(23 Oct 2021, 4:50 pm)omnicity4659 Perhaps they should. Elsewhere in public transport, LNER will straightaway book me a taxi if I miss the last bus home because of disruption - I don't have to flag one down and hope I have enough money to pay for a taxi on the night.
Why can't GNE have someone in control manning the Customer Services number who can book and pay for taxis on the customers' behalf...?
(23 Oct 2021, 4:50 pm)omnicity4659 Perhaps they should. Elsewhere in public transport, LNER will straightaway book me a taxi if I miss the last bus home because of disruption - I don't have to flag one down and hope I have enough money to pay for a taxi on the night.
Why can't GNE have someone in control manning the Customer Services number who can book and pay for taxis on the customers' behalf...?