Can't say I'm particularly impressed with GNE at the moment. One night last week one of the busses I needed to get to work was on the cancelled list (the 50). That in itself I accepted couldn't be helped. I adjusted my route accordingly and decided to get the x21 that was due 20 minutes earlier. It wasn't on the cancelled list and was running on time only for it to arrive in Chester and get taken out of service as soon as it arrived. This meant I had to get the 21 instead and miss my first, and subsequently second connection. There was also nothing posted on Twitter about the x21 being taken out of service. I appreciate the fact GNE are publishing a list of their cancelled services but what is the point if the list is incomplete. It's not just a one off either. My girlfriend had a similar issue with the 50 not turning up despite not being on the list with no update on Twitter and the bus not tracking on the app on the journey in or out of Durham.
