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citaro5284



3,234
21 Feb 2015, 12:36 pm #1,081
(21 Feb 2015, 11:39 am)aureolin Similar issues with the X1 and 21 yesterday too. Important to note that it's not just badly run Metro systems that suffer from gaps in service. Smile

Agree to a point, but there is nothing in the way of the Metro's unlike the buses.....traffic, roadworks etc.
citaro5284
21 Feb 2015, 12:36 pm #1,081

(21 Feb 2015, 11:39 am)aureolin Similar issues with the X1 and 21 yesterday too. Important to note that it's not just badly run Metro systems that suffer from gaps in service. Smile

Agree to a point, but there is nothing in the way of the Metro's unlike the buses.....traffic, roadworks etc.

roar



82
21 Feb 2015, 3:38 pm #1,082
(21 Feb 2015, 12:36 pm)citaro5284 Agree to a point, but there is nothing in the way of the Metro's unlike the buses.....traffic, roadworks etc.

Must agree with citaro5284 here, the two can not be compared. Metro is running on rail's, only thing that gets in its way is other metro's or national rail trains between Pelaw and Sunderland. Buses have traffic to deal with, tickets to issue, customers to enquires to deal with. And the worst at the moment is incompetent council's, non-existant parking control, poor bus stop positioning and just poor planning. 

Just to give a few examples of the problems buses face in Sunderland due to council involvement  

No traffic control on Vine Place/Holmeside or at other problem areas like Pallion, Southwick ect.
Traffic lights that are set up against buses. John Street to West Wear street is on green then when they change to red the lights that take you onto Wearmouth bridge change from green to red, then the confusion to deal with from other drivers as the traffic lights here are signaled as NO RIGHT TURN so effectively nothing should then turn right onto Wearmouth Bridge. Badly positioned bus stop infrastructure, bus stops positioned that close to the curb its impossible to pull up at the bus stop close to the curb because the bus stop pole, shelter or other street furniture will either remove the near side mirror or miss judge you position by an inch and your scrapping the front corner of the bus. 

Anyway enough about that and back on subject of the Tyne and Wear metro. Nexus only franchised it out because they new it was about to crumble. DB were basically given a spanner to try and tighten a screw, why is nobody shouting for nexus to take back control??? The only thing that should have happened was that they should have been made to sell it into private ownership. DB, First, Go-Ahead, Stagecoach or any of the other private transport company's would have made the system make a profit, anyone that says they couldn't is just saying the system will never be profitable and we as tax payers will constantly be paying to try and make something work that never will. 
roar
21 Feb 2015, 3:38 pm #1,082

(21 Feb 2015, 12:36 pm)citaro5284 Agree to a point, but there is nothing in the way of the Metro's unlike the buses.....traffic, roadworks etc.

Must agree with citaro5284 here, the two can not be compared. Metro is running on rail's, only thing that gets in its way is other metro's or national rail trains between Pelaw and Sunderland. Buses have traffic to deal with, tickets to issue, customers to enquires to deal with. And the worst at the moment is incompetent council's, non-existant parking control, poor bus stop positioning and just poor planning. 

Just to give a few examples of the problems buses face in Sunderland due to council involvement  

No traffic control on Vine Place/Holmeside or at other problem areas like Pallion, Southwick ect.
Traffic lights that are set up against buses. John Street to West Wear street is on green then when they change to red the lights that take you onto Wearmouth bridge change from green to red, then the confusion to deal with from other drivers as the traffic lights here are signaled as NO RIGHT TURN so effectively nothing should then turn right onto Wearmouth Bridge. Badly positioned bus stop infrastructure, bus stops positioned that close to the curb its impossible to pull up at the bus stop close to the curb because the bus stop pole, shelter or other street furniture will either remove the near side mirror or miss judge you position by an inch and your scrapping the front corner of the bus. 

Anyway enough about that and back on subject of the Tyne and Wear metro. Nexus only franchised it out because they new it was about to crumble. DB were basically given a spanner to try and tighten a screw, why is nobody shouting for nexus to take back control??? The only thing that should have happened was that they should have been made to sell it into private ownership. DB, First, Go-Ahead, Stagecoach or any of the other private transport company's would have made the system make a profit, anyone that says they couldn't is just saying the system will never be profitable and we as tax payers will constantly be paying to try and make something work that never will. 

