Metrocentre Express X22 re-brand
Metrocentre Express X22 re-brand
(22 Feb 2022, 1:37 pm)Andreos1 Well there is that... But it tended to be the patter they used when a vaguely useful new service was introduced and then withdrawn a few months later.
Just wondered whether the X22 was classed as experimental too.
(22 Feb 2022, 1:37 pm)Andreos1 Well there is that... But it tended to be the patter they used when a vaguely useful new service was introduced and then withdrawn a few months later.
Just wondered whether the X22 was classed as experimental too.
Assuming the suspension is temporary and not "temporary" I wouldn't be surprised if they're now holding off until resources are freed up at the end of March.
It looks like similar has happened to the X62. Still listed on the website but no timetable (even though it's mentioned in PDF timetables for the 62/X6). Very odd given I haven't seen anything regarding either route in service change updates.
https://www.gonortheast.co.uk/services/GNE/X62
Difference is, X62 is listed on Nexus' website, but the X22 isn't.
(24 Feb 2022, 11:41 am)F114TML It looks like similar has happened to the X62. Still listed on the website but no timetable (even though it's mentioned in PDF timetables for the 62/X6). Very odd given I haven't seen anything regarding either route in service change updates.X62 only runs school time. Therefore it won't be on this week.
https://www.gonortheast.co.uk/services/GNE/X62
Difference is, X62 is listed on Nexus' website, but the X22 isn't.
(24 Feb 2022, 11:41 am)F114TML It looks like similar has happened to the X62. Still listed on the website but no timetable (even though it's mentioned in PDF timetables for the 62/X6). Very odd given I haven't seen anything regarding either route in service change updates.X62 only runs school time. Therefore it won't be on this week.
https://www.gonortheast.co.uk/services/GNE/X62
Difference is, X62 is listed on Nexus' website, but the X22 isn't.
(24 Feb 2022, 2:27 pm)ne14ne1 A couple more candidates for repaint then.
(24 Feb 2022, 2:27 pm)ne14ne1 A couple more candidates for repaint then.
(24 Feb 2022, 2:31 pm)Omega54 They're Euro 4 just withdraw them
(24 Feb 2022, 2:31 pm)Omega54 They're Euro 4 just withdraw them
(24 Feb 2022, 3:20 pm)Dan Why would they be repainted? The X22 is temporarily suspended, and has not been permanently withdrawn, unless someone has seen something published on the Go North East website that I haven’t?
While the driver shortage is ongoing, it makes no sense to bring back the X22 for the relatively small number of customers that use it.
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(24 Feb 2022, 3:20 pm)Dan Why would they be repainted? The X22 is temporarily suspended, and has not been permanently withdrawn, unless someone has seen something published on the Go North East website that I haven’t?
While the driver shortage is ongoing, it makes no sense to bring back the X22 for the relatively small number of customers that use it.
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(24 Feb 2022, 3:26 pm)peter A member of the customer services team on twitter responded to a passenger asking if the service was 'cancelled for good' saying that the service was 'withdrawn'. While you could say it was temporarily 'withdrawn', that wording in response to that particular query certainly made it sound like it would not be returning.
(24 Feb 2022, 3:26 pm)peter A member of the customer services team on twitter responded to a passenger asking if the service was 'cancelled for good' saying that the service was 'withdrawn'. While you could say it was temporarily 'withdrawn', that wording in response to that particular query certainly made it sound like it would not be returning.
It might be beneficial, therefore, to say on the website that it's being temporarily suspended, rather than just quietly remove all mention of it.
This is the actual tweet, btw.
https://twitter.com/gonortheast/status/1...4868166657
(24 Feb 2022, 4:55 pm)F114TML It might be beneficial, therefore, to say on the website that it's being temporarily suspended, rather than just quietly remove all mention of it.To be fair it is probably more confusing/doesnt add value for anyone to include reference to a service that isn't running. Same approach is taken with seasonal services like ToonTour, and indeed Stagecoach 100 if searching the timetables section for that currently. Admittedly, the tweet clearly suggests it has been permanently withdrawn and as the only official GNE comment on the subject means it isn't surprising people may conclude it's permanently gone, however.
This is the actual tweet, btw.
https://twitter.com/gonortheast/status/1...4868166657
(24 Feb 2022, 4:55 pm)F114TML It might be beneficial, therefore, to say on the website that it's being temporarily suspended, rather than just quietly remove all mention of it.To be fair it is probably more confusing/doesnt add value for anyone to include reference to a service that isn't running. Same approach is taken with seasonal services like ToonTour, and indeed Stagecoach 100 if searching the timetables section for that currently. Admittedly, the tweet clearly suggests it has been permanently withdrawn and as the only official GNE comment on the subject means it isn't surprising people may conclude it's permanently gone, however.
This is the actual tweet, btw.
https://twitter.com/gonortheast/status/1...4868166657
(24 Feb 2022, 3:28 pm)Dan I would suggest if a permanent cancellation hasn’t been posted on the website, the customer services team have used a poor choice of words or have misinformed the customer (after all, once the X9 was permanently cancelled, this was posted on the website).
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(24 Feb 2022, 3:28 pm)Dan I would suggest if a permanent cancellation hasn’t been posted on the website, the customer services team have used a poor choice of words or have misinformed the customer (after all, once the X9 was permanently cancelled, this was posted on the website).
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