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Arriva North East: Latest News & Discussion - June 2015

Arriva North East: Latest News & Discussion - June 2015

 
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Dan

Site Administrator

18,114
01 Jun 2015, 5:07 pm #21
(01 Jun 2015, 5:06 pm)Cock Robin I'm sure they'd rather be 'deprived' of the 'Max standard' than be deprived of a seat or worse still deprived of the chance of getting on at all.

If capacity issues are such a worry, the Lowlanders should have been converted to "MAX" spec for the X12.
Dan
01 Jun 2015, 5:07 pm #21

(01 Jun 2015, 5:06 pm)Cock Robin I'm sure they'd rather be 'deprived' of the 'Max standard' than be deprived of a seat or worse still deprived of the chance of getting on at all.

If capacity issues are such a worry, the Lowlanders should have been converted to "MAX" spec for the X12.

Adrian



9,583
01 Jun 2015, 5:34 pm #22
(01 Jun 2015, 3:54 pm)Cock Robin I look at the service number on the front.
(01 Jun 2015, 5:06 pm)Cock Robin I'm sure they'd rather be 'deprived' of the 'Max standard' than be deprived of a seat or worse still deprived of the chance of getting on at all.

I don't suppose you've ever considered a career as a marketing consultant have you? You'd save businesses an absolute fortune in their marketing budget, as it's clearly all irrelevant. I mean what did marketing a product ever do? Smile

Some members (and don't get me wrong - I'm not pointing fingers at you here) are really quick to jump down other members throats when it comes to the matter of whether or not a service is commercially viable for example. Well the operators are marketing a commercial service to try and both retain existing custom and to also attract new custom. Hence the provision of WiFi, plug sockets and other on board technology. It's not done because the bosses think it's a great idea - it's because the marketing value of such features outweigh the initial expense. 

As a customer and someone with no involvement in the industry, I expect the operator to provide a bus that is suitable for demand, but not at the expense of the service advertised. We really need to get past this 'you get what you're given' approach that seems to still exist in the industry. It's a business that's being ran since deregulation, and not a public service, as is quickly pointed out in other posts...

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Adrian
01 Jun 2015, 5:34 pm #22

(01 Jun 2015, 3:54 pm)Cock Robin I look at the service number on the front.
(01 Jun 2015, 5:06 pm)Cock Robin I'm sure they'd rather be 'deprived' of the 'Max standard' than be deprived of a seat or worse still deprived of the chance of getting on at all.

I don't suppose you've ever considered a career as a marketing consultant have you? You'd save businesses an absolute fortune in their marketing budget, as it's clearly all irrelevant. I mean what did marketing a product ever do? Smile

Some members (and don't get me wrong - I'm not pointing fingers at you here) are really quick to jump down other members throats when it comes to the matter of whether or not a service is commercially viable for example. Well the operators are marketing a commercial service to try and both retain existing custom and to also attract new custom. Hence the provision of WiFi, plug sockets and other on board technology. It's not done because the bosses think it's a great idea - it's because the marketing value of such features outweigh the initial expense. 

As a customer and someone with no involvement in the industry, I expect the operator to provide a bus that is suitable for demand, but not at the expense of the service advertised. We really need to get past this 'you get what you're given' approach that seems to still exist in the industry. It's a business that's being ran since deregulation, and not a public service, as is quickly pointed out in other posts...


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01 Jun 2015, 6:33 pm #23
Following the update of the destinations on X21/X22 E400s - at least 2 or all of them have now gained problems with the NSAs. They won't change from Haymarket Barras Bridge/Seacrest Road.

More fun and games...
omnicity4659
01 Jun 2015, 6:33 pm #23

Following the update of the destinations on X21/X22 E400s - at least 2 or all of them have now gained problems with the NSAs. They won't change from Haymarket Barras Bridge/Seacrest Road.

More fun and games...

mb134



4,144
01 Jun 2015, 6:51 pm #24
(01 Jun 2015, 6:33 pm)Tommy_1581 Following the update of the destinations on X21/X22 E400s - at least 2 or all of them have now gained problems with the NSAs. They won't change from Haymarket Barras Bridge/Seacrest Road.

