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Customer Service thread

Customer Service thread

 
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Adrian



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18 Apr 2014, 9:14 pm #7
(18 Apr 2014, 9:10 pm)Marcus Exactly. They pay her to sit and read a newpaper, I mean, does she even have the authority to throw someone out? She gives half an answer to anyone who inquires, and in some cases doesn't even look up from her newspaper. I recommend going in for yourself just to see how bad the customer service is there. What if she does it again, do you have any good advice on stuff like comebacks? Should I just say, if she's rude again, perhaps; 'would you like me to refer this to your supervisor', or 'just be grateful your in a job, you can lose it faster than you got it'?

I always stick to a firm line that nobody deserves to be abused for doing their job, no matter how bad you perceive them to be doing the said job. That being said, the best option is to always walk away from it, and report it via the formal channels. Doing anything else is simply putting yourself in the position of having some level of blame attributed to you. Smile

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Adrian
18 Apr 2014, 9:14 pm #7

(18 Apr 2014, 9:10 pm)Marcus Exactly. They pay her to sit and read a newpaper, I mean, does she even have the authority to throw someone out? She gives half an answer to anyone who inquires, and in some cases doesn't even look up from her newspaper. I recommend going in for yourself just to see how bad the customer service is there. What if she does it again, do you have any good advice on stuff like comebacks? Should I just say, if she's rude again, perhaps; 'would you like me to refer this to your supervisor', or 'just be grateful your in a job, you can lose it faster than you got it'?

I always stick to a firm line that nobody deserves to be abused for doing their job, no matter how bad you perceive them to be doing the said job. That being said, the best option is to always walk away from it, and report it via the formal channels. Doing anything else is simply putting yourself in the position of having some level of blame attributed to you. Smile


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Messages In This Thread
Customer Service thread - by Adrian - 16 Apr 2014, 8:15 pm
RE: Customer Service thread - by tyresmoke - 16 Apr 2014, 8:39 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 8:47 pm
RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:06 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:10 pm
RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:14 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:15 pm
RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:22 pm
RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:27 pm
RE: Customer Service thread - by Roland Pratt - 19 Apr 2014, 1:49 pm
RE: Customer Service thread - by R852 PRG - 19 Apr 2014, 5:29 pm
RE: Customer Service thread - by Davey Bowyer - 18 Apr 2014, 9:54 pm
RE: Customer Service thread - by Adrian - 01 May 2014, 6:05 pm
RE: Customer Service thread - by Dan - 01 May 2014, 6:13 pm
RE: Customer Service thread - by Adrian - 01 May 2014, 6:37 pm
RE: Customer Service thread - by Dan - 15 May 2014, 10:35 am
RE: Customer Service thread - by Andreos1 - 01 May 2014, 9:33 pm
Re: RE: Customer Service thread - by Adrian - 15 May 2014, 2:38 pm
RE: Customer Service thread - by robisdave15 - 15 May 2014, 6:13 pm
RE: Customer Service thread - by R852 PRG - 15 May 2014, 6:15 pm
RE: Customer Service thread - by R852 PRG - 15 May 2014, 6:32 pm
