North East Buses
Arriva North East: Upcoming Service Changes - Printable Version

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+--- Thread: Arriva North East: Upcoming Service Changes (/showthread.php?tid=1031)



RE: Arriva North East: Upcoming Service Changes - streetdeckfan - 24 Jun 2021

So since GNE will be running the services rather than just running a dupe, how would ticketing work? Would they just add Arriva's tickets to GNE's machines, or would they use Arriva's machines?


RE: Arriva North East: Upcoming Service Changes - Kuyoyo - 25 Jun 2021

(24 Jun 2021, 6:09 pm)Driver9*** Mainly down to Durham being unable to keep drivers due to poor wages/conditions. The knock on effect being Jesmond drivers working at Durham to cover shortfall and Blyth drivers moving to Jesmond to fill in for them.

Durham were struggling pre-pandemic - and it's certainly not wages and conditions otherwise other depots would also be struggling (Darlington's issue is still somewhat down to Covid - a well-known member of Darlington's staff is working his final day there today before moving into upper management, and his relief is currently isolating due to a positive test, leaving his successor without any assistance next week).7
Durham's long-term staffing issues could potentially be resolved in September - as it's currently rumoured amongst the staff at Stockton depot that they will be providing the entire output of the X12 from the planned change date that month.


Arriva North East: Upcoming Service Changes - tyresmoke - 25 Jun 2021

Majority of the issues is down to ongoing strike action at DVLA which is slowing (pretty much stopped!) the flow of new drivers through the training school. Have heard there is a backlog in triple figures of drivers waiting to come in but obviously can’t train them or send them driving until various licence issues are sorted.
Couple that with coaching starting to pick up and drivers leaving to go to other jobs then it’s a recipe for disaster. Arriva are certainly not the only ones struggling of course.


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RE: Arriva North East: Upcoming Service Changes - V514DFT - 25 Jun 2021

(25 Jun 2021, 9:53 am)tyresmoke Majority of the issues is down to ongoing strike action at DVLA which is slowing (pretty much stopped!) the flow of new drivers through the training school. Have heard there is a backlog in triple figures of drivers waiting to come in but obviously can’t train them or send them driving until various licence issues are sorted.
Couple that with coaching starting to pick up and drivers leaving to go to other jobs then it’s a recipe for disaster. Arriva are certainly not the only ones struggling of course.


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I can back that,my mate,left his old job back in August,and he only just started his new job with Stagecoach last month but had applied months beforehand,then obviously had to wait to be able to train


RE: Arriva North East: Upcoming Service Changes - RobinHood - 25 Jun 2021

(25 Jun 2021, 9:53 am)tyresmoke Majority of the issues is down to ongoing strike action at DVLA which is slowing (pretty much stopped!) the flow of new drivers through the training school. Have heard there is a backlog in triple figures of drivers waiting to come in but obviously can’t train them or send them driving until various licence issues are sorted.
Couple that with coaching starting to pick up and drivers leaving to go to other jobs then it’s a recipe for disaster. Arriva are certainly not the only ones struggling of course.


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Exactly this.

Arriva weren't flush for drivers since start of the year, so no surprise they are first hit here.

Ive heard Stagecoach are using drivers from elsewhere to help cover work in North East - so this really is going to get worse before it gets better im afraid.

A sign of how bus partnerships will work though - operators asking others to help rather than drop the service level - small evidences of working in partnership for the greater good.


RE: Arriva North East: Upcoming Service Changes - ASX_Terranova - 25 Jun 2021

Are the northumbria depots better or worse off, given the reductions to 46, 55 and X10/X11.


RE: Arriva North East: Upcoming Service Changes - omnicity4659 - 25 Jun 2021

(25 Jun 2021, 6:46 pm)ASX_Terranova Are the northumbria depots better or worse off, given the reductions to 46, 55 and X10/X11.

These reductions are in addition to the other services at Northumbria that never returned to pre-pandemic frequencies.


RE: Arriva North East: Upcoming Service Changes - tyresmoke - 25 Jun 2021

(25 Jun 2021, 6:46 pm)ASX_Terranova Are the northumbria depots better or worse off, given the reductions to 46, 55 and X10/X11.
A bit of both, Blyth are helping Jesmond out who in turn have drivers helping at Durham. The reductions to frequent services are probably to help with this.
As said above, Stagecoach are borrowing drivers from other divisions to help cover their work, I know Hartlepool have drivers from Rugby and even Scotland to help them out and they're still losing mileage hand over fist, similar happening at Stockton now too.


