(11 Jan 2019, 2:44 pm)Jimmi A very limited strike timetabled service will be offered tomorrow, timetables can be found on here: https://www.arrivabus.co.uk/north-east/f...ike-buses/
Only a few services out of Belmont, Redcar & Whitby will run
(11 Jan 2019, 2:44 pm)Jimmi A very limited strike timetabled service will be offered tomorrow, timetables can be found on here: https://www.arrivabus.co.uk/north-east/f...ike-buses/
Only a few services out of Belmont, Redcar & Whitby will run
(09 Jan 2019, 9:37 pm)S830OFT Well it was a female in her late 20s maybe early 30s... One thing I must say is I feel sorry for Arriva, the embarrassment to their values of the customer being the prime objective to their business and the rude and aggressive behaviour from this so called driver is simply disgraceful and she knows not one thing about customer care. I think that Sapphire Care programme tought to Sapphire drivers should be rolled out to all staff as each service has Arriva's most precious cargo on-board.
(09 Jan 2019, 9:37 pm)S830OFT Well it was a female in her late 20s maybe early 30s... One thing I must say is I feel sorry for Arriva, the embarrassment to their values of the customer being the prime objective to their business and the rude and aggressive behaviour from this so called driver is simply disgraceful and she knows not one thing about customer care. I think that Sapphire Care programme tought to Sapphire drivers should be rolled out to all staff as each service has Arriva's most precious cargo on-board.
(12 Jan 2019, 3:47 pm)BeachBoy99 I know exactly who you're referring to and I can honestly say she is an absolute cow. It was September when I last had her as a driver. She's constantly rude to passengers, for instance: the last time I was on the 23 with her as the driver, the bus was waiting in Peterlee bus station to depart towards Sunderland. There was an older lady with a stick walking at as fast a pace as she could to get onto the bus (I knew she was going to get on the 23 because she is a regular passenger on that service). When she finally got on the bus, she politely asked this driver if she was going through Easington Colliery. Now, this is what got me really annoyed. The driver had been reading a newspaper and completely ignored this older lady for about 5 seconds (I assume she was finishing her column), turned to her and very bluntly said "Yes. Did you read the sign on the front?". I could tell that the older lady was quite upset by her reaction and it infuriated me. When I got off at Dalton Park, I didn't thank her and quickly let her know what I thought of her (I won't mention the expletives on this site, though )
Horrible customer service. She's like that all the time as well; an absolutely disgusting way to represent Arriva.
(12 Jan 2019, 3:47 pm)BeachBoy99 I know exactly who you're referring to and I can honestly say she is an absolute cow. It was September when I last had her as a driver. She's constantly rude to passengers, for instance: the last time I was on the 23 with her as the driver, the bus was waiting in Peterlee bus station to depart towards Sunderland. There was an older lady with a stick walking at as fast a pace as she could to get onto the bus (I knew she was going to get on the 23 because she is a regular passenger on that service). When she finally got on the bus, she politely asked this driver if she was going through Easington Colliery. Now, this is what got me really annoyed. The driver had been reading a newspaper and completely ignored this older lady for about 5 seconds (I assume she was finishing her column), turned to her and very bluntly said "Yes. Did you read the sign on the front?". I could tell that the older lady was quite upset by her reaction and it infuriated me. When I got off at Dalton Park, I didn't thank her and quickly let her know what I thought of her (I won't mention the expletives on this site, though )
Horrible customer service. She's like that all the time as well; an absolutely disgusting way to represent Arriva.
(12 Jan 2019, 7:35 pm)S830OFT Looks like Arriva have annoyed someone recently as the Durham staff canteen on North Road has a huge crack on the glass.
(12 Jan 2019, 7:35 pm)S830OFT Looks like Arriva have annoyed someone recently as the Durham staff canteen on North Road has a huge crack on the glass.
(12 Jan 2019, 7:42 pm)BusLoverMum That's just Durham after a busy night. Cracked windows and vomit.
(12 Jan 2019, 7:42 pm)BusLoverMum That's just Durham after a busy night. Cracked windows and vomit.