RE: Customer Service thread - by Adrian - 15 May 2014, 7:17 pm
RE: Customer Service thread - by R852 PRG - 23 May 2014, 10:51 am
RE: Customer Service thread - by northern156 - 10 Jun 2014, 11:01 am
RE: Customer Service thread - by RM2186 - 10 Jun 2014, 1:32 pm
RE: Customer Service thread - by northern156 - 10 Jun 2014, 1:48 pm
RE: Customer Service thread - by RM2186 - 11 Jun 2014, 1:59 pm
RE: Customer Service thread - by northern156 - 10 Jun 2014, 2:05 pm
RE: Customer Service thread - by R852 PRG - 10 Jun 2014, 3:05 pm
RE: Customer Service thread - by Adrian - 10 Jun 2014, 3:24 pm
RE: Customer Service thread - by Jimmi - 10 Jun 2014, 4:31 pm
RE: Customer Service thread - by BJ10VUS - 10 Jun 2014, 9:27 pm
RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 3:39 pm
RE: Customer Service thread - by Adrian - 11 Jun 2014, 6:12 pm
RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 6:28 pm
RE: Customer Service thread - by BJ10VUS - 25 Jul 2014, 6:30 pm
RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:13 pm
RE: Customer Service thread - by Michael - 13 Jul 2014, 9:19 pm
RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:24 pm
RE: Customer Service thread - by Tom - 13 Jul 2014, 9:27 pm
RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:29 pm
RE: Customer Service thread - by mb134 - 13 Jul 2014, 9:20 pm
RE: Customer Service thread - by Dan - 13 Jul 2014, 9:22 pm
RE: Customer Service thread - by idiot - 14 Jul 2014, 8:18 am
RE: Customer Service thread - by cbma06 - 14 Jul 2014, 9:01 am
RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 9:44 am
RE: Customer Service thread - by Dan - 14 Jul 2014, 9:47 am
RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 9:57 am
Re: RE: Customer Service thread - by Dan - 14 Jul 2014, 10:08 am
RE: Customer Service thread - by tyresmoke - 14 Jul 2014, 10:25 am
RE: Customer Service thread - by Dan - 14 Jul 2014, 10:57 am
RE: Customer Service thread - by Adrian - 25 Jul 2014, 2:23 pm
RE: Customer Service thread - by Roland Pratt - 25 Jul 2014, 2:37 pm
RE: Customer Service thread - by Adrian - 25 Jul 2014, 3:02 pm
RE: Customer Service thread - by Tom - 25 Jul 2014, 3:02 pm
RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 3:19 pm
RE: Customer Service thread - by VolvoMarkII - 25 Jul 2014, 5:26 pm
RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 6:45 pm
RE: Customer Service thread - by mb134 - 25 Jul 2014, 8:14 pm
RE: Customer Service thread - by Adrian - 25 Jul 2014, 9:49 pm
RE: Customer Service thread - by mb134 - 25 Jul 2014, 9:56 pm
RE: Customer Service thread - by Adrian - 25 Jul 2014, 9:48 pm
RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 11:21 pm
RE: Customer Service thread - by Tom - 26 Jul 2014, 7:23 am
RE: Customer Service thread - by mb134 - 26 Jul 2014, 7:44 am
RE: Customer Service thread - by tyresmoke - 26 Jul 2014, 7:53 am
RE: Customer Service thread - by Dan - 26 Jul 2014, 8:02 am
RE: Customer Service thread - by L469 YVK - 01 Aug 2014, 4:33 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:40 pm
RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 8:35 am
RE: Customer Service thread - by Dan - 26 Jul 2014, 8:39 am
RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 8:33 am
RE: Customer Service thread - by Adrian - 26 Jul 2014, 9:13 am
RE: Customer Service thread - by Dan - 01 Aug 2014, 11:33 am
RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 12:24 pm
RE: Customer Service thread - by Dan - 01 Aug 2014, 12:26 pm
RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 2:39 pm
RE: Customer Service thread - by Dan - 01 Aug 2014, 2:50 pm
RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 3:23 pm
RE: Customer Service thread - by Andreos1 - 01 Aug 2014, 4:44 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:52 pm
RE: Customer Service thread - by Andreos1 - 02 Aug 2014, 9:14 am
RE: Customer Service thread - by Drifter60 - 01 Aug 2014, 2:08 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 1:42 pm
RE: Customer Service thread - by R852 PRG - 01 Aug 2014, 2:05 pm
Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 2:09 pm
Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:26 pm
RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 3:32 pm
Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:47 pm
RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:29 pm
RE: Customer Service thread - by citaro5284 - 01 Aug 2014, 5:41 pm
RE: Customer Service thread - by Tom - 02 Aug 2014, 5:21 pm
Customer Service thread - by R852 PRG - 02 Aug 2014, 6:03 pm
RE: Customer Service thread - by Tom - 02 Aug 2014, 6:05 pm
RE: Customer Service thread - by BJ10VUS - 02 Aug 2014, 8:03 pm
RE: Customer Service thread - by Dan - 02 Aug 2014, 8:05 pm
RE: Customer Service thread - by Jimmi - 02 Aug 2014, 8:10 pm
RE: Customer Service thread - by tyresmoke - 02 Aug 2014, 8:14 pm
RE: Customer Service thread - by Roland Pratt - 03 Aug 2014, 8:36 am
RE: Customer Service thread - by Tom - 07 Sep 2014, 8:15 pm
RE: Customer Service thread - by L469 YVK - 07 Sep 2014, 9:11 pm
RE: Customer Service thread - by Adrian - 07 Sep 2014, 9:18 pm
RE: Customer Service thread - by S813 FVK - 07 Sep 2014, 9:22 pm
RE: Customer Service thread - by Andreos1 - 09 Sep 2014, 10:26 am
Re: RE: Customer Service thread - by Dan - 09 Sep 2014, 10:39 am
RE: Customer Service thread - by gtom - 09 Sep 2014, 7:54 pm
Re: RE: Customer Service thread - by Adrian - 09 Sep 2014, 8:08 pm
RE: Customer Service thread - by gtom - 09 Sep 2014, 10:40 pm
RE: Customer Service thread - by Adrian - 23 Sep 2014, 5:21 pm
RE: Customer Service thread - by Dan - 07 Oct 2014, 4:08 pm
RE: Customer Service thread - by Michael - 07 Oct 2014, 6:27 pm
RE: Customer Service thread - by Adrian - 07 Oct 2014, 7:22 pm
RE: Customer Service thread - by Dan - 07 Oct 2014, 7:25 pm
RE: Customer Service thread - by Adrian - 07 Oct 2014, 7:30 pm
Customer Service thread - by R852 PRG - 07 Oct 2014, 6:13 pm
RE: Customer Service thread - by Dan - 07 Oct 2014, 6:22 pm
RE: Customer Service thread - by Andreos1 - 13 Oct 2014, 5:16 pm
RE: Customer Service thread - by Andreos1 - 07 Nov 2014, 10:34 pm
RE: Customer Service thread - by Dan - 09 Nov 2014, 6:00 pm
RE: Customer Service thread - by Adrian - 09 Nov 2014, 7:47 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 6:45 pm
RE: Customer Service thread - by Adrian - 12 Nov 2014, 8:17 pm
RE: Customer Service thread - by Dan - 12 Nov 2014, 8:47 pm
RE: Customer Service thread - by Adrian - 12 Nov 2014, 8:59 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 9:13 pm
RE: Customer Service thread - by mb134 - 12 Nov 2014, 9:28 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 9:38 pm
RE: Customer Service thread - by mb134 - 12 Nov 2014, 9:50 pm
RE: Customer Service thread - by Dan - 17 Nov 2014, 2:42 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:17 pm
RE: Customer Service thread - by mb134 - 12 Nov 2014, 10:29 pm
RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:41 pm
RE: Customer Service thread - by Adrian - 13 Nov 2014, 5:50 pm
RE: Customer Service thread - by Dan - 13 Nov 2014, 6:09 pm
RE: Customer Service thread - by Adrian - 13 Nov 2014, 6:14 pm
RE: Customer Service thread - by citaro5284 - 15 Nov 2014, 8:41 am
RE: Customer Service thread - by eezypeazy - 15 Nov 2014, 9:24 am
