(03 Dec 2017, 9:05 am)Dan As do the timetables which are available online, Google Maps, bus operator mobile apps, etc. There's a lot of information available for those who need it - but I'm not convinced many people do go for a bus without having researched their journey first.
Looking specifically at the 21; the biggest improvement here is that it'll be clearer to passengers waiting for the bus which buses only go as far as Chester-le-Street, and which buses will go the full journey to Durham, as it's easier to see from a distance now.
And yes - Nexus manage and update the liners in all parts of Tyne & Wear and Northumberland, but not County Durham or Tees Valley at this stage.
I agree entirely. I know on the odd occasion that I do need to use the bus, I always check the times although this is mainly down to not needing to know the times of the buses due to not needing them that often. I suspect that this is the case with most people as opposed to having the 'turn up and go' attitude as if there was a bus around every 7 minutes as on the 21.
I prefer the Nexus liners over the County Council ones which are rather unclear. The stops the ED1 uses, for example, make no reference of the fact that it goes to EDC Houghall Campus and is just shown as 'Durham'. Most people just let it go by and get the 16 that follows it a few minutes later (or indeed the one a few minutes before), probably due to the bus showing Houghall Campus on the front of the bus. However, I still think that the council could be clearer as to which buses go where on the bus stops.
