The service provided by CrossStinky from York to Durham!
It was absolutely awful - our seats were in Coach F and were 17, 18, 21 & 22, and there were no signs to say which ones were reserved. So, as a result, with no signs of a reservation, other passengers were treating them as ordinary seats.
When we eventually found them, a mother and daughter were in 21 & 22, and the father was in 17 with a student in 18. The student was more than happy to get up, but the father grunted and told the other two they had to get up and move for us. They made it seem like such an effort! - and they went to go and stand at the front of the coach. Everytime I looked, the daughter, who was about my age, was staring at us with her eyes narrowed like we'd murdered her fucking pet and had the nerve to show up at it's funeral!! Jesus Christ!
When some seats were freed up at Darlington, they sat in them, and they happened to be near us. As we approached Durham, I got some 'hackies' off the mother and the daughter, and as we pulled into the station I heard her say to her husband 'you'd think the boy would have the manners to offer his seat to a girl, you know!'.....?....
WE HAD RESERVED THEM IN THE FIRST PLACE!!!! You DON'T reserve seats at a cost and then give them to people who have NOT paid that bit extra!!
Last time I go with CrossCountry! You get some absolute twats for passengers! - East Coast all the way!!
(Sorry if this post seems way over the top!)
