Report to Nexus. It is a contractual requirement for them to have a bus allocated with working destination displays - as well as being a PSVAR requirement.
The odd occasion may be understandable, but I am sure Nexus would be interested to hear of this being repeated 4 days in a row.
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This is a consistent problem that is going away. after today I'm furious! The 592 skipped the route at Downhill 21 minutes away from the terminus and headed up Boldon bank top. This is not the first time he has done this and he think he can get away with it. I have reported him to Nexus twice and will do again about this incident as this is beyond a joke.
Can anyone confirm if this is against the law or any rules as in my opinion it's extremely serious as there could be potential passengers. This time skipping the route at Downhill now that's just terrible!
I hope this driver gets a disciplinary or sacked as he is not customer focused and feels he has a right to do what he likes.
(20 Apr 2018, 6:17 pm)S830OFT wrote [ -> ]This is a consistent problem that is going away. after today I'm furious! The 592 skipped the route at Downhill 21 minutes away from the terminus and headed up Boldon bank top. This is not the first time he has done this and he think he can get away with it. I have reported him to Nexus twice and will do again about this incident as this is beyond a joke.
Can anyone confirm if this is against the law or any rules as in my opinion it's extremely serious as there could be potential passengers. This time skipping the route at Downhill now that's just terrible!
I hope this driver gets a disciplinary or sacked as he is not customer focused and feels he has a right to do what he likes.
It looks like it is a standard registered service, so it should be running along a fixed route in accordance to the timetable. Push Nexus for a response to your complaint.
They were doing similar on the 37 when they first took over. Completely skipping out Biddick Woods.
(20 Apr 2018, 6:52 pm)Adrian wrote [ -> ]It looks like it is a standard registered service, so it should be running along a fixed route in accordance to the timetable. Push Nexus for a response to your complaint.
They were doing similar on the 37 when they first took over. Completely skipping out Biddick Woods.
Thanks I know after complaing about the Ex Durham County Council buses and the Renault masters being allocated they ended up no longer allocating them. I just hope next time this route is up for tender they don't gain it back as they are doing a awful job at running it.
(20 Apr 2018, 7:02 pm)S830OFT wrote [ -> ]Thanks I know after complaing about the Ex Durham County Council buses and the Renault masters being allocated they ended up no longer allocating them. I just hope next time this route is up for tender they don't gain it back as they are doing a awful job at running it.
It's not acceptable but I can see the drivers logic. He may be thinking it is a workers service and he is unlikely to pick anyone up so ends the route after all passengers have alighted.
But as I said that's no excuse.
Orange decker on the 73, crossing Queen Alex bridge heading towards Park Lane
New in is Optare Solo Sr YJ18 DLE. Was on 68/515/558 Today.
Loads of school contracts canceled on Vosa today, 23 has also been canceled.
(23 May 2018, 4:51 pm)Michael wrote [ -> ]Loads of school contracts canceled on Vosa today, 23 has also been canceled.
Guess it looks like GCT are retaining the rest of the services then that were up for tender.
GNE getting the 23 maybe?
(23 May 2018, 5:08 pm)Tom wrote [ -> ]Guess it looks like GCT are retaining the rest of the services then that were up for tender.
GNE getting the 23 maybe?
More might appear in the next couple of days.
New in is YJ18 DLF joining DLE on the 37 today.
The 592 skipped the route and was driving with doors open today. This will be my fifth complaint to Nexus about this route, Gateshead Central should have this route taken off them immediately, and giving to a operator who can provide SAFETY for Passengers as top priority. This is not the first incident of drivers driving with doors open on this service. I surely hope nexus can send a survey person onto that route, so they can see what is going on, although no doubt they will be on their best behaviour if they get a visit from Nexus.
(11 Jul 2018, 5:45 pm)S830OFT wrote [ -> ]The 592 skipped the route and was driving with doors open today. This will be my fifth complaint to Nexus about this route, Gateshead Central should have this route taken off them immediately, and giving to a operator who can provide SAFETY for Passengers as top priority. This is not the first incident of drivers driving with doors open on this service. I surely hope nexus can send a survey person onto that route, so they can see what is going on, although no doubt they will be on their best behaviour if they get a visit from Nexus.
https://youtu.be/IFsVYX5r80o
Not my video
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(12 Jul 2018, 10:28 pm)TEN 6083 wrote [ -> ]https://youtu.be/IFsVYX5r80o
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You know whilst it's fully agreed that the driver shouldn't be driving with the doors open and should be rightly condemned but I ain't buying into the end of that video at all, too me it was a deliberate fall to emphasize the danger of the driver operating the bus with their doors open, the reaction and the way of the fall tells me that.
What we see is these young teenage lads would usually point there camera and start asking why your doing something wrong and being quite smug which obviously would not go down well with an adult regardless if they have a point or not. This guy obviously did not want to confront the driver so manufactured a fall instead and one could argue the guy should wait for the bus to come to a complete stop(especially with a door fully open) before standing up and put there phone away whilst doing so.
Unfortunately this is yet again an incident which will lead to the stereotypical of independent operators are just a bunch of cowboys with drivers that can get away with these sort of acts but would not last 5 mins with a bigger operator and unfortunately in GCT case that is probably true.
(13 Jul 2018, 1:29 am)Bus_User wrote [ -> ]You know whilst it's fully agreed that the driver shouldn't be driving with the doors open and should be rightly condemned but I ain't buying into the end of that video at all, too me it was a deliberate fall to emphasize the danger of the driver operating the bus with their doors open, the reaction and the way of the fall tells me that.
What we see is these young teenage lads would usually point there camera and start asking why your doing something wrong and being quite smug which obviously would not go down well with an adult regardless if they have a point or not. This guy obviously did not want to confront the driver so manufactured a fall instead and one could argue the guy should wait for the bus to come to a complete stop(especially with a door fully open) before standing up and put there phone away whilst doing so.
Unfortunately this is yet again an incident which will lead to the stereotypical of independent operators are just a bunch of cowboys with drivers that can get away with these sort of acts but would not last 5 mins with a bigger operator and unfortunately in GCT case that is probably true.
Hear, hear!
Aren't those minibuses fitted with seatbelts too, which are a legal requirement to be worn where fitted...?!
(13 Jul 2018, 3:43 am)omnicity4659 wrote [ -> ]Hear, hear!
Aren't those minibuses fitted with seatbelts too, which are a legal requirement to be worn where fitted...?!
Yep, they are.
He'd win an Oscar for that.
Looks like he's taken the video down now. Probably at the request of his solicitor..................................
(13 Jul 2018, 7:43 am)RBZ 5459 wrote [ -> ]He'd win an Oscar for that.
Looks like he's taken the video down now. Probably at the request of his solicitor..................................
https://m.youtube.com/watch?v=dl3D5_wXADI
I cannot confirm or deny that the star of the video had been inspired by this lady.
PB1099280/66 Registered (Short notice)
CENTRAL TAXIS GATESHEAD LTD
Route: Whitley Bay Metro Station to Whitley Bay Metro Station
Service number: W3
Service type: Normal Stopping
Effective date: 02 Sep 2018