(12 Jan 2019, 8:01 pm)S830OFT Well some Nighters won't get home tonight with Arriva and Northern on strike. This afternoon was chaos with no Arriva staff around and all the questions going to the Security Guard who knows quite a lot tbh.We'll just ignore the massive taxi rank thats right next to the bus station...
(12 Jan 2019, 8:01 pm)S830OFT Well some Nighters won't get home tonight with Arriva and Northern on strike. This afternoon was chaos with no Arriva staff around and all the questions going to the Security Guard who knows quite a lot tbh.We'll just ignore the massive taxi rank thats right next to the bus station...
(12 Jan 2019, 8:19 pm)Jamie M We'll just ignore the massive taxi rank thats right next to the bus station...
(12 Jan 2019, 8:19 pm)Jamie M We'll just ignore the massive taxi rank thats right next to the bus station...
(12 Jan 2019, 8:01 pm)S830OFT Well some Nighters won't get home tonight with Arriva and Northern on strike. This afternoon was chaos with no Arriva staff around and all the questions going to the Security Guard who knows quite a lot tbh.
(12 Jan 2019, 8:19 pm)Jamie M We'll just ignore the massive taxi rank thats right next to the bus station...
(12 Jan 2019, 8:01 pm)S830OFT Well some Nighters won't get home tonight with Arriva and Northern on strike. This afternoon was chaos with no Arriva staff around and all the questions going to the Security Guard who knows quite a lot tbh.
(12 Jan 2019, 8:19 pm)Jamie M We'll just ignore the massive taxi rank thats right next to the bus station...
(12 Jan 2019, 11:43 pm)Adrian But does it really warrant (another) sarcy comment Jamie? You might not agree with the point being made, but you're not duty bound to respond. If its not constructive, then don't bother.
(12 Jan 2019, 11:43 pm)Adrian But does it really warrant (another) sarcy comment Jamie? You might not agree with the point being made, but you're not duty bound to respond. If its not constructive, then don't bother.
(12 Jan 2019, 11:50 pm)Jamie M Seemed constructive to me, added a new angle of thought to taxis. Economics may well play into it but nobody else mentioned it prior that I can see, it being a fairly big point and seemingly a big part of how people travel in and around the city centre.
(12 Jan 2019, 11:50 pm)Jamie M Seemed constructive to me, added a new angle of thought to taxis. Economics may well play into it but nobody else mentioned it prior that I can see, it being a fairly big point and seemingly a big part of how people travel in and around the city centre.
(12 Jan 2019, 11:50 pm)Jamie M Seemed constructive to me, added a new angle of thought to taxis. Economics may well play into it but nobody else mentioned it prior that I can see, it being a fairly big point and seemingly a big part of how people travel in and around the city centre.
(12 Jan 2019, 11:50 pm)Jamie M Seemed constructive to me, added a new angle of thought to taxis. Economics may well play into it but nobody else mentioned it prior that I can see, it being a fairly big point and seemingly a big part of how people travel in and around the city centre.
(13 Jan 2019, 12:04 am)Adrian Perhaps you could have made that point in your original post, rather than fishing for the bite that you ended up receiving from the OP.
Is it a big part of how people travel in and around the city centre? How does it compare to bus journeys into or say walking around the city centre, for example?
(13 Jan 2019, 12:10 am)S830OFT Yes but not everybody on a bus would want to pay more for a Taxi when the vast majority of people have more important things to pay for. Why do you think Go North East put the extra buses on X21s for? I think it was to ensure passengers didn't get left behind and have to falk out over 25% of their money on unnecessary Taxi journeys. Taxis are good for having a direct and private service, although there are cheaper alternatives out there, for example Durham to Ferryhill after 19:00 could be done by the X21 to Spennymoor and changing to Scarlet Band service 35A.I mean I wouldn't pay for taxis but your comment alluded to there being people stranded in Durham. I'm sure there would be ways that everyone could get to their own bed on every night, and I'm sure we would have heard about it if this wasn't the case. We've had an abundance of slow news days, and this would definitely be something they would jump on!
