Arriva North East: Latest News & Discussion - October 2013
Arriva North East: Latest News & Discussion - October 2013
(05 Oct 2013, 10:50 pm)Adam Malarkey Just a thought with all of Arriva's Promotion and upgrade in Frequency of the X1/X2 Middlesbrough - Durham - Newcastle, Would be worth putting the Service under the Sapphire Branding.
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Service Manager, Coatham Connect
(05 Oct 2013, 10:50 pm)Adam Malarkey Just a thought with all of Arriva's Promotion and upgrade in Frequency of the X1/X2 Middlesbrough - Durham - Newcastle, Would be worth putting the Service under the Sapphire Branding.
Forum Moderator | Let us know if you have any issues
Service Manager, Coatham Connect
(05 Oct 2013, 11:00 pm)tyresmoke I have asked the question and apparently not. There are other services being looked at for the next Sapphire route(s)
(05 Oct 2013, 11:00 pm)tyresmoke I have asked the question and apparently not. There are other services being looked at for the next Sapphire route(s)
(06 Oct 2013, 1:54 pm)Adam Malarkey the 306 will be one of them i'm guessing, quite surprised Arriva hasn't gone with the X2 for Sapphire as I think it would be a perfect choice, plus the fact Sapphire has Wifi etc it could potentially take customers in Durham/Middlesbrough and Newcastle away from using say 21/X21 and the X9/X10 Perhaps. Can't think of any other routes as I don't really use Arriva that much.
(06 Oct 2013, 1:54 pm)Adam Malarkey the 306 will be one of them i'm guessing, quite surprised Arriva hasn't gone with the X2 for Sapphire as I think it would be a perfect choice, plus the fact Sapphire has Wifi etc it could potentially take customers in Durham/Middlesbrough and Newcastle away from using say 21/X21 and the X9/X10 Perhaps. Can't think of any other routes as I don't really use Arriva that much.
(06 Oct 2013, 2:38 pm)aureolin Are Arriva doing anything with smart ticketing? Or have I completely missed this? I was looking to buy a 4 weekly ticket, but preferably not in paper form. :s
(06 Oct 2013, 2:38 pm)aureolin Are Arriva doing anything with smart ticketing? Or have I completely missed this? I was looking to buy a 4 weekly ticket, but preferably not in paper form. :s
(06 Oct 2013, 3:17 pm)CatsFast101 M-ticket app?
(06 Oct 2013, 3:20 pm)aureolin Had thought about mobile ticketing, but I'm not a huge fan of it. I'd rather have a smartcard which I know I'm going to be able to use when I need it, whereas I don't know how much phone battery I'd have left by the end of the day.
(06 Oct 2013, 3:20 pm)aureolin Had thought about mobile ticketing, but I'm not a huge fan of it. I'd rather have a smartcard which I know I'm going to be able to use when I need it, whereas I don't know how much phone battery I'd have left by the end of the day.
(06 Oct 2013, 3:48 pm)CatsFast101 as the key card reader on GNE Buses often don't work, a friend who had a annual get around pass was made to pay the single fare on at least 3 journeys this summer.
(06 Oct 2013, 3:48 pm)CatsFast101 as the key card reader on GNE Buses often don't work, a friend who had a annual get around pass was made to pay the single fare on at least 3 journeys this summer.
(06 Oct 2013, 3:55 pm)citaro5284 Whilst I know they should work everytime but I would not say 3 journeys in Summer months counts as often.
(06 Oct 2013, 3:59 pm)Daniel Can the ticket machines not read Key Cards? I've seen coffin dodgers using the ticket machines for their concessionary passes.
(06 Oct 2013, 3:59 pm)Daniel Can the ticket machines not read Key Cards? I've seen coffin dodgers using the ticket machines for their concessionary passes.
(06 Oct 2013, 3:59 pm)Daniel Can the ticket machines not read Key Cards? I've seen coffin dodgers using the ticket machines for their concessionary passes.