More fun and games...

7503 is one, although its destinations weren't updated from what I can tell (route number still on the right hand side)
mb134
01 Jun 2015, 6:51 pm #24

(01 Jun 2015, 6:33 pm)Tommy_1581 Following the update of the destinations on X21/X22 E400s - at least 2 or all of them have now gained problems with the NSAs. They won't change from Haymarket Barras Bridge/Seacrest Road.

More fun and games...

7503 is one, although its destinations weren't updated from what I can tell (route number still on the right hand side)

mb134



4,144
01 Jun 2015, 7:48 pm #25
(01 Jun 2015, 5:00 pm)Tom That's a disgrace!

Think it's still going, there's one leaving Morpeth now 57 minutes late...

59...
Edited 01 Jun 2015, 7:49 pm by mb134.
mb134
01 Jun 2015, 7:48 pm #25

(01 Jun 2015, 5:00 pm)Tom That's a disgrace!

Think it's still going, there's one leaving Morpeth now 57 minutes late...

59...

Tom



6,138
01 Jun 2015, 7:51 pm #26
(01 Jun 2015, 7:48 pm)mb134 Think it's still going, there's one leaving Morpeth now 57 minutes late...

59...

Haha something really needs to be done about the whole Northumberland network really.

The only services that are relatively fine from my experience are the 1, 2, 20/X20 and 35/35A
Tom
01 Jun 2015, 7:51 pm #26

(01 Jun 2015, 7:48 pm)mb134 Think it's still going, there's one leaving Morpeth now 57 minutes late...

59...

Haha something really needs to be done about the whole Northumberland network really.

The only services that are relatively fine from my experience are the 1, 2, 20/X20 and 35/35A

mb134



4,144
01 Jun 2015, 7:55 pm #27
(01 Jun 2015, 7:51 pm)Tom Haha something really needs to be done about the whole Northumberland network really.

The only services that are relatively fine from my experience are the 1, 2, 20/X20 and 35/35A

Blyth's are a disgrace to be honest, used the X10/11 and X13 to get to Cramlington in the Easter Holidays, and I think maybe one was on time, the rest were late. 

I've noticed an improvement in X21/22 recently too, and I find generally Ashington drivers do try and push it to get on time, within what they can do. 

Don't really know much about how Blyth work, but the fact they have to pretty much switch every vehicle on arrival in Blyth surely tells us something? 

The 20/X20 can be awful at times too like Wink 
mb134
01 Jun 2015, 7:55 pm #27

(01 Jun 2015, 7:51 pm)Tom Haha something really needs to be done about the whole Northumberland network really.

The only services that are relatively fine from my experience are the 1, 2, 20/X20 and 35/35A

Blyth's are a disgrace to be honest, used the X10/11 and X13 to get to Cramlington in the Easter Holidays, and I think maybe one was on time, the rest were late. 

I've noticed an improvement in X21/22 recently too, and I find generally Ashington drivers do try and push it to get on time, within what they can do. 

Don't really know much about how Blyth work, but the fact they have to pretty much switch every vehicle on arrival in Blyth surely tells us something? 

The 20/X20 can be awful at times too like Wink 

Tom



6,138
01 Jun 2015, 7:56 pm #28
(01 Jun 2015, 7:55 pm)mb134 Blyth's are a disgrace to be honest, used the X10/11 and X13 to get to Cramlington in the Easter Holidays, and I think maybe one was on time, the rest were late. 

I've noticed an improvement in X21/22 recently too, and I find generally Ashington drivers do try and push it to get on time, within what they can do. 

Don't really know much about how Blyth work, but the fact they have to pretty much switch every vehicle on arrival in Blyth surely tells us something? 

The 20/X20 can be awful at times too like Wink 

Yeah, I doubt it would happen, but the whole network needs looking at.

I've never had any problems with the X20, that's why I mentioned it Smile
Tom
01 Jun 2015, 7:56 pm #28

(01 Jun 2015, 7:55 pm)mb134 Blyth's are a disgrace to be honest, used the X10/11 and X13 to get to Cramlington in the Easter Holidays, and I think maybe one was on time, the rest were late. 

