05 Jan 2016, 7:43 pm
#140
(05 Jan 2016, 6:59 pm)Adrian I can understand not notifying for every bus that's a couple of minutes late, but there shouldn't be that many breakdowns that it becomes a problem to notify customers via social media? Whether it be a 10 minute frequency or an hourly frequency, there's still going to be people waiting for that bus.
Last time I caught a 21 that broke down (wouldn't start at the station) we just hopped onto another service, going the same way and didn't really lose out for it. The 21 is so often delayed that most people wouldn't even notice if one was missing on most of the route.
OTOH, if I was relying on the X46 to get me to or from work, I'd miss it if it didn't run.