(06 Oct 2013, 3:59 pm)Daniel Can the ticket machines not read Key Cards? I've seen coffin dodgers using the ticket machines for their concessionary passes.
(06 Oct 2013, 4:12 pm)CatsFast101 Yes they can, but still I know a friend who had an annual pass and was forced to pay 90p, £1.35 and £2.20 on three seperate journeys when I was with her this summer.
And not often Ciatro5284 but a three times too many. And in these case you have a valid pass don't carry change for the bus then get told you need to pay or get off. Isn't good at all.
(06 Oct 2013, 4:12 pm)CatsFast101 Yes they can, but still I know a friend who had an annual pass and was forced to pay 90p, £1.35 and £2.20 on three seperate journeys when I was with her this summer.
And not often Ciatro5284 but a three times too many. And in these case you have a valid pass don't carry change for the bus then get told you need to pay or get off. Isn't good at all.
I use my GNE key card at least 4 times a day, and I've very rarely had any problems, apart from the first month of the launch. Nobody should be made to pay, because even if the ETM gives a "travel not allowed" error, the driver can run a report and see exactly what tickets are stored. My only gripe with that is it shouldn't be up to me to tell the driver to do that. I've never yet had someone to offer to do it without prompt.
(06 Oct 2013, 4:38 pm)aureolin I use my GNE key card at least 4 times a day, and I've very rarely had any problems, apart from the first month of the launch. Nobody should be made to pay, because even if the ETM gives a "travel not allowed" error, the driver can run a report and see exactly what tickets are stored. My only gripe with that is it shouldn't be up to me to tell the driver to do that. I've never yet had someone to offer to do it without prompt.
(06 Oct 2013, 4:38 pm)aureolin I use my GNE key card at least 4 times a day, and I've very rarely had any problems, apart from the first month of the launch. Nobody should be made to pay, because even if the ETM gives a "travel not allowed" error, the driver can run a report and see exactly what tickets are stored. My only gripe with that is it shouldn't be up to me to tell the driver to do that. I've never yet had someone to offer to do it without prompt.
(06 Oct 2013, 4:31 pm)citaro5284 Why was she forced to pay, could she not have put her card on the ETM?
Lets be honest everything at some stage breaks down or becomes faulty (it is as guaranteed like taxes and death), your friend may have been unlucky, but I still think 3 times in 3 months is not often (and how many journeys were made successfully?), but what would you suggest in this case? You cannot just give 'everyone' free rides as how does the driver know the card is valid in the first place and you cannot take a bus out of service either.
(06 Oct 2013, 4:31 pm)citaro5284 Why was she forced to pay, could she not have put her card on the ETM?
Lets be honest everything at some stage breaks down or becomes faulty (it is as guaranteed like taxes and death), your friend may have been unlucky, but I still think 3 times in 3 months is not often (and how many journeys were made successfully?), but what would you suggest in this case? You cannot just give 'everyone' free rides as how does the driver know the card is valid in the first place and you cannot take a bus out of service either.
(06 Oct 2013, 4:41 pm)citaro5284 What happens if then the customer says I have paid for a product and it is not my fault it is not on. Where does this leave the driver?
(06 Oct 2013, 4:41 pm)citaro5284 What happens if then the customer says I have paid for a product and it is not my fault it is not on. Where does this leave the driver?
(06 Oct 2013, 5:48 pm)Daniel Does anyone know if the fares would be refunded (either by cash or by ticket) if there was a problem and the driver made the customer pay the fare?
(06 Oct 2013, 5:48 pm)Daniel Does anyone know if the fares would be refunded (either by cash or by ticket) if there was a problem and the driver made the customer pay the fare?
2 more Sapphires have arrived at Heysham Docks
http://malsfotofile.smugmug.com/HeyshamD...&k=xhNW8TM
http://malsfotofile.smugmug.com/HeyshamD...&k=nSxLR8W