Go North East: Upcoming Service Changes

Dan

Site Administrator

18,122

23 Nov 2014, 10:04 pm #360

[url=https://www.facebook.com/michelle.drinkald?fref=ufi][/url]After reading Andreos1's post above, I decided to have a little look through Go North East's Facebook page for posts which were negative regarding the consultation. I've found the following, and expressed my opinions on the individual posts below it.

Although I didn't find a single "I'll be there!" post, could it be a situation similar to the company rarely receiving positive feedback on their Social Media pages? This was discussed in a blog post by Go North East a couple of weeks ago. I'm beginning to think it's a similar situation here, too... I'll be there tomorrow morning first thing and again at noon, and most likely again later in the afternoon. I'll report on how things appear to be going, and if I am right, I'll be able to reinforce what I've said over the past week or so with 'results'...

yes we are all at work and i think the 99 shud be every half hour and plenty of people do use it its always packed !! thats my idea/ view

I'd be surprised to see service 99 included in the planned service changes. Now that would be unfair, if the company planned to consult passengers no where on the route of a service which is planned to undergo changes.

Shall I just send a polite letter to the "commercial team" since I can't make it... I will be expecting a reply if I do with full analysis of my suggestions

I have mutual friends with this one on Facebook; most of which are aircraft enthusiasts, which certainly suggests that this chap is a transport enthusiast. The majority of customers wouldn't come out with something like this... I do note that Go North East has suggested that he can e-mail the company with his suggestions, though.

Can't make it - why can't u be there for a couple of days instead of only one day giving people a chance to see the proposed changes or post them online for comments - would make more sense or do u not want many people's opinions n have already made the decision on the changes already

No the company hasn't made a decision! I've already explained on here why they're possibly only there for one day - and it certainly isn't to avoid getting the opinions of customers...

I assume you already have an idea of service changes you're proposing .Why not provide details on your website so that people who use your services to get to work etc and cant get to park lane between 8 & 4 have a chance to comment

Yes the company does have a rough idea of what they think is the best way forward - but if customers who attend tomorrow in the eight hour time slot available and the majority suggest that they're bad ideas, the company cannot go ahead with the ideas.

No good people who are interested will be working like me

Appreciate not all workers will travel through Park Lane, but could it be a possibility that people who don't won't be particularly affected by the service changes? The 08:00am start was chosen to allow commuters to give their feedback too...