Disruptions and driver shortages
Disruptions and driver shortages
(08 May 2023, 8:35 am)Adrian Just throwing it out there, but in the age of technology and vehicle tracking, should a customer need to complain and provide details of huge gaps in service/missing buses? Wouldn't this be a case of telling the operator what they already know?
I'd like to think operators use the information proactively to improve service, rather than waiting for someone to point it out to them.
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(08 May 2023, 8:35 am)Adrian Just throwing it out there, but in the age of technology and vehicle tracking, should a customer need to complain and provide details of huge gaps in service/missing buses? Wouldn't this be a case of telling the operator what they already know?
I'd like to think operators use the information proactively to improve service, rather than waiting for someone to point it out to them.
Sent from my SM-G965F using Tapatalk