Adrian



9,589
21 Feb 2015, 6:41 pm #1,083
(21 Feb 2015, 3:38 pm)roar Must agree with citaro5284 here, the two can not be compared. Metro is running on rail's, only thing that gets in its way is other metro's or national rail trains between Pelaw and Sunderland. Buses have traffic to deal with, tickets to issue, customers to enquires to deal with. And the worst at the moment is incompetent council's, non-existant parking control, poor bus stop positioning and just poor planning. 

Just to give a few examples of the problems buses face in Sunderland due to council involvement  

No traffic control on Vine Place/Holmeside or at other problem areas like Pallion, Southwick ect.
Traffic lights that are set up against buses. John Street to West Wear street is on green then when they change to red the lights that take you onto Wearmouth bridge change from green to red, then the confusion to deal with from other drivers as the traffic lights here are signaled as NO RIGHT TURN so effectively nothing should then turn right onto Wearmouth Bridge. Badly positioned bus stop infrastructure, bus stops positioned that close to the curb its impossible to pull up at the bus stop close to the curb because the bus stop pole, shelter or other street furniture will either remove the near side mirror or miss judge you position by an inch and your scrapping the front corner of the bus. 

Anyway enough about that and back on subject of the Tyne and Wear metro. Nexus only franchised it out because they new it was about to crumble. DB were basically given a spanner to try and tighten a screw, why is nobody shouting for nexus to take back control??? The only thing that should have happened was that they should have been made to sell it into private ownership. DB, First, Go-Ahead, Stagecoach or any of the other private transport company's would have made the system make a profit, anyone that says they couldn't is just saying the system will never be profitable and we as tax payers will constantly be paying to try and make something work that never will. 

But we're talking about a gap in service from a customer perspective here? The two can be compared, as the only reference point is punctuality.


Traffic congestion or leaves on the track aren't going to make a blind bit of difference to your average customer. If either a train or a bus is timetabled at a set time, then the customer expectation is it arrives at that time. If there are regular issues creating a gap in the timetable, then they need to be addressed. It's basic problem management.

I think as enthusiasts, we're too quick to look at then nitty gritty as to why a service is late, and try and use the reasons behind it as valid reasoning. I'm not saying that's right or wrong, but the businesses exist because there's a customer base using them. The regular customer quite frankly doesn't give a toss why, but more what the operator is going to do to prevent it happening.

Homeside/Vine Place has had congestion issues for years. I doubt the lights timing for John Street to West Wear Street has changed in the past few years either. Shouldn't timetables be adjusted to reflect this? My experience are that most running times are quite tight at the best of times. One of the X1s I used yesterday was late, and the driver was trying to make up time by putting their foot down along Old Durham Road. Going through 3 red lights between The Galleries and Gateshead Interchange in the process. This is ridiculous, and there should never be a need for a driver to have to put their licence at risk. I see the same on my local Arriva routes during peak times too.

Quite interested to see your factual sources for the Metro system being about to crumble? I'm not necessarily disagreeing with what you're saying at this stage, but it's quite a claim to make without putting a source to it? You may want to back it up by telling us about the grand work those private companies do in the rail industry, and about how little subsidy they take from the tax payer?

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Adrian
21 Feb 2015, 6:41 pm #1,083

(21 Feb 2015, 3:38 pm)roar Must agree with citaro5284 here, the two can not be compared. Metro is running on rail's, only thing that gets in its way is other metro's or national rail trains between Pelaw and Sunderland. Buses have traffic to deal with, tickets to issue, customers to enquires to deal with. And the worst at the moment is incompetent council's, non-existant parking control, poor bus stop positioning and just poor planning. 

Just to give a few examples of the problems buses face in Sunderland due to council involvement  

No traffic control on Vine Place/Holmeside or at other problem areas like Pallion, Southwick ect.
Traffic lights that are set up against buses. John Street to West Wear street is on green then when they change to red the lights that take you onto Wearmouth bridge change from green to red, then the confusion to deal with from other drivers as the traffic lights here are signaled as NO RIGHT TURN so effectively nothing should then turn right onto Wearmouth Bridge. Badly positioned bus stop infrastructure, bus stops positioned that close to the curb its impossible to pull up at the bus stop close to the curb because the bus stop pole, shelter or other street furniture will either remove the near side mirror or miss judge you position by an inch and your scrapping the front corner of the bus. 

Anyway enough about that and back on subject of the Tyne and Wear metro. Nexus only franchised it out because they new it was about to crumble. DB were basically given a spanner to try and tighten a screw, why is nobody shouting for nexus to take back control??? The only thing that should have happened was that they should have been made to sell it into private ownership. DB, First, Go-Ahead, Stagecoach or any of the other private transport company's would have made the system make a profit, anyone that says they couldn't is just saying the system will never be profitable and we as tax payers will constantly be paying to try and make something work that never will. 