I've noticed an improvement in X21/22 recently too, and I find generally Ashington drivers do try and push it to get on time, within what they can do. 

Don't really know much about how Blyth work, but the fact they have to pretty much switch every vehicle on arrival in Blyth surely tells us something? 

The 20/X20 can be awful at times too like Wink 

Yeah, I doubt it would happen, but the whole network needs looking at.

I've never had any problems with the X20, that's why I mentioned it Smile

mb134



4,144
01 Jun 2015, 8:01 pm #29
(01 Jun 2015, 7:56 pm)Tom Yeah, I doubt it would happen, but the whole network needs looking at.

I've never had any problems with the X20, that's why I mentioned it Smile

I've had a couple myself, but nothing massive, maybe 8 minutes late tops. 

Think the equipment Blyth has is shot, and this is something I've been wondering for a long time, how do they look after their buses :
7501-6 are shot, as are most of their Gemini's from my experience, 

Ashington's 7507-13 (excluding 7510 for obvious reasons) are better, although 7511-3 are miles better than 7507/8/9.

They need 7458/66 constantly, and they had 7470 when I used an X5, unless they don't have enough to cover PVR's anyway, this suggests Gemini's are off the road.
mb134
01 Jun 2015, 8:01 pm #29

(01 Jun 2015, 7:56 pm)Tom Yeah, I doubt it would happen, but the whole network needs looking at.

I've never had any problems with the X20, that's why I mentioned it Smile

I've had a couple myself, but nothing massive, maybe 8 minutes late tops. 

Think the equipment Blyth has is shot, and this is something I've been wondering for a long time, how do they look after their buses :
7501-6 are shot, as are most of their Gemini's from my experience, 

Ashington's 7507-13 (excluding 7510 for obvious reasons) are better, although 7511-3 are miles better than 7507/8/9.

They need 7458/66 constantly, and they had 7470 when I used an X5, unless they don't have enough to cover PVR's anyway, this suggests Gemini's are off the road.

Tom



6,138
01 Jun 2015, 8:13 pm #30
(01 Jun 2015, 8:01 pm)mb134 I've had a couple myself, but nothing massive, maybe 8 minutes late tops. 

Think the equipment Blyth has is shot, and this is something I've been wondering for a long time, how do they look after their buses :
7501-6 are shot, as are most of their Gemini's from my experience, 

Ashington's 7507-13 (excluding 7510 for obvious reasons) are better, although 7511-3 are miles better than 7507/8/9.

They need 7458/66 constantly, and they had 7470 when I used an X5, unless they don't have enough to cover PVR's anyway, this suggests Gemini's are off the road.

The B5LH's on the 308 are decent, and the MPDs/Commanders are all right, but my god those Geminis are a disgrace. 
Tom
01 Jun 2015, 8:13 pm #30

(01 Jun 2015, 8:01 pm)mb134 I've had a couple myself, but nothing massive, maybe 8 minutes late tops. 

Think the equipment Blyth has is shot, and this is something I've been wondering for a long time, how do they look after their buses :
7501-6 are shot, as are most of their Gemini's from my experience, 

Ashington's 7507-13 (excluding 7510 for obvious reasons) are better, although 7511-3 are miles better than 7507/8/9.

They need 7458/66 constantly, and they had 7470 when I used an X5, unless they don't have enough to cover PVR's anyway, this suggests Gemini's are off the road.

The B5LH's on the 308 are decent, and the MPDs/Commanders are all right, but my god those Geminis are a disgrace. 

mb134



4,144
01 Jun 2015, 8:17 pm #31
(01 Jun 2015, 8:13 pm)Tom The B5LH's on the 308 are decent, and the MPDs/Commanders are all right, but my god those Geminis are a disgrace. 

Aye the B5's aren't that bad, comfortable as well.

The headrests on the MPD's are shot, and they sound like they're permanently going to give up, but they are pretty pacey. Haven't been on a Commander in a while, and their last Pulsar I had was 1493 which sounded shocking. 

