Disruptions and driver shortages
Disruptions and driver shortages
https://twitter.com/gonortheast/status/1...06658?s=19
An improvement on 'track the next bus'. But really? What about the punters who need to be in Sacriston or one of the many places the X15 doesn't go?
Needless to say, the timing of the tweet doesn't really help those punters standing and waiting for it already.
(03 Sep 2021, 10:27 pm)Andreos1 https://twitter.com/gonortheast/status/1...06658?s=19
An improvement on 'track the next bus'. But really? What about the punters who need to be in Sacriston or one of the many places the X15 doesn't go?
Needless to say, the timing of the tweet doesn't really help those punters standing and waiting for it already.
(03 Sep 2021, 10:27 pm)Andreos1 https://twitter.com/gonortheast/status/1...06658?s=19
An improvement on 'track the next bus'. But really? What about the punters who need to be in Sacriston or one of the many places the X15 doesn't go?
Needless to say, the timing of the tweet doesn't really help those punters standing and waiting for it already.
(03 Sep 2021, 11:32 pm)Adrian Good question. I had thought that the X15 might have done a quick detour, but it doesn't appear to have done according to bustimes.org. Although it could well be the case that upon reaching University Hospital, no one was intending to travel to Sacriston, so it continued as normal? Wishful, customer-orientated thinking, at least
(03 Sep 2021, 11:32 pm)Adrian Good question. I had thought that the X15 might have done a quick detour, but it doesn't appear to have done according to bustimes.org. Although it could well be the case that upon reaching University Hospital, no one was intending to travel to Sacriston, so it continued as normal? Wishful, customer-orientated thinking, at least
(04 Sep 2021, 6:24 am)MurdnunoC But what about those standing in Sacriston wishing to travel to Daisy Hill, Edmonsley Crossroafs, Craghead or South Moor? I might be wrong of course, but that tweet suggests the entire journey has been cancelled. Was that the last journey of the night? Or is there another bus 15, 20 or 30 minutes later?11.25pm is the last journey from Durham.
(04 Sep 2021, 6:24 am)MurdnunoC But what about those standing in Sacriston wishing to travel to Daisy Hill, Edmonsley Crossroafs, Craghead or South Moor? I might be wrong of course, but that tweet suggests the entire journey has been cancelled. Was that the last journey of the night? Or is there another bus 15, 20 or 30 minutes later?11.25pm is the last journey from Durham.
(03 Sep 2021, 11:32 pm)Adrian Good question. I had thought that the X15 might have done a quick detour, but it doesn't appear to have done according to bustimes.org. Although it could well be the case that upon reaching University Hospital, no one was intending to travel to Sacriston, so it continued as normal? Wishful, customer-orientated thinking, at leastWhat if there are people further up the route..
(03 Sep 2021, 11:32 pm)Adrian Good question. I had thought that the X15 might have done a quick detour, but it doesn't appear to have done according to bustimes.org. Although it could well be the case that upon reaching University Hospital, no one was intending to travel to Sacriston, so it continued as normal? Wishful, customer-orientated thinking, at leastWhat if there are people further up the route..
Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.
(04 Sep 2021, 8:16 am)GNE6312 Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.Why doesn't Arriva has radios?
(04 Sep 2021, 8:16 am)GNE6312 Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.Why doesn't Arriva has radios?
(04 Sep 2021, 8:16 am)GNE6312 Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.They can be, but I know when I've enquired previously, customer services have told me that the last journey of a service will always be covered regardless.
(04 Sep 2021, 8:16 am)GNE6312 Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.They can be, but I know when I've enquired previously, customer services have told me that the last journey of a service will always be covered regardless.
(04 Sep 2021, 8:25 am)Keeiajs Why doesn't Arriva has radios?
(04 Sep 2021, 8:31 am)Adrian They can be, but I know when I've enquired previously, customer services have told me that the last journey of a service will always be covered regardless.
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(04 Sep 2021, 8:25 am)Keeiajs Why doesn't Arriva has radios?
(04 Sep 2021, 8:31 am)Adrian They can be, but I know when I've enquired previously, customer services have told me that the last journey of a service will always be covered regardless.
Sent from my SM-G965F using Tapatalk
(04 Sep 2021, 8:25 am)Keeiajs Why doesn't Arriva has radios?
(04 Sep 2021, 8:16 am)GNE6312 Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.
(04 Sep 2021, 8:16 am)GNE6312 Some disruptions can be unpredictable. Fir example on Sunday when there were protest marches1 and no nexus were at Eldon Square as they were helping arriva since they don't have radios and there was only temporary arrangements announced for the gateshead routes (exept the X21) nothing for the Q1/2/3, 33N, X21 or C&Cs.
(04 Sep 2021, 10:34 am)Storx Also I thought Arriva could communicate via the ticket machines now anyway.