But we're talking about a gap in service from a customer perspective here? The two can be compared, as the only reference point is punctuality.


Traffic congestion or leaves on the track aren't going to make a blind bit of difference to your average customer. If either a train or a bus is timetabled at a set time, then the customer expectation is it arrives at that time. If there are regular issues creating a gap in the timetable, then they need to be addressed. It's basic problem management.

I think as enthusiasts, we're too quick to look at then nitty gritty as to why a service is late, and try and use the reasons behind it as valid reasoning. I'm not saying that's right or wrong, but the businesses exist because there's a customer base using them. The regular customer quite frankly doesn't give a toss why, but more what the operator is going to do to prevent it happening.

Homeside/Vine Place has had congestion issues for years. I doubt the lights timing for John Street to West Wear Street has changed in the past few years either. Shouldn't timetables be adjusted to reflect this? My experience are that most running times are quite tight at the best of times. One of the X1s I used yesterday was late, and the driver was trying to make up time by putting their foot down along Old Durham Road. Going through 3 red lights between The Galleries and Gateshead Interchange in the process. This is ridiculous, and there should never be a need for a driver to have to put their licence at risk. I see the same on my local Arriva routes during peak times too.

Quite interested to see your factual sources for the Metro system being about to crumble? I'm not necessarily disagreeing with what you're saying at this stage, but it's quite a claim to make without putting a source to it? You may want to back it up by telling us about the grand work those private companies do in the rail industry, and about how little subsidy they take from the tax payer?


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Andreos1



14,240
21 Feb 2015, 7:04 pm #1,084
(21 Feb 2015, 3:38 pm)roar Must agree with citaro5284 here, the two can not be compared. Metro is running on rail's, only thing that gets in its way is other metro's or national rail trains between Pelaw and Sunderland. Buses have traffic to deal with, tickets to issue, customers to enquires to deal with. And the worst at the moment is incompetent council's, non-existant parking control, poor bus stop positioning and just poor planning. 

Just to give a few examples of the problems buses face in Sunderland due to council involvement  

No traffic control on Vine Place/Holmeside or at other problem areas like Pallion, Southwick ect.
Traffic lights that are set up against buses. John Street to West Wear street is on green then when they change to red the lights that take you onto Wearmouth bridge change from green to red, then the confusion to deal with from other drivers as the traffic lights here are signaled as NO RIGHT TURN so effectively nothing should then turn right onto Wearmouth Bridge. Badly positioned bus stop infrastructure, bus stops positioned that close to the curb its impossible to pull up at the bus stop close to the curb because the bus stop pole, shelter or other street furniture will either remove the near side mirror or miss judge you position by an inch and your scrapping the front corner of the bus. 

Anyway enough about that and back on subject of the Tyne and Wear metro. Nexus only franchised it out because they new it was about to crumble. DB were basically given a spanner to try and tighten a screw, why is nobody shouting for nexus to take back control??? The only thing that should have happened was that they should have been made to sell it into private ownership. DB, First, Go-Ahead, Stagecoach or any of the other private transport company's would have made the system make a profit, anyone that says they couldn't is just saying the system will never be profitable and we as tax payers will constantly be paying to try and make something work that never will.

Quite amazing.
I have said something similar and backed it up with facts and figures in the QCS thread, yet get shot down in flames - with people justifying taxpayers funding a system as 'a benefit to society'.
How can it be acceptable for the bus industry to obtain several handouts, but not the Metro?

Using the 'benefit to society' logic, isn't it a benefit that the Metro has received all of this money?

Whatever justification there may be for one, surely the status quo needs to be maintained for the other?

Metro passengers benefit from the modernisation programme and passengers benefit via everything the bus operators receive...
Or is that not the case?

'Illegitimis non carborundum'
Andreos1
21 Feb 2015, 7:04 pm #1,084

(21 Feb 2015, 3:38 pm)roar Must agree with citaro5284 here, the two can not be compared. Metro is running on rail's, only thing that gets in its way is other metro's or national rail trains between Pelaw and Sunderland. Buses have traffic to deal with, tickets to issue, customers to enquires to deal with. And the worst at the moment is incompetent council's, non-existant parking control, poor bus stop positioning and just poor planning. 