I've said it before, but I'd prefer 7501-9 over a Gemini any day, they just don't actually seem to have any power. Is a mouse powering the engine on a little wheel? 
mb134
01 Jun 2015, 8:17 pm #31

(01 Jun 2015, 8:13 pm)Tom The B5LH's on the 308 are decent, and the MPDs/Commanders are all right, but my god those Geminis are a disgrace. 

Aye the B5's aren't that bad, comfortable as well.

The headrests on the MPD's are shot, and they sound like they're permanently going to give up, but they are pretty pacey. Haven't been on a Commander in a while, and their last Pulsar I had was 1493 which sounded shocking. 

I've said it before, but I'd prefer 7501-9 over a Gemini any day, they just don't actually seem to have any power. Is a mouse powering the engine on a little wheel? 

Tom



6,138
01 Jun 2015, 8:19 pm #32
(01 Jun 2015, 8:17 pm)mb134 Aye the B5's aren't that bad, comfortable as well.

The headrests on the MPD's are shot, and they sound like they're permanently going to give up, but they are pretty pacey. Haven't been on a Commander in a while, and their last Pulsar I had was 1493 which sounded shocking. 

I've said it before, but I'd prefer 7501-9 over a Gemini any day, they just don't actually seem to have any power. Is a mouse powering the engine on a little wheel? 

I've only been on the three Wi-Fi ones and they were pretty good, but I agree about the headrests.

Hopefully Arriva will sort there service in Northumberland out!
Tom
01 Jun 2015, 8:19 pm #32

(01 Jun 2015, 8:17 pm)mb134 Aye the B5's aren't that bad, comfortable as well.

The headrests on the MPD's are shot, and they sound like they're permanently going to give up, but they are pretty pacey. Haven't been on a Commander in a while, and their last Pulsar I had was 1493 which sounded shocking. 

I've said it before, but I'd prefer 7501-9 over a Gemini any day, they just don't actually seem to have any power. Is a mouse powering the engine on a little wheel? 

I've only been on the three Wi-Fi ones and they were pretty good, but I agree about the headrests.

Hopefully Arriva will sort there service in Northumberland out!

mb134



4,144
01 Jun 2015, 8:22 pm #33
(01 Jun 2015, 8:19 pm)Tom I've only been on the three Wi-Fi ones and they were pretty good, but I agree about the headrests.

Hopefully Arriva will sort there service in Northumberland out!

I don't think they can do much about the old Alnwick based routes, but I do think if they cut the short X14 interworking with the 33 and 57A that could help. 

For Blyth, can't believe I'm about to say this, but, maybe they could do with a few E400s Wink 
mb134
01 Jun 2015, 8:22 pm #33

(01 Jun 2015, 8:19 pm)Tom I've only been on the three Wi-Fi ones and they were pretty good, but I agree about the headrests.

Hopefully Arriva will sort there service in Northumberland out!

I don't think they can do much about the old Alnwick based routes, but I do think if they cut the short X14 interworking with the 33 and 57A that could help. 

For Blyth, can't believe I'm about to say this, but, maybe they could do with a few E400s Wink 

Tom



6,138
01 Jun 2015, 8:28 pm #34
(01 Jun 2015, 8:22 pm)mb134 I don't think they can do much about the old Alnwick based routes, but I do think if they cut the short X14 interworking with the 33 and 57A that could help. 

For Blyth, can't believe I'm about to say this, but, maybe they could do with a few E400s Wink 

Yeah I suppose not.

Haha maybe they could!
Tom
01 Jun 2015, 8:28 pm #34

(01 Jun 2015, 8:22 pm)mb134 I don't think they can do much about the old Alnwick based routes, but I do think if they cut the short X14 interworking with the 33 and 57A that could help. 

For Blyth, can't believe I'm about to say this, but, maybe they could do with a few E400s Wink 

Yeah I suppose not.

Haha maybe they could!

