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Tyne and Wear Metro

 
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Malarkey



6,064
04 Dec 2014, 11:55 am #861
(04 Dec 2014, 11:10 am)Michael Tyne and Wear Metro
2 mins ·
There are minor delays to trains running between Central Station and Airport and The Coast due to a train being withdrawn from service. Please leave extra time for your journey.

Would love to know what the Customer Satisfaction Rating is following all of these Delays to the Metro System in the last few months, and how many of those Passengers have opted to Travel by Bus/Taxi or Car Instead, I would also like to see the Statistics to see how many Trains ran on time in that Period, reckon it would make for some interesting reading, particularly if these Stats were completely made up.
Malarkey
04 Dec 2014, 11:55 am #861

(04 Dec 2014, 11:10 am)Michael Tyne and Wear Metro
2 mins ·
There are minor delays to trains running between Central Station and Airport and The Coast due to a train being withdrawn from service. Please leave extra time for your journey.

Would love to know what the Customer Satisfaction Rating is following all of these Delays to the Metro System in the last few months, and how many of those Passengers have opted to Travel by Bus/Taxi or Car Instead, I would also like to see the Statistics to see how many Trains ran on time in that Period, reckon it would make for some interesting reading, particularly if these Stats were completely made up.

Michael



19,175
04 Dec 2014, 12:47 pm #862
(04 Dec 2014, 11:55 am)NEBCD Malarkey Would love to know what the Customer Satisfaction Rating is following all of these Delays to the Metro System in the last few months, and how many of those Passengers have opted to Travel by Bus/Taxi or Car Instead, I would also like to see the Statistics to see how many Trains ran on time in that Period, reckon it would make for some interesting reading, particularly if these Stats were completely made up.

Me too!, it's now cleared....however! 


Tyne and Wear Metro
1 min · 


Haymarket is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. We will update you once we have more information.

Ooo Friend, Bus Friend.
Michael
04 Dec 2014, 12:47 pm #862

(04 Dec 2014, 11:55 am)NEBCD Malarkey Would love to know what the Customer Satisfaction Rating is following all of these Delays to the Metro System in the last few months, and how many of those Passengers have opted to Travel by Bus/Taxi or Car Instead, I would also like to see the Statistics to see how many Trains ran on time in that Period, reckon it would make for some interesting reading, particularly if these Stats were completely made up.

Me too!, it's now cleared....however! 


Tyne and Wear Metro
1 min · 


Haymarket is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. We will update you once we have more information.


Ooo Friend, Bus Friend.

Tommy1581



229
05 Dec 2014, 10:49 am #863
(04 Dec 2014, 12:47 pm)Michael Me too!, it's now cleared....however! 


Tyne and Wear Metro
1 min · 


Haymarket is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. We will update you once we have more information.
More power cuts... Most of Ashington had a massive power cut yesterday including the depot!!! 
Tommy1581
05 Dec 2014, 10:49 am #863

(04 Dec 2014, 12:47 pm)Michael Me too!, it's now cleared....however! 


Tyne and Wear Metro
1 min · 


Haymarket is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. We will update you once we have more information.
More power cuts... Most of Ashington had a massive power cut yesterday including the depot!!! 

Michael



19,175
05 Dec 2014, 10:54 am #864
(05 Dec 2014, 10:49 am)ArrivaNE_7522 More power cuts... Most of Ashington had a massive power cut yesterday including the depot!!! 

It's being alright so far, i'm using the metro to get to Newcastle no doubt it will breakdown on the way! 

Ooo Friend, Bus Friend.
Michael
05 Dec 2014, 10:54 am #864

(05 Dec 2014, 10:49 am)ArrivaNE_7522 More power cuts... Most of Ashington had a massive power cut yesterday including the depot!!! 

It's being alright so far, i'm using the metro to get to Newcastle no doubt it will breakdown on the way! 


Ooo Friend, Bus Friend.

Tommy1581



229
05 Dec 2014, 11:03 am #865
(05 Dec 2014, 10:54 am)Michael It's being alright so far, i'm using the metro to get to Newcastle no doubt it will breakdown on the way! 

Or catch fire... Nexus spokesperson - "Metros were designed to be slow burners" from an incident a few weeks back...
Tommy1581
05 Dec 2014, 11:03 am #865

(05 Dec 2014, 10:54 am)Michael It's being alright so far, i'm using the metro to get to Newcastle no doubt it will breakdown on the way! 

Or catch fire... Nexus spokesperson - "Metros were designed to be slow burners" from an incident a few weeks back...

Malarkey



6,064
05 Dec 2014, 3:10 pm #866
(05 Dec 2014, 11:03 am)ArrivaNE_7522 Or catch fire... Nexus spokesperson - "Metros were designed to be slow burners" from an incident a few weeks back...

Surely said Spokesperson should not being saying that in regards to that Incident, doesnt sound like a Professional response at all, also comes across as if its a laughing matter and shows total disregard for the Passengers who were actually on that Metro at the time, on top of that the Incident could of been a lot worse than it was.
Malarkey
05 Dec 2014, 3:10 pm #866

(05 Dec 2014, 11:03 am)ArrivaNE_7522 Or catch fire... Nexus spokesperson - "Metros were designed to be slow burners" from an incident a few weeks back...

