Go North East: Service Suggestions v2
Go North East: Service Suggestions v2
(21 Jul 2021, 10:57 am)Andreos1 How did you know? It's almost as if the standard shrug of the shoulders and lack of ownership is to be expected!
The line about tracking the next bus was trotted out and that was it.
No forward planning, no consideration for customers and no signposting.
I appreciate sickness can't be helped, but they knew well in advance, that particular service wasn't running and they should know that passengers rely on them to get home. Tweeting 10mins before departure is pretty poor.
Good job there are alternatives for most. Hopefully it didn't cost them too much extra to get home that night.
(21 Jul 2021, 10:57 am)Andreos1 How did you know? It's almost as if the standard shrug of the shoulders and lack of ownership is to be expected!
The line about tracking the next bus was trotted out and that was it.
No forward planning, no consideration for customers and no signposting.
I appreciate sickness can't be helped, but they knew well in advance, that particular service wasn't running and they should know that passengers rely on them to get home. Tweeting 10mins before departure is pretty poor.
Good job there are alternatives for most. Hopefully it didn't cost them too much extra to get home that night.