Outside of the enthusiast circle, I've heard nothing but good things.
Wi-Fi, power sockets and tables have gone down really well with passengers, and everyone seems pleased with the heating on the buses too. The timetable revision seems to have improved reliability too, so everyone seems to be a winner!
When I tested the Next Stop Announcement system, I was on the bus for 10 hours over the course of the day. I found it was comfortable, and all of the advertised features seemed to work well. I did find the 50mph limiter on the buses to be slightly irritating, but you had to hope for a good Volvo B7 to achieve that before, especially uphill...
Of course, enthusiasts being enthusiasts will always find fault. After all, these new buses aren't Olympians with no stickers covering the windows...
