Transpennine Express
Transpennine Express
(12 May 2023, 9:36 am)Andreos1 To be honest, I do think there was some improvement on paper.
3 car 185's doubled-up, new rolling stock, extensions from Redcar to Saltburn etc.
However those commitments were made a long time ago (pre-pandemic), before employee and customer relations got worse.
Turning it around, improving those relations, improving staff retention and training new staff is quite a long-term task and they've clearly not achieved it.
Financially - no idea if it was profitable/worthwile or not.
It must have been at some point, otherwise they wouldn't have kept the contract/tendered for it repeatedly over the years.
(12 May 2023, 9:36 am)Andreos1 To be honest, I do think there was some improvement on paper.
3 car 185's doubled-up, new rolling stock, extensions from Redcar to Saltburn etc.
However those commitments were made a long time ago (pre-pandemic), before employee and customer relations got worse.
Turning it around, improving those relations, improving staff retention and training new staff is quite a long-term task and they've clearly not achieved it.
Financially - no idea if it was profitable/worthwile or not.
It must have been at some point, otherwise they wouldn't have kept the contract/tendered for it repeatedly over the years.
