Or in terms that matter to the business... it'll equate to over half a million in payroll costs per annum, just for the cleaning.

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biglugs@yahoo.com



1,506
29 May 2016, 11:29 am #748
Are dual door renowns still the right allocation to the 9
4842
Best bus ever
biglugs@yahoo.com
29 May 2016, 11:29 am #748

Are dual door renowns still the right allocation to the 9

4842
Best bus ever

Dan

Website
Site Administrator

18,116
29 May 2016, 11:30 am #749
(29 May 2016, 11:29 am)biglugs@yahoo.com Are dual door renowns still the right allocation to the 9

Any red single deck.
Dan
29 May 2016, 11:30 am #749

(29 May 2016, 11:29 am)biglugs@yahoo.com Are dual door renowns still the right allocation to the 9

Any red single deck.

Michael



19,168
29 May 2016, 11:34 am #750
(29 May 2016, 11:16 am)Dan I agree.

I think the grey colourscheme Go North East used for its refurbishment of 5245 hides the dirt quite well. Here's hoping something similar can be rolled out on other mid-life refurbishments (if not the 'wood effect' flooring!)

[Image: 13925093907_68f04282b9.jpg]Go North East: 5245 / NK56KHP by Daniel Graham, on Flickr

Hopfully they start them soon... Hopefully after the all the repaints are done from the Prince Bishops Scania's and all of the Streetlites are in service.
Ooo Friend, Bus Friend.
Michael
29 May 2016, 11:34 am #750

(29 May 2016, 11:16 am)Dan I agree.

I think the grey colourscheme Go North East used for its refurbishment of 5245 hides the dirt quite well. Here's hoping something similar can be rolled out on other mid-life refurbishments (if not the 'wood effect' flooring!)

[Image: 13925093907_68f04282b9.jpg]Go North East: 5245 / NK56KHP by Daniel Graham, on Flickr

Hopfully they start them soon... Hopefully after the all the repaints are done from the Prince Bishops Scania's and all of the Streetlites are in service.

Ooo Friend, Bus Friend.

South Tyne Lad

Website


1,777
29 May 2016, 11:39 am #751
(29 May 2016, 11:26 am)Adrian I hate that buses aren't cleaned properly, but it comes down to what is practically possible, with the effort capacity that you have. 

To clean an entire fleet of buses with a wet wash, is going to take you about 30 mins per bus I'd reckon. So that's 250 hours, if you had a fleet of 500 buses. To do that every night, you're going to need about 28 cleaners working all through the night. Or in terms that matter to the business... it'll equate to over half a million in payroll costs per annum, just for the cleaning.

Though customer satisfaction is what draws new customers in, So in a way it has to be done.

Had 5232 yesterday and there was dirt everywhere, 3 Chewing Gums stuck to the seatback in front and fluff around the seats, Which did put me off.

Dark couler's are probably the best thing to hide the dirt, Which is why Stagecoach's Interior is mostly impeccable.
Though I think Stagecoach have a strict regime which involves Steam Cleaning the Seats, I'm not sure if other operators do the same.
My New Flickr https://www.flickr.com/photos/140662069@N02/ - Posts every Weekend at the minimum Smile
South Tyne Lad
29 May 2016, 11:39 am #751

(29 May 2016, 11:26 am)Adrian I hate that buses aren't cleaned properly, but it comes down to what is practically possible, with the effort capacity that you have. 

To clean an entire fleet of buses with a wet wash, is going to take you about 30 mins per bus I'd reckon. So that's 250 hours, if you had a fleet of 500 buses. To do that every night, you're going to need about 28 cleaners working all through the night. Or in terms that matter to the business... it'll equate to over half a million in payroll costs per annum, just for the cleaning.

Though customer satisfaction is what draws new customers in, So in a way it has to be done.

Had 5232 yesterday and there was dirt everywhere, 3 Chewing Gums stuck to the seatback in front and fluff around the seats, Which did put me off.

Dark couler's are probably the best thing to hide the dirt, Which is why Stagecoach's Interior is mostly impeccable.
Though I think Stagecoach have a strict regime which involves Steam Cleaning the Seats, I'm not sure if other operators do the same.

My New Flickr https://www.flickr.com/photos/140662069@N02/ - Posts every Weekend at the minimum Smile

LeeCalder



1,928
29 May 2016, 11:44 am #752
(29 May 2016, 11:39 am)South Tyne Lad Though customer satisfaction is what draws new customers in, So in a way it has to be done.

Had 5232 yesterday and there was dirt everywhere, 3 Chewing Gums stuck to the seatback in front and fluff around the seats, Which did put me off.

Dark couler's are probably the best thing to hide the dirt, Which is why Stagecoach's Interior is mostly impeccable.
Though I think Stagecoach have a strict regime which involves Steam Cleaning the Seats, I'm not sure if other operators do the same.

They also hand paint their buses every few years.
LeeCalder
29 May 2016, 11:44 am #752

(29 May 2016, 11:39 am)South Tyne Lad Though customer satisfaction is what draws new customers in, So in a way it has to be done.

Had 5232 yesterday and there was dirt everywhere, 3 Chewing Gums stuck to the seatback in front and fluff around the seats, Which did put me off.

Dark couler's are probably the best thing to hide the dirt, Which is why Stagecoach's Interior is mostly impeccable.
Though I think Stagecoach have a strict regime which involves Steam Cleaning the Seats, I'm not sure if other operators do the same.

They also hand paint their buses every few years.

Dan

Website
Site Administrator

18,116
29 May 2016, 11:48 am #753
(29 May 2016, 11:39 am)South Tyne Lad Though customer satisfaction is what draws new customers in, So in a way it has to be done.