(04 Sep 2021, 9:35 am)Rob44 when i ask GNE drivers to try to find out where a bus is that hasn't arrived I've had responses of bus doesn't have one? its broken? and the good old shrug of shoulders.Bus drivers dont have crystal balls and control can take ages to get back to the driver for non important calls, a bus can not just sit and wait for 5-10 mins while the information is found, why not try the go north east app or bustimes.org and that way you can instantly see where the bus is
Don't ANE drivers all get staff mobiles>
(04 Sep 2021, 9:35 am)Rob44 when i ask GNE drivers to try to find out where a bus is that hasn't arrived I've had responses of bus doesn't have one? its broken? and the good old shrug of shoulders.Bus drivers dont have crystal balls and control can take ages to get back to the driver for non important calls, a bus can not just sit and wait for 5-10 mins while the information is found, why not try the go north east app or bustimes.org and that way you can instantly see where the bus is
Don't ANE drivers all get staff mobiles>
(04 Sep 2021, 10:21 pm)N1cholas Bus drivers dont have crystal balls and control can take ages to get back to the driver for non important calls, a bus can not just sit and wait for 5-10 mins while the information is found, why not try the go north east app or bustimes.org and that way you can instantly see where the bus is
(04 Sep 2021, 10:21 pm)N1cholas Bus drivers dont have crystal balls and control can take ages to get back to the driver for non important calls, a bus can not just sit and wait for 5-10 mins while the information is found, why not try the go north east app or bustimes.org and that way you can instantly see where the bus is
Not good on twitter for service 26. According to the 2 separate tweets the 1716 and 1746 from South Shields to Lukes Lane were both unable to operate. Meaning went from the 1640 service with a large gap until 1816 before the next one (providing that operates) 96 minutes gap.
(05 Sep 2021, 6:47 am)Rob44 Actually you mention the appt... i was actually looking at it and a 56 was coming into gateshead so i thought ok, 10 minutes it will be here ( market street). After 10 no sign do looked again and there is the same bus heading south passed the civic centre. Thats when I asked the driver of the 57 and got the usual shrug when i asked if 56 was due. To top it off he sat fro at least 10 minutes so if he had contacted control they would have had 10 minutes to respond.... maybe saying as the punter to jump on your bus to gateshead and get a 56 from there?
(05 Sep 2021, 6:47 am)Rob44 Actually you mention the appt... i was actually looking at it and a 56 was coming into gateshead so i thought ok, 10 minutes it will be here ( market street). After 10 no sign do looked again and there is the same bus heading south passed the civic centre. Thats when I asked the driver of the 57 and got the usual shrug when i asked if 56 was due. To top it off he sat fro at least 10 minutes so if he had contacted control they would have had 10 minutes to respond.... maybe saying as the punter to jump on your bus to gateshead and get a 56 from there?
(05 Sep 2021, 4:46 pm)ifm001 Not good on twitter for service 26. According to the 2 separate tweets the 1716 and 1746 from South Shields to Lukes Lane were both unable to operate. Meaning went from the 1640 service with a large gap until 1816 before the next one (providing that operates) 96 minutes gap.
(05 Sep 2021, 4:46 pm)ifm001 Not good on twitter for service 26. According to the 2 separate tweets the 1716 and 1746 from South Shields to Lukes Lane were both unable to operate. Meaning went from the 1640 service with a large gap until 1816 before the next one (providing that operates) 96 minutes gap.
(05 Sep 2021, 10:03 pm)Andreos1 Few more missing tonight too.
Last minute tweets of course.
The last X1 beyond Washington is also cancelled. Good luck to those needing to get beyond Washington (where the 23:30 run terminates). https://twitter.com/gonortheast/status/1...18662?s=19
I'd hope the 23:30 was extended. I'd hope passengers were informed earlier than 5mins before the 23:00 was due to set off (assuming there had been a tweet about the inbound run an hour or so earlier).
(05 Sep 2021, 10:03 pm)Andreos1 Few more missing tonight too.
Last minute tweets of course.
The last X1 beyond Washington is also cancelled. Good luck to those needing to get beyond Washington (where the 23:30 run terminates). https://twitter.com/gonortheast/status/1...18662?s=19
I'd hope the 23:30 was extended. I'd hope passengers were informed earlier than 5mins before the 23:00 was due to set off (assuming there had been a tweet about the inbound run an hour or so earlier).
(05 Sep 2021, 10:03 pm)Andreos1 Few more missing tonight too.
Last minute tweets of course.
The last X1 beyond Washington is also cancelled. Good luck to those needing to get beyond Washington (where the 23:30 run terminates). https://twitter.com/gonortheast/status/1...18662?s=19
I'd hope the 23:30 was extended. I'd hope passengers were informed earlier than 5mins before the 23:00 was due to set off (assuming there had been a tweet about the inbound run an hour or so earlier).
(05 Sep 2021, 10:03 pm)Andreos1 Few more missing tonight too.
Last minute tweets of course.
The last X1 beyond Washington is also cancelled. Good luck to those needing to get beyond Washington (where the 23:30 run terminates). https://twitter.com/gonortheast/status/1...18662?s=19
I'd hope the 23:30 was extended. I'd hope passengers were informed earlier than 5mins before the 23:00 was due to set off (assuming there had been a tweet about the inbound run an hour or so earlier).