Re: RE: Customer Service thread - by Adrian - 15 Nov 2014, 9:29 am
RE: Customer Service thread - by Andreos1 - 29 Nov 2014, 5:32 pm
RE: Customer Service thread - by Dan - 01 Dec 2014, 5:35 pm
RE: Customer Service thread - by Adrian - 08 Dec 2014, 8:48 pm
RE: Customer Service thread - by Dan - 08 Dec 2014, 8:51 pm
RE: Customer Service thread - by mb134 - 08 Dec 2014, 9:15 pm
RE: Customer Service thread - by cbma06 - 12 Dec 2014, 6:59 pm
RE: Customer Service thread - by cbma06 - 12 Dec 2014, 7:08 pm
RE: Customer Service thread - by Jimmi - 12 Dec 2014, 8:50 pm
RE: Customer Service thread - by Tom - 12 Dec 2014, 8:51 pm
RE: Customer Service thread - by Adrian - 12 Dec 2014, 11:10 pm
RE: Customer Service thread - by Jimmi - 12 Dec 2014, 9:09 pm
RE: Customer Service thread - by Andreos1 - 13 Dec 2014, 9:15 am
RE: Customer Service thread - by mb134 - 30 Dec 2014, 3:51 pm
RE: Customer Service thread - by Dan - 30 Dec 2014, 3:57 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:05 pm
RE: Customer Service thread - by Adrian - 30 Dec 2014, 4:28 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:39 pm
RE: Customer Service thread - by tyresmoke - 30 Dec 2014, 9:56 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 10:07 pm
RE: Customer Service thread - by tyresmoke - 31 Dec 2014, 7:35 am
RE: Customer Service thread - by mb134 - 31 Dec 2014, 9:39 am
RE: Customer Service thread - by Adrian - 30 Dec 2014, 4:31 pm
RE: Customer Service thread - by Andreos1 - 30 Dec 2014, 9:19 pm
RE: Customer Service thread - by mb134 - 30 Dec 2014, 9:24 pm
RE: Customer Service thread - by Adrian - 30 Dec 2014, 10:02 pm
Customer Service thread - by R852 PRG - 22 Feb 2015, 3:33 pm
RE: Customer Service thread - by Dan - 22 Feb 2015, 3:35 pm
Customer Service thread - by R852 PRG - 22 Feb 2015, 3:37 pm
RE: Customer Service thread - by Dan - 22 Feb 2015, 3:39 pm
RE: Customer Service thread - by R852 PRG - 20 Mar 2015, 6:09 pm
RE: Customer Service thread - by Michael - 31 Mar 2015, 8:41 pm
RE: Customer Service thread - by Andreos1 - 26 May 2015, 12:38 pm
Customer Service thread - by Adrian - 28 May 2015, 9:48 pm
RE: Customer Service thread - by Malarkey - 28 May 2015, 9:54 pm
RE: Customer Service thread - by S813 FVK - 28 May 2015, 10:15 pm
RE: Customer Service thread - by Davie - 28 May 2015, 10:30 pm
RE: Customer Service thread - by Jimmi - 02 Jun 2015, 8:34 pm
RE: Customer Service thread - by Andreos1 - 02 Jun 2015, 8:37 pm
RE: Customer Service thread - by Dan - 03 Jun 2015, 9:25 am
Customer Service thread - by Jimmi - 16 Jun 2015, 11:08 am
RE: Customer Service thread - by Adrian - 19 Jun 2015, 6:24 pm
RE: Customer Service thread - by Jimmi - 19 Jun 2015, 6:43 pm
Customer Service thread - by Adrian - 31 Jul 2015, 4:41 pm
RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 6:51 pm
RE: Customer Service thread - by citaro5284 - 11 Aug 2015, 6:53 pm
RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 6:54 pm
RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 6:59 pm
RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 6:57 pm
RE: Customer Service thread - by Adrian - 11 Aug 2015, 7:00 pm
RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 7:14 pm
RE: Customer Service thread - by Adrian - 11 Aug 2015, 7:17 pm
RE: Customer Service thread - by omnicity4659 - 13 Aug 2015, 1:09 pm
RE: Customer Service thread - by Adrian - 07 Sep 2015, 6:10 pm
RE: Customer Service thread - by Andreos1 - 07 Sep 2015, 7:55 pm
RE: Customer Service thread - by R852 PRG - 07 Sep 2015, 8:01 pm
RE: Customer Service thread - by northern156 - 07 Sep 2015, 9:04 pm
RE: Customer Service thread - by citaro5284 - 08 Sep 2015, 4:06 pm
RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 3:32 pm
RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 3:56 pm
RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:01 pm
RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 4:09 pm
RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:30 pm
RE: Customer Service thread - by Tom - 23 Dec 2016, 5:49 pm
RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 7:27 pm
RE: Customer Service thread - by Tom - 23 Dec 2016, 8:34 pm
RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 11:16 pm
RE: Customer Service thread - by Ambassador - 23 Dec 2016, 10:23 pm
RE: Customer Service thread - by Adrian - 24 Dec 2016, 11:23 am
RE: Customer Service thread - by Michael - 23 Dec 2016, 10:27 pm
RE: Customer Service thread - by Dan - 09 Apr 2017, 7:09 am
RE: Customer Service thread - by Andreos1 - 09 Apr 2017, 8:15 am
RE: Customer Service thread - by markydh - 09 Apr 2017, 12:19 pm
RE: Customer Service thread - by Adrian - 09 Apr 2017, 12:25 pm
RE: Customer Service thread - by James101 - 09 Apr 2017, 6:14 pm
RE: Customer Service thread - by Adrian - 09 Apr 2017, 7:52 pm
RE: Customer Service thread - by James101 - 09 Apr 2017, 7:56 pm
RE: Customer Service thread - by Adrian - 09 Apr 2017, 7:58 pm
RE: Customer Service thread - by Ambassador - 09 Apr 2017, 11:17 pm
RE: Customer Service thread - by LeeCalder - 10 Apr 2017, 6:19 am
RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 8:55 am
RE: Customer Service thread - by Adrian - 10 Apr 2017, 9:32 am
RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 9:40 am
RE: Customer Service thread - by markydh - 10 Apr 2017, 10:42 am
RE: Customer Service thread - by Andreos1 - 07 Dec 2017, 6:50 pm
RE: Customer Service thread - by Andreos1 - 28 Mar 2018, 5:45 pm
RE: Customer Service thread - by Chris 1 - 29 Mar 2018, 11:16 am
RE: Customer Service thread - by Andreos1 - 30 Mar 2018, 9:32 am
RE: Customer Service thread - by James101 - 30 Mar 2018, 9:39 pm
RE: Customer Service thread - by Andreos1 - 31 Mar 2018, 1:17 pm
RE: Customer Service thread - by Chris 1 - 04 Apr 2018, 12:16 pm
RE: Customer Service thread - by Andreos1 - 04 Apr 2018, 12:54 pm
RE: Customer Service thread - by Andreos1 - 12 Jul 2019, 5:36 pm
RE: Customer Service thread - by James101 - 24 Jul 2019, 9:30 pm
RE: Customer Service thread - by deanmachine - 24 Jul 2019, 10:41 pm
RE: Customer Service thread - by James101 - 24 Jul 2019, 11:02 pm
RE: Customer Service thread - by Adrian - 25 Jul 2019, 8:00 pm
RE: Customer Service thread - by Adrian - 16 Aug 2019, 6:46 pm
RE: Customer Service thread - by Andreos1 - 16 Aug 2019, 9:16 pm
RE: Customer Service thread - by Adrian - 24 Aug 2019, 8:59 pm
RE: Customer Service thread - by Tyne_Traveller - 25 Aug 2019, 8:38 am
RE: Customer Service thread - by Adrian - 25 Aug 2019, 3:26 pm
RE: Customer Service thread - by tyresmoke - 26 Aug 2019, 11:04 am
RE: Customer Service thread - by Andreos1 - 26 Aug 2019, 3:03 pm
RE: Customer Service thread - by Andreos1 - 23 Jun 2020, 8:05 pm
RE: Customer Service thread - by deanmachine - 30 Jul 2020, 7:05 pm
RE: Customer Service thread - by Andreos1 - 30 Jul 2020, 8:22 pm
RE: Customer Service thread - by tyresmoke - 30 Jul 2020, 7:38 pm
RE: Customer Service thread - by deanmachine - 30 Jul 2020, 8:17 pm
RE: Customer Service thread - by Rob44 - 31 Jul 2020, 10:40 am
RE: Customer Service thread - by Adrian - 14 Aug 2021, 1:22 pm
RE: Customer Service thread - by Adrian - 30 Mar 2022, 12:16 pm
RE: Customer Service thread - by streetdeckfan - 30 Mar 2022, 4:39 pm
RE: Complaint Stories - by Adrian - 18 Apr 2014, 8:23 pm