Reversing the decline in passenger numbers
Reversing the decline in passenger numbers
(10 Aug 2021, 10:57 pm)Jimmi This is one thing that bugs me, all this marketing into how good things are supposedly are and features advertised such as Xlines spec for X21, it just sets up disappointment when an OmniDekka turns up, I had 6142 on X21 the other week and it's a bit of a far cry from what's being advertised, perception being made worse still by crawling up the A167 into Sunderland Bridge / Croxdale, mind that said I was in a bad mood as the X10 I was catching from Billingham was 25 mins late and made me miss my connecting X21 at Peterlee (hourly service), nice all these features but getting home an hour late is not exactly going to win over passengers.
This applies to all operators, was just a recent example for me.
(10 Aug 2021, 10:57 pm)Jimmi This is one thing that bugs me, all this marketing into how good things are supposedly are and features advertised such as Xlines spec for X21, it just sets up disappointment when an OmniDekka turns up, I had 6142 on X21 the other week and it's a bit of a far cry from what's being advertised, perception being made worse still by crawling up the A167 into Sunderland Bridge / Croxdale, mind that said I was in a bad mood as the X10 I was catching from Billingham was 25 mins late and made me miss my connecting X21 at Peterlee (hourly service), nice all these features but getting home an hour late is not exactly going to win over passengers.
This applies to all operators, was just a recent example for me.
