24 Aug 2016, 8:01 pm
#507
(24 Aug 2016, 3:35 pm)Adrian The 'Journey Planner' tool on the new website is a lot better than previous, although I'm not sure it should be telling customers to use the competition instead...
It presents a problem for customers too. Because the only multi-operator ticket valid for that journey would be an Explorer. So customers asking for a 'Day Ticket' (as they do!), will most likely end up with an Arriva Day ticket.
If it didn't, it'd have to tell us to wait until Sunday to go anywhere!