Just to give a few examples of the problems buses face in Sunderland due to council involvement  

No traffic control on Vine Place/Holmeside or at other problem areas like Pallion, Southwick ect.
Traffic lights that are set up against buses. John Street to West Wear street is on green then when they change to red the lights that take you onto Wearmouth bridge change from green to red, then the confusion to deal with from other drivers as the traffic lights here are signaled as NO RIGHT TURN so effectively nothing should then turn right onto Wearmouth Bridge. Badly positioned bus stop infrastructure, bus stops positioned that close to the curb its impossible to pull up at the bus stop close to the curb because the bus stop pole, shelter or other street furniture will either remove the near side mirror or miss judge you position by an inch and your scrapping the front corner of the bus. 

Anyway enough about that and back on subject of the Tyne and Wear metro. Nexus only franchised it out because they new it was about to crumble. DB were basically given a spanner to try and tighten a screw, why is nobody shouting for nexus to take back control??? The only thing that should have happened was that they should have been made to sell it into private ownership. DB, First, Go-Ahead, Stagecoach or any of the other private transport company's would have made the system make a profit, anyone that says they couldn't is just saying the system will never be profitable and we as tax payers will constantly be paying to try and make something work that never will.

Quite amazing.
I have said something similar and backed it up with facts and figures in the QCS thread, yet get shot down in flames - with people justifying taxpayers funding a system as 'a benefit to society'.
How can it be acceptable for the bus industry to obtain several handouts, but not the Metro?

Using the 'benefit to society' logic, isn't it a benefit that the Metro has received all of this money?

Whatever justification there may be for one, surely the status quo needs to be maintained for the other?

Metro passengers benefit from the modernisation programme and passengers benefit via everything the bus operators receive...
Or is that not the case?


'Illegitimis non carborundum'

21 Feb 2015, 7:46 pm #1,085
At what point were Nexus intending to discover depreciation, I wonder?
JakeSavage
21 Feb 2015, 7:46 pm #1,085

At what point were Nexus intending to discover depreciation, I wonder?

Dan

Site Administrator

18,125
21 Feb 2015, 9:03 pm #1,086
Posted at 14:30 this afternoon...
A train has been withdrawn from service at Regent Centre. Due to this we have a gap in the service of up to 20 mins to trains running between South Gosforth and Airport / St James. Please leave extra time for your journey if you're travelling in the area.

Posted at 20:36 tonight...
The earlier delay between South Gosforth and Airport and The Coast has now cleared. This was due to a train being withdrawn from service.


It took six hours to overcome the delays? Wonder if this coincides with the frequency dropping from 12 to 15 at this time of night - enough trains to cover the PVR of this section of the line, now, perhaps?
Dan
21 Feb 2015, 9:03 pm #1,086

Posted at 14:30 this afternoon...
A train has been withdrawn from service at Regent Centre. Due to this we have a gap in the service of up to 20 mins to trains running between South Gosforth and Airport / St James. Please leave extra time for your journey if you're travelling in the area.

Posted at 20:36 tonight...
The earlier delay between South Gosforth and Airport and The Coast has now cleared. This was due to a train being withdrawn from service.


It took six hours to overcome the delays? Wonder if this coincides with the frequency dropping from 12 to 15 at this time of night - enough trains to cover the PVR of this section of the line, now, perhaps?

21 Feb 2015, 9:47 pm #1,087
Undoubtedly.

Whilst not perfect, it would at least be understandable if the failure was south of the blockade (e.g. no reserve trains stationed at pelaw, or such like). But that this happened on the section of line running right past the depot rather smacks more of no driver resource.

Which really should not have been the case because excess drivers should have been available today due to the planned section of route without service "freeing up" staff. 

Utter shambles.
JakeSavage
21 Feb 2015, 9:47 pm #1,087

Undoubtedly.

Whilst not perfect, it would at least be understandable if the failure was south of the blockade (e.g. no reserve trains stationed at pelaw, or such like). But that this happened on the section of line running right past the depot rather smacks more of no driver resource.

Which really should not have been the case because excess drivers should have been available today due to the planned section of route without service "freeing up" staff. 

Utter shambles.

Michael



19,175
22 Feb 2015, 11:23 am #1,088
Tyne and Wear Metro
1 hr ·
There are delays of up to 15 mins between Pelaw and South Shields and South Hylton, up to 15 mins between South Gosforth and St James, this is due to a train being withdrawn from service.

