(04 Aug 2019, 10:47 am)Andreos1
X10 broadcasting that the next stop is Testo's when leaving Dalton Park.
Not sure how many complaints there will be this weekend (or in the past or future).
Appreciate the road closure over an entire weekend isn't a normal occurrence, but there's many a time Testo's is missed out due to issues on the A19.
It still doesn't make it right that an organisation the size of GNE can't reflect, use initiative or common sense to make adaptations to the NSA.
I'm a big advocate of listening and using customer feedback, but it can't just be one way. Surely there has to be some common sense and self analysis used internally in situations like this?
(04 Aug 2019, 10:47 am)Andreos1
X10 broadcasting that the next stop is Testo's when leaving Dalton Park.
Not sure how many complaints there will be this weekend (or in the past or future).
Appreciate the road closure over an entire weekend isn't a normal occurrence, but there's many a time Testo's is missed out due to issues on the A19.
It still doesn't make it right that an organisation the size of GNE can't reflect, use initiative or common sense to make adaptations to the NSA.
I'm a big advocate of listening and using customer feedback, but it can't just be one way. Surely there has to be some common sense and self analysis used internally in situations like this?
