14 Aug 2016, 6:13 pm
#316
(14 Aug 2016, 8:47 am)S813 FVK When my dad worked for GNE, he had a sticker (I think other drivers would have had this too) that he stuck on a file which listed most (if not all) of the different ticket types.
He still has the file with the sticker on (albeit a bit worn) but it would be good if they could have something similar now (if they don't already):
I'd forgotten all about this - it was about a year back when I had issues on a Q1/2 (can't remember which). Anyway, had a chat on with the driver about the issue and after a moment, she pulled out a little official handbook.
It had a load of information relating to ticketing and she was able to clarify it was an error with the ETM and that was the issue - not my ticket.
Without that little book, she wouldn't have known what was up.
I have no idea if the book is standard issue or not. I haven't needed to refer or signpost a driver since and it hasn't cropped up in any conversations elsewhere.
It was nowhere near the size of the almost 30 page booklet GNE published for passengers, but it certainly took a moment or two for her to find the information she needed.
'Illegitimis non carborundum'
