28 Jan 2018, 8:50 pm
#375
(28 Jan 2018, 8:31 pm)Dan Yes - I think this is where I'm currently sitting on the matter, too. I don't think there's any accessibility issues here, but the nature of the routes of a growing number of services are going to mean that some of the main points are going to be omitted completely.
Driving around today, I saw several buses on the new 9 service. It just looked wrong, seeing a bus in Murton showing 'Lukes Lane', and whilst one of the aims of the new service is to encourage more cross-city journeys, it still feels like Sunderland is the place most people in Murton will be travelling to (as the link between Murton and Sunderland has been established for a very long time) and this is what should be more prominently shown on the display. Indeed, I'd hazard a guess most of the passengers in Murton haven't got a clue where Lukes Lane is!
I know you've mentioned this a few times in the past - but I am still surprised, if the white LED on black background it is that much of an issue for passengers with dyslexia, that it has not been reported to Customer Services as posing an issue (to my knowledge, at least)?
I am not disputing what you've said, or the sources you've provided to support your statements in the past, but I still do wonder whether the fact it's an LED rather than printed, changes things?
Whilst a number of operators have spec'd white destinations for a few years now, I believe it is intended to become the new standard specification for Stagecoach UK too. Seems a lot of operators are going down that route - why would they, if it is going to cause such a huge accessibility issue?
I am far from an expert (touch wood), but have some occupational experience through work.
The issues aren't just restricted to printed material.
Computer software is available to download and provide a virtual overlay for monitors.
Some software/websites allow the user to change the background and font colour too.
I have no idea why organisations such as the BDA have seemingly not yet broach the subject with relevant bodies.
The research is there regarding black/white or other contrasting colours...
Edit: Done some digging and in the following link, there is reference to some potential breaches of legislation. Although it doesn't give specific examples of what would constitute a breach
https://publications.parliament.uk/pa/cm...16vw35.htm
People with Dyslexia often experience a great deal of trouble with organization and memory. This can have significant effects on their ability to navigate and follow directions (particularly oral directions). The public transport system is a good example of how Dyslexia can interact with day-to-day activities. The system can be a very confusing and difficult for a person with Dyslexia. The need to remember destinations, times, the position of trains or buses at specific points are all examples of how making a simple journey can be incredibly difficult. Similarly the way information is displayed and dispensed, often in ways inaccessible to people with Dyslexia. Furthermore this may impact upon work, educational, recreational, and familial activity. This may therefore contravene UNCRPD Article 9 (Accessibility) and Article 30.
'Illegitimis non carborundum'
