Plug Sockets/USB Not Working
Plug Sockets/USB Not Working
(12 Nov 2021, 10:02 pm)Keeiajs I have been on the Coast & Country, CityRider 56, Prince Bishops and various other 15' & 16' plate Streetlites, not once since Sept 2020 have I been on not once has their been working chargers.I was on a refurbed TVT today and guess what, the sockets didn't work!
(12 Nov 2021, 10:02 pm)Keeiajs I have been on the Coast & Country, CityRider 56, Prince Bishops and various other 15' & 16' plate Streetlites, not once since Sept 2020 have I been on not once has their been working chargers.I was on a refurbed TVT today and guess what, the sockets didn't work!
(12 Nov 2021, 10:02 pm)Keeiajs I have been on the Coast & Country, CityRider 56, Prince Bishops and various other 15' & 16' plate Streetlites, not once since Sept 2020 have I been on not once has their been working chargers.
(12 Nov 2021, 10:02 pm)Keeiajs I have been on the Coast & Country, CityRider 56, Prince Bishops and various other 15' & 16' plate Streetlites, not once since Sept 2020 have I been on not once has their been working chargers.
(12 Nov 2021, 10:18 pm)streetdeckfan I was on a refurbed TVT today and guess what, the sockets didn't work!It does seem the 16' Plate Streetdecks are working, but not any streetlites.
To be fair, I remember getting them when they were brand new and they didn't work then either so it's nowt new!
Sent from my AC2003 using Tapatalk
(12 Nov 2021, 10:18 pm)streetdeckfan I was on a refurbed TVT today and guess what, the sockets didn't work!It does seem the 16' Plate Streetdecks are working, but not any streetlites.
To be fair, I remember getting them when they were brand new and they didn't work then either so it's nowt new!
Sent from my AC2003 using Tapatalk
(12 Nov 2021, 11:01 pm)Keeiajs It does seem the 16' Plate Streetdecks are working, but not any streetlites.When we had the 16 plate StreetDecks on the X21, the sockets seemed to work more often than not, but it seems with the B5s we have now, they're rarely working.
(12 Nov 2021, 11:01 pm)Keeiajs It does seem the 16' Plate Streetdecks are working, but not any streetlites.When we had the 16 plate StreetDecks on the X21, the sockets seemed to work more often than not, but it seems with the B5s we have now, they're rarely working.
(12 Nov 2021, 11:31 pm)streetdeckfan When we had the 16 plate StreetDecks on the X21, the sockets seemed to work more often than not, but it seems with the B5s we have now, they're rarely working.Who thought it would be a good idea to put plugsockets on a bus where the driver has to turn them all on manually
Were they not supposed to be getting modified so the drivers don't have to manually turn them on every time?
Sent from my AC2003 using Tapatalk
(12 Nov 2021, 11:31 pm)streetdeckfan When we had the 16 plate StreetDecks on the X21, the sockets seemed to work more often than not, but it seems with the B5s we have now, they're rarely working.Who thought it would be a good idea to put plugsockets on a bus where the driver has to turn them all on manually
Were they not supposed to be getting modified so the drivers don't have to manually turn them on every time?
Sent from my AC2003 using Tapatalk
(13 Nov 2021, 9:04 am)Storx Probably because there's staff shortages and it's more important to have running buses than pissing around fixing some plugs. They're really not that important in comparison to bus actually running.To be fair, I've used the 56 for the last 5 years and I've never had one with working sockets!
(13 Nov 2021, 9:04 am)Storx Probably because there's staff shortages and it's more important to have running buses than pissing around fixing some plugs. They're really not that important in comparison to bus actually running.To be fair, I've used the 56 for the last 5 years and I've never had one with working sockets!
(13 Nov 2021, 9:35 am)DeltaMan To be fair, I've used the 56 for the last 5 years and I've never had one with working sockets!I agree, never been on a single 56 with working sockets
(13 Nov 2021, 9:35 am)DeltaMan To be fair, I've used the 56 for the last 5 years and I've never had one with working sockets!I agree, never been on a single 56 with working sockets
(13 Nov 2021, 9:04 am)Storx Probably because there's staff shortages and it's more important to have running buses than pissing around fixing some plugs. They're really not that important in comparison to bus actually running.
(13 Nov 2021, 9:04 am)Storx Probably because there's staff shortages and it's more important to have running buses than pissing around fixing some plugs. They're really not that important in comparison to bus actually running.
(13 Nov 2021, 10:29 am)Adrian You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge
If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.
(13 Nov 2021, 10:29 am)Adrian You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge
If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.
(13 Nov 2021, 10:29 am)Adrian You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge
If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.
(13 Nov 2021, 10:29 am)Adrian You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge
If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.
(13 Nov 2021, 10:29 am)Adrian You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge
If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.
