Stagecoach North East: Service Suggestions
Stagecoach North East: Service Suggestions
Well, I can't shout for Sunderland but I can for Teesside, their can be times that you can wait up to 20 minutes for a every 10/12 minute bus, and i've even seen 2 or 3 buses come at once (even 4 in a bizarre moment). This doesn't show a gold service.
I also think that branding shows care towards any customer. Whether it be tourist or local, take the crusader - it hasn't had top notch buses on it but yet it still carries a branding that shows locality and background knowledge of the area they service.