Disruptions and driver shortages
Disruptions and driver shortages
(07 Sep 2021, 7:41 pm)mb134 Even if folk did check their Twitter feed, they pump out so many Tweets that it's likely people would either skip it or get sick of looking. The Tweets are also huge, with the integrated picture for the app link, one Tweet takes up my entire feed on my laptop screen for example! Since 19:00, there have been 19 service updates, all bar one includes an app link. Do folk need reminded that often, surely just pin it?
I always find myself checking bustimes to see if my bus is delayed - at least it gives me an actual timetable that I can look at alongside where the bus is, and shows me if the bus has stopped somewhere. The only bus app I've found useful was the old Arriva one, the new one is too buggy for anything but m-tickets for me - though you've mentioned it still retaining the bus cancelled/actual delay update features which was always the key.
(07 Sep 2021, 7:47 pm)Andreos1 I've suggested push messages in the past.
Simple and effective and assuming someone has signed up for an update, pretty straightforward (I'd assume).
Im sure Nexus had some Nfc functions on their stops at one point. No idea if they're still active or not.
However, it all boils down to communication and ensuring users (regardless of any mitigating factors) have the information and can get it easily.
(07 Sep 2021, 7:41 pm)mb134 Even if folk did check their Twitter feed, they pump out so many Tweets that it's likely people would either skip it or get sick of looking. The Tweets are also huge, with the integrated picture for the app link, one Tweet takes up my entire feed on my laptop screen for example! Since 19:00, there have been 19 service updates, all bar one includes an app link. Do folk need reminded that often, surely just pin it?
I always find myself checking bustimes to see if my bus is delayed - at least it gives me an actual timetable that I can look at alongside where the bus is, and shows me if the bus has stopped somewhere. The only bus app I've found useful was the old Arriva one, the new one is too buggy for anything but m-tickets for me - though you've mentioned it still retaining the bus cancelled/actual delay update features which was always the key.
(07 Sep 2021, 7:47 pm)Andreos1 I've suggested push messages in the past.
Simple and effective and assuming someone has signed up for an update, pretty straightforward (I'd assume).
Im sure Nexus had some Nfc functions on their stops at one point. No idea if they're still active or not.
However, it all boils down to communication and ensuring users (regardless of any mitigating factors) have the information and can get it easily.