(13 Nov 2021, 10:29 am)Adrian You can't blame staff shortages for this one. The Coast & Country Streetlites for example, and other similar batches, have rarely had working sockets/USB power since day 1. I lost count (although its probably somewhere on this forum) the amount of buses I reported to customer services or asked the driver to note it on the defect card. I actually offered to remove the sockets/USB stickers at one point free of charge
If it's a feature that is advertised as part of a wider product, then I'd argue it is equally as important to ensure it's available. I just don't think depots see it at this, and it's not unique to Go North East. I had the same issue above with Arriva, which also went unresolved.
(13 Nov 2021, 11:06 am)Dan Agreed. It all boils down to Health & Safety requirements. Drivers have to manually turn the 240V sockets on, and if one fuses, it knocks them all off. Given the lower voltage, the USBs can be turned on by default (with an option to turn off, the opposite of the 240V sockets) and unlike the 240V sockets they're not all linked on a circuit so if one goes off the rest aren't affected (from what I understand, with limited electrical knowledge!)
The sockets on the Volvo B9s always used to work (as a semi-regular user of the 56 when the B9s replaced the L94s) and were supposed to be checked again when they first got repainted/refurbished. I noticed a couple of years ago that Arriva started to replace some of their 240v three-pin sockets with USBs, but didn't ever seem to finish them.
(13 Nov 2021, 11:06 am)Dan Agreed. It all boils down to Health & Safety requirements. Drivers have to manually turn the 240V sockets on, and if one fuses, it knocks them all off. Given the lower voltage, the USBs can be turned on by default (with an option to turn off, the opposite of the 240V sockets) and unlike the 240V sockets they're not all linked on a circuit so if one goes off the rest aren't affected (from what I understand, with limited electrical knowledge!)
The sockets on the Volvo B9s always used to work (as a semi-regular user of the 56 when the B9s replaced the L94s) and were supposed to be checked again when they first got repainted/refurbished. I noticed a couple of years ago that Arriva started to replace some of their 240v three-pin sockets with USBs, but didn't ever seem to finish them.
(13 Nov 2021, 11:06 am)Dan Agreed. It all boils down to Health & Safety requirements. Drivers have to manually turn the 240V sockets on, and if one fuses, it knocks them all off. Given the lower voltage, the USBs can be turned on by default (with an option to turn off, the opposite of the 240V sockets) and unlike the 240V sockets they're not all linked on a circuit so if one goes off the rest aren't affected (from what I understand, with limited electrical knowledge!)Are GNE doing anything about this?
The sockets on the Volvo B9s always used to work (as a semi-regular user of the 56 when the B9s replaced the L94s) and were supposed to be checked again when they first got repainted/refurbished. I noticed a couple of years ago that Arriva started to replace some of their 240v three-pin sockets with USBs, but didn't ever seem to finish them.
(13 Nov 2021, 11:06 am)Dan Agreed. It all boils down to Health & Safety requirements. Drivers have to manually turn the 240V sockets on, and if one fuses, it knocks them all off. Given the lower voltage, the USBs can be turned on by default (with an option to turn off, the opposite of the 240V sockets) and unlike the 240V sockets they're not all linked on a circuit so if one goes off the rest aren't affected (from what I understand, with limited electrical knowledge!)Are GNE doing anything about this?
The sockets on the Volvo B9s always used to work (as a semi-regular user of the 56 when the B9s replaced the L94s) and were supposed to be checked again when they first got repainted/refurbished. I noticed a couple of years ago that Arriva started to replace some of their 240v three-pin sockets with USBs, but didn't ever seem to finish them.
(13 Nov 2021, 11:40 am)Rob44 I'd rather have non working sockets than none at all, which i currently have on the serice i use to drinking sessions, football matches etc! This yourselves lucky!!I'd rather they didn't advertise there being sockets/USBs if it's a known problem that they don't work, and haven't worked for years!
(13 Nov 2021, 11:40 am)Rob44 I'd rather have non working sockets than none at all, which i currently have on the serice i use to drinking sessions, football matches etc! This yourselves lucky!!I'd rather they didn't advertise there being sockets/USBs if it's a known problem that they don't work, and haven't worked for years!
(13 Nov 2021, 11:40 am)Rob44 I'd rather have non working sockets than none at all, which i currently have on the serice i use to drinking sessions, football matches etc! This yourselves lucky!!That's fair enough, but things like phone chargers and WiFi are not only there to attract new customers, but more importantly keep existing ones. There is nothing more annoying then getting on a bus or train that should have USB/socket chargers ghat aren't functioning when your battery is low.
(13 Nov 2021, 11:40 am)Rob44 I'd rather have non working sockets than none at all, which i currently have on the serice i use to drinking sessions, football matches etc! This yourselves lucky!!That's fair enough, but things like phone chargers and WiFi are not only there to attract new customers, but more importantly keep existing ones. There is nothing more annoying then getting on a bus or train that should have USB/socket chargers ghat aren't functioning when your battery is low.