RE: Arriva North East: Upcoming Service Changes - Driver9*** - 27 Jun 2021

(24 Jun 2021, 10:56 am)Kuyoyo Changes to a number of services in the Darlington, Durham, Newcastle and Blyth areas from Monday

https://www.arrivabus.co.uk/latest-news/services-changes-from-monday-28th-june
Typical Arriva statement, its the drivers fault they are having to cut back on service levels.


RE: Arriva North East: Upcoming Service Changes - mb134 - 27 Jun 2021

(27 Jun 2021, 9:23 am)Driver9*** Typical Arriva statement, its the drivers fault they are having to cut back on service levels.

So you'd rather them lie to the customers?


RE: Arriva North East: Upcoming Service Changes - Driver9*** - 27 Jun 2021

(27 Jun 2021, 9:49 am)mb134 So you'd rather them lie to the customers?
Lol. Can't get drivers through the door due to a mixture DVLA delays and poor working conditions, yet they're having to say drivers being off on the sick (which is exactly how that statement would read to an average punter) is the casue of service reductions.

Are you Arriva management by any chance?


RE: Arriva North East: Upcoming Service Changes - mb134 - 27 Jun 2021

(27 Jun 2021, 10:26 am)Driver9*** Lol. Can't get drivers through the door due to a mixture DVLA delays and poor working conditions, yet they're having to say drivers being off on the sick (which is exactly how that statement would read to an average punter) is the casue of service reductions.

Are you Arriva management by any chance?

It's also true (increased sickness rate) from what I've heard from some drivers. No doubt the other factors you've mentioned are playing a part, but I'd argue they're far harder to explain away to an average punter ("sorry your service isn't running, blame the DVLA" just seems like passing the buck). Saying "high level of driver absence" is something that passengers can easily accept, in the current situation. 

Not a chance. I'm the first to criticise them for certain things (i.e rapidly slipping standards in engineering and presentation), but it's wearisome seeing every single thing the company does be criticised.


RE: Arriva North East: Upcoming Service Changes - V514DFT - 27 Jun 2021

Tbh,just be grateful a service is being provided,they could easily of said the 46,55,and X10/X11 will not operate at all,on a seperate question,do Blyth and Jesmond not get along or summit?, my 308 was running late the other day, and was right behind a 306, my driver was blaring his horn at the other driver even though the other driver couldnt move,anyway when the 306 moved he,just in made a comment that is best not to repeat just incase


RE: Arriva North East: Upcoming Service Changes - tcts24 - 27 Jun 2021

I've applied with Stagecoach Hartlepool the other week. Got through the interview but now have a 5 week delay until I can sit the medical as my opticians are so far behind because they stopped doing eye tests all last year.


RE: Arriva North East: Upcoming Service Changes - Adrian - 27 Jun 2021

(27 Jun 2021, 9:23 am)Driver9*** Typical Arriva statement, its the drivers fault they are having to cut back on service levels.

I don't think they are blaming anyone. They're citing an operational problem in delivering the service, which to be honest is better than generic terms like 'operational issues' or 'technical issues'.


RE: Arriva North East: Upcoming Service Changes - col87 - 01 Jul 2021

(27 Jun 2021, 1:06 pm)tcts24 I've applied with Stagecoach Hartlepool the other week. Got through the interview but now have a 5 week delay until I can sit the medical as my opticians are so far behind because they stopped doing eye tests all last year.
Look forward to seeing you driving buses in the town then.


RE: Arriva North East: Upcoming Service Changes - tvd - 12 Jul 2021

Does anyone know if the X5 has been reinstated yet, or is returning at all ? Would be nice to have an option of a faster early morning journey into Middlesbrough again at some point.


RE: Arriva North East: Upcoming Service Changes - Train8261 - 14 Jul 2021

Arriva have a small number of changes happening on the 25th

Most change is the 306 will now run every 30 minutes to Whitley Bay


RE: Arriva North East: Upcoming Service Changes - Thomas12 - 14 Jul 2021

(14 Jul 2021, 3:53 pm)Train8261 Arriva have a small number of changes happening on the 25th

Most change is the 306 will now run every 30 minutes to Whitley Bay

The 306 has ran to Whitley Bay for years now?


RE: Arriva North East: Upcoming Service Changes - Train8261 - 14 Jul 2021

(14 Jul 2021, 4:56 pm)Thomas12 The 306 has ran to Whitley Bay for years now?
Was meant to add "and won't finish at Tynemouth"