(30 Oct 2015, 3:11 pm)Dan Lee - it's quite funny that you've taken a tongue-in-cheek comment and blown it way out of proportion, even resorting to making posts on Social Media pages about me? I do not profess to be "the best thing since sliced bread", and my head is not up my arse, but I'm glad you take such an interest in me and my job! Do let me know about all these destinations that need fixing, and I hope any mistakes haven't ruined your day?
You don't have to work for the company to realise how well Go North East has performed this year: Go North East's 2015 sustainability report, which is readily available on the public domain, will give you an idea of the company's successes this year. The company's customers make over 70 million journeys each year, and 92% of those customers surveyed by independent body, Passenger Focus, say that they are satisfied with the service being provided. The continued investment into new vehicles and upgrades all contributes to this fantastic satisfaction rate. Twenty percent of the fleet is fitted with free passenger Wi-Fi, and an even greater number are fitted with Next Stop Announcements. £7m was spent on 47 new and upgraded buses as part of the last financial year. This staggering investment came just 18 months after the company spent £30m on 100 new vehicles and a brand new state of the art "super depot". There's more new buses to look forward to this year, as well, and we'll also continue to see vehicles modified with new hybrid technology as part of a £700,000 investment.
With all of this in mind, I am not suggesting that Go North East is any better nor worse than Trent Barton. Alas, I think it'd be very difficult to directly compare the two different companies which have very little (other than painting their buses in various pretty colours) in common. Trent Barton isn't even half the size of Go North East, and I'd imagine it goes without saying that the bigger a company gets, the harder it is to manage. Even when you work in the industry itself, you fail to realise how many things go on behind the scenes, so it'd be possible for an outsider to appreciate just how difficult it is to get 600 buses out on the road every day. I can't understand what you get out of all these snipes you make at Go North East and its management, but there's a few enthusiasts who seem to think that the company is failing, seemingly owing to the fact that they don't like a few brand designs, when really that is far from the truth (the £99m taken in revenue in the last financial year only serves as evidence of this).
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(30 Oct 2015, 3:11 pm)Dan Lee - it's quite funny that you've taken a tongue-in-cheek comment and blown it way out of proportion, even resorting to making posts on Social Media pages about me? I do not profess to be "the best thing since sliced bread", and my head is not up my arse, but I'm glad you take such an interest in me and my job! Do let me know about all these destinations that need fixing, and I hope any mistakes haven't ruined your day?
You don't have to work for the company to realise how well Go North East has performed this year: Go North East's 2015 sustainability report, which is readily available on the public domain, will give you an idea of the company's successes this year. The company's customers make over 70 million journeys each year, and 92% of those customers surveyed by independent body, Passenger Focus, say that they are satisfied with the service being provided. The continued investment into new vehicles and upgrades all contributes to this fantastic satisfaction rate. Twenty percent of the fleet is fitted with free passenger Wi-Fi, and an even greater number are fitted with Next Stop Announcements. £7m was spent on 47 new and upgraded buses as part of the last financial year. This staggering investment came just 18 months after the company spent £30m on 100 new vehicles and a brand new state of the art "super depot". There's more new buses to look forward to this year, as well, and we'll also continue to see vehicles modified with new hybrid technology as part of a £700,000 investment.
With all of this in mind, I am not suggesting that Go North East is any better nor worse than Trent Barton. Alas, I think it'd be very difficult to directly compare the two different companies which have very little (other than painting their buses in various pretty colours) in common. Trent Barton isn't even half the size of Go North East, and I'd imagine it goes without saying that the bigger a company gets, the harder it is to manage. Even when you work in the industry itself, you fail to realise how many things go on behind the scenes, so it'd be possible for an outsider to appreciate just how difficult it is to get 600 buses out on the road every day. I can't understand what you get out of all these snipes you make at Go North East and its management, but there's a few enthusiasts who seem to think that the company is failing, seemingly owing to the fact that they don't like a few brand designs, when really that is far from the truth (the £99m taken in revenue in the last financial year only serves as evidence of this).