I wouldn't say customer satisfaction is what brings in new customers - that is what retains existing customers.

Go North East's latest passenger satisfaction figure is at 89%:
http://www.simplygo.com/newsroom/#/news/...vey-163903

Value for money is probably one of the leading factors in bringing in new customers, which, according to the above article, is up 5% compared to last year. I think more could be done to improve value for money on evenings and Sundays (when the frequency on most services is reduced), and is possibly one of the reasons why that percentage is still fairly low, at 67%. Arriva North East's 'five for a fiver' ticket, which allows unlimited travel in a specified zone after 7pm, is a step in the right direction in providing value for money on evenings.
Dan
29 May 2016, 11:48 am #753

(29 May 2016, 11:39 am)South Tyne Lad Though customer satisfaction is what draws new customers in, So in a way it has to be done.

I wouldn't say customer satisfaction is what brings in new customers - that is what retains existing customers.

Go North East's latest passenger satisfaction figure is at 89%:
http://www.simplygo.com/newsroom/#/news/...vey-163903

Value for money is probably one of the leading factors in bringing in new customers, which, according to the above article, is up 5% compared to last year. I think more could be done to improve value for money on evenings and Sundays (when the frequency on most services is reduced), and is possibly one of the reasons why that percentage is still fairly low, at 67%. Arriva North East's 'five for a fiver' ticket, which allows unlimited travel in a specified zone after 7pm, is a step in the right direction in providing value for money on evenings.

Jamie M

Unregistered

 
29 May 2016, 5:11 pm #754
(21 May 2016, 11:05 am)busmanT No plans for it to move

http://northeastbuses.co.uk/fleet/gnefle...eetno=6030

Looks temporary, anyone else know when 3888 will be back?
Jamie M
29 May 2016, 5:11 pm #754

(21 May 2016, 11:05 am)busmanT No plans for it to move

http://northeastbuses.co.uk/fleet/gnefle...eetno=6030

Looks temporary, anyone else know when 3888 will be back?

streetlite5402



69
29 May 2016, 6:32 pm #755
Today's allocation for the cricket shuttles were as follows:

Durham Rail Station 500: 3872, 6012, 6017, 6018, 6020
Lambton Park & Ride 501: 3878, 6022, 6026, 6036, 6039
streetlite5402
29 May 2016, 6:32 pm #755

Today's allocation for the cricket shuttles were as follows:

Durham Rail Station 500: 3872, 6012, 6017, 6018, 6020
Lambton Park & Ride 501: 3878, 6022, 6026, 6036, 6039

dannygee



339
29 May 2016, 11:35 pm #756
(29 May 2016, 5:11 pm)Jamie M http://northeastbuses.co.uk/fleet/gnefle...eetno=6030

Looks temporary, anyone else know when 3888 will be back?

3888 is back and has been for a while. Normally goes in the 434 in ashington-linton then the 9 at 5pm-9pm
dannygee
29 May 2016, 11:35 pm #756

(29 May 2016, 5:11 pm)Jamie M http://northeastbuses.co.uk/fleet/gnefle...eetno=6030

Looks temporary, anyone else know when 3888 will be back?

3888 is back and has been for a while. Normally goes in the 434 in ashington-linton then the 9 at 5pm-9pm

idiot



1,121
29 May 2016, 11:54 pm #757
Shouldn't be using colour to hide dirt at all. Wouldn't be acceptable in other businesses.
idiot
29 May 2016, 11:54 pm #757

Shouldn't be using colour to hide dirt at all. Wouldn't be acceptable in other businesses.

Jamie M

Unregistered

 
30 May 2016, 7:40 am #758
(29 May 2016, 11:35 pm)dannygee 3888 is back and has been for a while. Normally goes in the 434 in ashington-linton then the 9 at 5pm-9pm
Sorry for not being clear, when will it be Stanley based, since the news says "temporary" transfer.
Jamie M
30 May 2016, 7:40 am #758

(29 May 2016, 11:35 pm)dannygee 3888 is back and has been for a while. Normally goes in the 434 in ashington-linton then the 9 at 5pm-9pm
Sorry for not being clear, when will it be Stanley based, since the news says "temporary" transfer.

Dan

Website
Site Administrator

18,116
30 May 2016, 7:47 am #759
(30 May 2016, 7:40 am)Jamie M Sorry for not being clear, when will it be Stanley based, since the news says "temporary" transfer.

3888 was undergoing a trial period of use on the 434/448 services.

It has proven to be reliable enough, so, as busmanT rightly stated, there are no plans for 3888 and 6030 to be exchanged again.
Dan
30 May 2016, 7:47 am #759

(30 May 2016, 7:40 am)Jamie M Sorry for not being clear, when will it be Stanley based, since the news says "temporary" transfer.

3888 was undergoing a trial period of use on the 434/448 services.

It has proven to be reliable enough, so, as busmanT rightly stated, there are no plans for 3888 and 6030 to be exchanged again.

Jamie M

Unregistered

 
30 May 2016, 8:40 am #760
(30 May 2016, 7:47 am)Dan 3888 was undergoing a trial period of use on the 434/448 services.

It has proven to be reliable enough, so, as busmanT rightly stated, there are no plans for 3888 and 6030 to be exchanged again.
Thanks for clearing that up!
Jamie M
30 May 2016, 8:40 am #760

(30 May 2016, 7:47 am)Dan 3888 was undergoing a trial period of use on the 434/448 services.

It has proven to be reliable enough, so, as busmanT rightly stated, there are no plans for 3888 and 6030 to be exchanged again.
Thanks for clearing that up!

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