L469 YVK



3,549
01 Jun 2015, 8:54 pm #35
The only reason why Blyth are having to switch around vehicles all the time is because, the 308 could do with an extra bus and extra running time but if they do that, then that is more money in Mr Laidler's, Mr King's and Mr Carr's pockets. Therefore, Arriva just take a gamble with the 308 and hope it doesn't run late despite it being the 2nd largest service in the North East after the Durham 21 runs. (NOT INCLUDING BUSWAY SERVICES).
L469 YVK
01 Jun 2015, 8:54 pm #35

The only reason why Blyth are having to switch around vehicles all the time is because, the 308 could do with an extra bus and extra running time but if they do that, then that is more money in Mr Laidler's, Mr King's and Mr Carr's pockets. Therefore, Arriva just take a gamble with the 308 and hope it doesn't run late despite it being the 2nd largest service in the North East after the Durham 21 runs. (NOT INCLUDING BUSWAY SERVICES).

mb134



4,144
03 Jun 2015, 7:03 am #36
7508's NSA's aren't working, they flick between the "Sapphire" adverts and a black screen.

The WiFi ain't working either
mb134
03 Jun 2015, 7:03 am #36

7508's NSA's aren't working, they flick between the "Sapphire" adverts and a black screen.

The WiFi ain't working either

03 Jun 2015, 3:48 pm #37
(03 Jun 2015, 7:03 am)mb134 7508's NSA's aren't working, they flick between the "Sapphire" adverts and a black screen.

The WiFi ain't working either

Get your no-quibble free voucher thing - if I saw this any earlier I would have told the supervisor about it. 
omnicity4659
03 Jun 2015, 3:48 pm #37

(03 Jun 2015, 7:03 am)mb134 7508's NSA's aren't working, they flick between the "Sapphire" adverts and a black screen.

The WiFi ain't working either

Get your no-quibble free voucher thing - if I saw this any earlier I would have told the supervisor about it. 

S813 FVK



6,030
03 Jun 2015, 3:59 pm #38
(03 Jun 2015, 3:48 pm)Tommy_1581 Get your no-quibble free voucher thing - if I saw this any earlier I would have told the supervisor about it. 

Does the money back voucher apply to features not working on board? I would say it would only be a valid request if the bus was a no show or broke down.
S813 FVK
03 Jun 2015, 3:59 pm #38

(03 Jun 2015, 3:48 pm)Tommy_1581 Get your no-quibble free voucher thing - if I saw this any earlier I would have told the supervisor about it. 

Does the money back voucher apply to features not working on board? I would say it would only be a valid request if the bus was a no show or broke down.

mb134



4,144
03 Jun 2015, 3:59 pm #39
(03 Jun 2015, 3:48 pm)Tommy_1581 Get your no-quibble free voucher thing - if I saw this any earlier I would have told the supervisor about it. 

Nah I'm not really that bothered, didn't affect me at all. I've emailed them twice about problems in the last month, and they've offered me free journeys on both occasions, doesn't feel right claiming them for some reason, and it's quite awkward handing it over to the driver Undecided 

7503's are stuffed as well 
mb134
03 Jun 2015, 3:59 pm #39

(03 Jun 2015, 3:48 pm)Tommy_1581 Get your no-quibble free voucher thing - if I saw this any earlier I would have told the supervisor about it. 

Nah I'm not really that bothered, didn't affect me at all. I've emailed them twice about problems in the last month, and they've offered me free journeys on both occasions, doesn't feel right claiming them for some reason, and it's quite awkward handing it over to the driver Undecided 

7503's are stuffed as well 

S813 FVK



6,030
03 Jun 2015, 4:42 pm #40
"Arriva North East - Arriva Castleford Volvo B7TLs 659 (W659 CWX) and 664 (W664 CWX) were collected today and moved to Durham depot. There are expected to be up to 8 deckers coming to Durham to replace 7436-7444" received the source from a friend so may not be as accurate as it appears. https://www.facebook.com/photo.php?fbid=...=1&theater
Edited 03 Jun 2015, 4:43 pm by S813 FVK.
S813 FVK
03 Jun 2015, 4:42 pm #40

"Arriva North East - Arriva Castleford Volvo B7TLs 659 (W659 CWX) and 664 (W664 CWX) were collected today and moved to Durham depot. There are expected to be up to 8 deckers coming to Durham to replace 7436-7444" received the source from a friend so may not be as accurate as it appears. https://www.facebook.com/photo.php?fbid=...=1&theater

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