Surely said Spokesperson should not being saying that in regards to that Incident, doesnt sound like a Professional response at all, also comes across as if its a laughing matter and shows total disregard for the Passengers who were actually on that Metro at the time, on top of that the Incident could of been a lot worse than it was.

Michael



19,175
05 Dec 2014, 3:53 pm #867
The metro i'm on just being at Gateshead stadium for 5 minutes, sonething went wrong.. not sure what.

Ooo Friend, Bus Friend.
Michael
05 Dec 2014, 3:53 pm #867

The metro i'm on just being at Gateshead stadium for 5 minutes, sonething went wrong.. not sure what.


Ooo Friend, Bus Friend.

Dan

Site Administrator

18,123
05 Dec 2014, 4:08 pm #868
(05 Dec 2014, 3:53 pm)Michael The metro i'm on just being at Gateshead stadium for 5 minutes, sonething went wrong.. not sure what.
Mine was on time today! Well, about two mins late, but I can cope with that.

Actually haven't had any major inconveniences all week, thankfully.
Dan
05 Dec 2014, 4:08 pm #868

(05 Dec 2014, 3:53 pm)Michael The metro i'm on just being at Gateshead stadium for 5 minutes, sonething went wrong.. not sure what.
Mine was on time today! Well, about two mins late, but I can cope with that.

Actually haven't had any major inconveniences all week, thankfully.

Michael



19,175
05 Dec 2014, 4:11 pm #869
All the stations have a warning about ice.

Ooo Friend, Bus Friend.
Michael
05 Dec 2014, 4:11 pm #869

All the stations have a warning about ice.


Ooo Friend, Bus Friend.

tyresmoke



5,320
05 Dec 2014, 5:57 pm #870
(05 Dec 2014, 4:11 pm)Michael All the stations have a warning about ice.

Fair play given it could drop to -3 or -4 tonight...

Forum Moderator   | Let us know if you have any issues

Service Manager, Coatham Connect

tyresmoke
05 Dec 2014, 5:57 pm #870

(05 Dec 2014, 4:11 pm)Michael All the stations have a warning about ice.

Fair play given it could drop to -3 or -4 tonight...


Forum Moderator   | Let us know if you have any issues

Service Manager, Coatham Connect

Michael



19,175
05 Dec 2014, 5:58 pm #871
(05 Dec 2014, 5:57 pm)tyresmoke Fair play given it could drop to -3 or -4 tonight...

Ye, its freezing outside tonight, the gritters are out and about. 

Ooo Friend, Bus Friend.
Michael
05 Dec 2014, 5:58 pm #871

(05 Dec 2014, 5:57 pm)tyresmoke Fair play given it could drop to -3 or -4 tonight...

Ye, its freezing outside tonight, the gritters are out and about. 


Ooo Friend, Bus Friend.

BJ10VUS



850
05 Dec 2014, 8:59 pm #872
(03 Dec 2014, 6:18 pm)Michael Tyne and Wear Metro cab radio replacement project

https://www.youtube.com/watch?v=RzcSmVYPeoY

Watch out for the responsive touch screen on Haymarket's ticket machine at around the 1:10 mark! Tongue
BJ10VUS
05 Dec 2014, 8:59 pm #872

(03 Dec 2014, 6:18 pm)Michael Tyne and Wear Metro cab radio replacement project

https://www.youtube.com/watch?v=RzcSmVYPeoY

Watch out for the responsive touch screen on Haymarket's ticket machine at around the 1:10 mark! Tongue

Michael



19,175
05 Dec 2014, 9:00 pm #873
(05 Dec 2014, 8:59 pm)BJ10VUS Watch out for the responsive touch screen on Haymarket's ticket machine at around the 1:10 mark! Tongue

Responsive my ass, last time i tried to buy a ticket from them, i raged at it hahaha Tongue 

Ooo Friend, Bus Friend.
Michael
05 Dec 2014, 9:00 pm #873

(05 Dec 2014, 8:59 pm)BJ10VUS Watch out for the responsive touch screen on Haymarket's ticket machine at around the 1:10 mark! Tongue

Responsive my ass, last time i tried to buy a ticket from them, i raged at it hahaha Tongue 


Ooo Friend, Bus Friend.

BJ10VUS



850
05 Dec 2014, 9:03 pm #874
(05 Dec 2014, 9:00 pm)Michael Responsive my ass, last time i tried to buy a ticket from them, i raged at it hahaha Tongue 

I wonder if it was put there intentionally? For accuracy and that... Tongue
BJ10VUS
05 Dec 2014, 9:03 pm #874

(05 Dec 2014, 9:00 pm)Michael Responsive my ass, last time i tried to buy a ticket from them, i raged at it hahaha Tongue 

I wonder if it was put there intentionally? For accuracy and that... Tongue

Dan

Site Administrator

18,123
07 Dec 2014, 11:10 am #875
(04 Dec 2014, 7:16 am)Dan The use of the term 'low rail adhesion' is considered by some to be patronising; whilst I hadn't actually thought of it in that way myself, my friend brought it up when she suffered another late-running train and she saw the 'Delays to service' message one hundred times.