(13 Jan 2019, 12:04 am)Adrian Perhaps you could have made that point in your original post, rather than fishing for the bite that you ended up receiving from the OP.
Is it a big part of how people travel in and around the city centre? How does it compare to bus journeys into or say walking around the city centre, for example?
(13 Jan 2019, 12:10 am)S830OFT Yes but not everybody on a bus would want to pay more for a Taxi when the vast majority of people have more important things to pay for. Why do you think Go North East put the extra buses on X21s for? I think it was to ensure passengers didn't get left behind and have to falk out over 25% of their money on unnecessary Taxi journeys. Taxis are good for having a direct and private service, although there are cheaper alternatives out there, for example Durham to Ferryhill after 19:00 could be done by the X21 to Spennymoor and changing to Scarlet Band service 35A.I mean I wouldn't pay for taxis but your comment alluded to there being people stranded in Durham. I'm sure there would be ways that everyone could get to their own bed on every night, and I'm sure we would have heard about it if this wasn't the case. We've had an abundance of slow news days, and this would definitely be something they would jump on!
(13 Jan 2019, 12:10 am)Jamie M I have absolutely no idea what you're referring to with the first comment, so let's leave that as that.
I assume it's a big part cause there's always lots of taxis about regardless of time I go past, and I go past at least once a day trying to squeeze me bus between them all. Can't see them being there unless there was money to be made!
I mean I wouldn't pay for taxis but your comment alluded to there being people stranded in Durham. I'm sure there would be ways that everyone could get to their own bed on every night, and I'm sure we would have heard about it if this wasn't the case. We've had an abundance of slow news days, and this would definitely be something they would jump on!
(13 Jan 2019, 12:10 am)Jamie M I have absolutely no idea what you're referring to with the first comment, so let's leave that as that.
I assume it's a big part cause there's always lots of taxis about regardless of time I go past, and I go past at least once a day trying to squeeze me bus between them all. Can't see them being there unless there was money to be made!
I mean I wouldn't pay for taxis but your comment alluded to there being people stranded in Durham. I'm sure there would be ways that everyone could get to their own bed on every night, and I'm sure we would have heard about it if this wasn't the case. We've had an abundance of slow news days, and this would definitely be something they would jump on!
1535 has entered service this morning on 8s - it’s working the xx50 trips until 1450.
Arriva North East 1535 (YJ58 FFB) by Tony Kuy, on Flickr
(13 Jan 2019, 11:32 am)Kuyoyo 1535 has entered service this morning on 8s - it’s working the xx50 trips until 1450.Typo with fleet number?
(13 Jan 2019, 11:32 am)Kuyoyo 1535 has entered service this morning on 8s - it’s working the xx50 trips until 1450.Typo with fleet number?
(13 Jan 2019, 11:32 am)Kuyoyo 1535 has entered service this morning on 8s - it’s working the xx50 trips until 1450.Had a bus driver send me a snapchat with the number of 1535 on it. Always thought that the 15 xx series was Sapphire (with the exception of 1440 which is a sapphire Pulsar. )
(13 Jan 2019, 11:34 am)Jamie M Typo with fleet number?1535 is a SB120 Plaxton Centro.
(13 Jan 2019, 11:32 am)Kuyoyo 1535 has entered service this morning on 8s - it’s working the xx50 trips until 1450.Had a bus driver send me a snapchat with the number of 1535 on it. Always thought that the 15 xx series was Sapphire (with the exception of 1440 which is a sapphire Pulsar. )
(13 Jan 2019, 11:34 am)Jamie M Typo with fleet number?1535 is a SB120 Plaxton Centro.
(13 Jan 2019, 11:58 am)Kuyoyo 1535 is one of the three Centros that came up from Yorkshire TigerAh fleetlist isnt updated yet...!
(13 Jan 2019, 11:58 am)Kuyoyo 1535 is one of the three Centros that came up from Yorkshire TigerAh fleetlist isnt updated yet...!
(13 Jan 2019, 12:16 pm)Jamie M Ah fleetlist isnt updated yet...!
(13 Jan 2019, 12:16 pm)Jamie M Ah fleetlist isnt updated yet...!