29 Jan 2020, 6:55 pm
#494
(29 Jan 2020, 6:19 pm)Adrian This is all becoming very tedious... 
Does any of this actually impact you, or are you simply looking for more and more faults to pick out?
The X-Lines or the X21 may not be perfect, but its certainly come a long way since being introduced as Pronto with ex-London deckers. GNE have constantly looked to improve the offering of bus travel, whereas others tend to have stood still.
If you've got a valid complaint, then make it to the company. They'll improve services based on valid complaints.[/color]
My comments are more in jest than anything, although some of those do actually impact me! And I did point out that I dramatised it slightly!
The app in particular, I use the X21 daily and not knowing which one runs direct to Bishop is very frustrating. Also, the fact that it's impossible to track the southbound X21s past Durham because a 'technical error has occurred'
I have made the complaints to the company, at least the ones that are possible to fix, like the app.
I'm well aware that the X21 has come a long way, but that doesn't mean I should stop pointing out the things I don't like.
And to answer your question, yes I am looking for more faults to pick out, because if you ignore all the little faults, they soon add up and you end up like Arriva!
Also, it nice to hear that Dan is also a StreetDeck Fan!
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