Using jargon, and making a campaign to explain the jargon, seems a little pointless if your audience wants to be spoken to in plain English.

Just to follow on from this, just had a quick check through the local bus operators and Metro's Facebook pages to see if there was any mentions of snow and possible disruption this may cause...

Stumbled across this post... The comments are interesting - it seems it's not just my friend who doesn't like the use of jargon!
Dan
07 Dec 2014, 11:10 am #875

(04 Dec 2014, 7:16 am)Dan The use of the term 'low rail adhesion' is considered by some to be patronising; whilst I hadn't actually thought of it in that way myself, my friend brought it up when she suffered another late-running train and she saw the 'Delays to service' message one hundred times.

Using jargon, and making a campaign to explain the jargon, seems a little pointless if your audience wants to be spoken to in plain English.

Just to follow on from this, just had a quick check through the local bus operators and Metro's Facebook pages to see if there was any mentions of snow and possible disruption this may cause...

Stumbled across this post... The comments are interesting - it seems it's not just my friend who doesn't like the use of jargon!

Simmy



402
07 Dec 2014, 11:46 am #876
(07 Dec 2014, 11:10 am)Dan Just to follow on from this, just had a quick check through the local bus operators and Metro's Facebook pages to see if there was any mentions of snow and possible disruption this may cause...

Stumbled across this post... The comments are interesting - it seems it's not just my friend who doesn't like the use of jargon!

Should have known that my lecturer might have something to do with this Tongue . He always uses the Metro as a case study in class haha.
Edited 07 Dec 2014, 12:23 pm by Simmy.
Simmy
07 Dec 2014, 11:46 am #876

(07 Dec 2014, 11:10 am)Dan Just to follow on from this, just had a quick check through the local bus operators and Metro's Facebook pages to see if there was any mentions of snow and possible disruption this may cause...

Stumbled across this post... The comments are interesting - it seems it's not just my friend who doesn't like the use of jargon!

Should have known that my lecturer might have something to do with this Tongue . He always uses the Metro as a case study in class haha.

Dan

Site Administrator

18,123
07 Dec 2014, 12:00 pm #877
(07 Dec 2014, 11:46 am)Simmy Should have thought that my lecturer might have something to do with this Tongue . He always uses the Metro as a case study in class haha.
Haha oh dear... Tongue

Well the 1143 train from Stadium of Light (South Hylton bound) arrived 15 mins late and is terminating at Sunderland. Means that the 1158 is late too...

No reported delays though!
Dan
07 Dec 2014, 12:00 pm #877

(07 Dec 2014, 11:46 am)Simmy Should have thought that my lecturer might have something to do with this Tongue . He always uses the Metro as a case study in class haha.
Haha oh dear... Tongue

Well the 1143 train from Stadium of Light (South Hylton bound) arrived 15 mins late and is terminating at Sunderland. Means that the 1158 is late too...

No reported delays though!

Tom



6,138
07 Dec 2014, 12:03 pm #878
(07 Dec 2014, 12:00 pm)Dan Haha oh dear... Tongue

Well the 1143 train from Stadium of Light (South Hylton bound) arrived 15 mins late and is terminating at Sunderland. Means that the 1158 is late too...

No reported delays though!

A couple yesterday were terminating at South Gosforth (again!) but thankfully a Airport one was 2m behind so I caught the 3!
There was a gap of about 20m between the Coast trains though. 
Tom
07 Dec 2014, 12:03 pm #878

(07 Dec 2014, 12:00 pm)Dan Haha oh dear... Tongue

Well the 1143 train from Stadium of Light (South Hylton bound) arrived 15 mins late and is terminating at Sunderland. Means that the 1158 is late too...

No reported delays though!

A couple yesterday were terminating at South Gosforth (again!) but thankfully a Airport one was 2m behind so I caught the 3!
There was a gap of about 20m between the Coast trains though. 

Michael



19,175
07 Dec 2014, 12:58 pm #879
Tyne and Wear Metro
9 mins ·
There are minor delays to trains running between South Gosforth and South Hylton due to a train being withdrawn from service. Please leave extra time for your journey.

Ooo Friend, Bus Friend.
Michael
07 Dec 2014, 12:58 pm #879

Tyne and Wear Metro
9 mins ·
There are minor delays to trains running between South Gosforth and South Hylton due to a train being withdrawn from service. Please leave extra time for your journey.


Ooo Friend, Bus Friend.

Michael



19,175
07 Dec 2014, 1:41 pm #880
and again..........

Tyne and Wear Metro
3 mins ·
There are minor delays to trains running between South Hylton and Pelaw due to a train being withdrawn from service. Please leave extra time for your journey.

Ooo Friend, Bus Friend.
Michael
07 Dec 2014, 1:41 pm #880

and again..........

Tyne and Wear Metro
3 mins ·
There are minor delays to trains running between South Hylton and Pelaw due to a train being withdrawn from service. Please leave extra time for your journey.


Ooo Friend, Bus Friend.

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