20 Nov 2016, 7:57 pm
#445
(20 Nov 2016, 1:00 pm)G-CPTN I have been regularly told that diversions are the responsibility of the local authority - in which case I wish that they would have people on the ground informing the travelling public. They pay for 'Traffic Management' to erect signs but neglect to tell passengers that their bus won't be coming - or will serve a different stop - other than sticking a sheet of paper on the timetable - which nobody reads.
Due to the fairly pressing nature of the closure, there were no (as far as I am aware) signs on the bus stops. However, I am guessing that would have been a Nexus job in this case. Obviously a local authority one in other areas.
If it was a long term closure, rather than an immediate short-term closure of several hours, then I agree that there should have been a more efficient system.
I can't see what reasons there would be for drivers not informing passengers of the change whilst on the bus (it has been done many a time previous and takes seconds to do), regardless of who should or shouldn't be on the ground.
My own instinct thinks a representative of the operator, should have been on the ground, assisting and helping their customers. It's a canny hike for some from The Broadway to the stops on Hillside Way, particular when relying on fellow passengers to guide and advise.
'Illegitimis non carborundum'
