Customer Service thread
Customer Service thread
(18 Apr 2014, 9:06 pm)aureolin I've never been in the Chester travel shop for ages, so can't really comment. I'd recommend just writing to customer services if you've had a bad experience. Certainly no member of staff should be shouting at a customer like that and being abusive. You'd also expect someone on the front line to be paying full attention to the customer not the daily rag.
(18 Apr 2014, 9:06 pm)aureolin I've never been in the Chester travel shop for ages, so can't really comment. I'd recommend just writing to customer services if you've had a bad experience. Certainly no member of staff should be shouting at a customer like that and being abusive. You'd also expect someone on the front line to be paying full attention to the customer not the daily rag.