22 Jul 2016, 8:41 am
#314
(22 Jul 2016, 8:27 am)Crusader I know it's been debated but why does it matter to passengers if GNE aren't running W's or that they are running the 33? The route and timetable hasn't changed so there isn't actually anything to tell passengers?
As long as information about the things which are changing is getting out to passengers that's what is important - though it is disappointing if there aren't any posters on buses about the 17
Are GNE tickets being accepted on the W services following the the changes? I would say that was quite an important issue, particularly if a passenger needs to find additional money to complete a journey now. Regardless of how embarrassing it would be to a complainant that 'yes, the website is out of date and shows we are the operator. No, actually we actually aren't the operator'
Similarly I would have thought the new services would have been promoted or at least mentioned, so that pass holders are aware they can now use that service with a GNE ticket.
'Illegitimis non carborundum'