Ooo Friend, Bus Friend.
Michael
22 Feb 2015, 11:23 am #1,088

Tyne and Wear Metro
1 hr ·
There are delays of up to 15 mins between Pelaw and South Shields and South Hylton, up to 15 mins between South Gosforth and St James, this is due to a train being withdrawn from service.


Ooo Friend, Bus Friend.

Tom



6,138
22 Feb 2015, 10:07 pm #1,089
Noticed this post on Facebook - if you have no faith in the metro sign it!

https://you.38degrees.org.uk/petitions/v...-and-twita
Edited 22 Feb 2015, 10:08 pm by Tom.
Tom
22 Feb 2015, 10:07 pm #1,089

Noticed this post on Facebook - if you have no faith in the metro sign it!

https://you.38degrees.org.uk/petitions/v...-and-twita

Dan

Site Administrator

18,125
22 Feb 2015, 10:09 pm #1,090
(22 Feb 2015, 10:07 pm)Tom Noticed this post on Facebook - if you have no faith in the metro sign it!

https://you.38degrees.org.uk/petitions/v...-and-twita

I signed that about a year ago and have been getting irritating e-mails from 38 Degrees ever since. There was an update on it recently asking for one last push to get the 3,000 signatures.
Dan
22 Feb 2015, 10:09 pm #1,090

(22 Feb 2015, 10:07 pm)Tom Noticed this post on Facebook - if you have no faith in the metro sign it!

https://you.38degrees.org.uk/petitions/v...-and-twita

I signed that about a year ago and have been getting irritating e-mails from 38 Degrees ever since. There was an update on it recently asking for one last push to get the 3,000 signatures.

Tom



6,138
22 Feb 2015, 10:10 pm #1,091
(22 Feb 2015, 10:09 pm)Dan I signed that about a year ago and have been getting irritating e-mails from 38 Degrees ever since. There was an update[Image: arrow-10x10.png] on it recently asking for one last push to get the 3,000 signatures.

Oh no  Angry
Tom
22 Feb 2015, 10:10 pm #1,091

(22 Feb 2015, 10:09 pm)Dan I signed that about a year ago and have been getting irritating e-mails from 38 Degrees ever since. There was an update[Image: arrow-10x10.png] on it recently asking for one last push to get the 3,000 signatures.

Oh no  Angry

Dan

Site Administrator

18,125
22 Feb 2015, 10:12 pm #1,092
(22 Feb 2015, 10:10 pm)Tom Oh no  Angry

I'm sure you'll be able to opt out of e-mails if they start to send you them regularly, too. If the petition actually has an impact, I'm sure it'll be worth it, but I'm doubtful it will.
Dan
22 Feb 2015, 10:12 pm #1,092

(22 Feb 2015, 10:10 pm)Tom Oh no  Angry

I'm sure you'll be able to opt out of e-mails if they start to send you them regularly, too. If the petition actually has an impact, I'm sure it'll be worth it, but I'm doubtful it will.

Tom



6,138
22 Feb 2015, 10:13 pm #1,093
(22 Feb 2015, 10:12 pm)Dan I'm sure you'll be able to opt out of e-mails if they start to send you them regularly, too. If the petition actually has an impact, I'm sure it'll be worth it, but I'm doubtful it will.

Worth a try I suppose.
Tom
22 Feb 2015, 10:13 pm #1,093

(22 Feb 2015, 10:12 pm)Dan I'm sure you'll be able to opt out of e-mails if they start to send you them regularly, too. If the petition actually has an impact, I'm sure it'll be worth it, but I'm doubtful it will.

Worth a try I suppose.

22 Feb 2015, 10:15 pm #1,094
They'll get enough signatures in the end, thousands of people use the Metro and are surely disappointed about how disruptive it has become.

I'm a very rare user of it myself, and the over-crowdedness, the state of the trains, etc, would have put me off for life! But, I am a transport enthusiast, and I like these things regardless of their condition.

Doubtfully, as Dan says, will the petition be able to have much effect.
R852 PRG
22 Feb 2015, 10:15 pm #1,094

They'll get enough signatures in the end, thousands of people use the Metro and are surely disappointed about how disruptive it has become.

I'm a very rare user of it myself, and the over-crowdedness, the state of the trains, etc, would have put me off for life! But, I am a transport enthusiast, and I like these things regardless of their condition.

Doubtfully, as Dan says, will the petition be able to have much effect.

23 Feb 2015, 6:06 pm #1,095
(22 Feb 2015, 10:12 pm)Dan I'm sure you'll be able to opt out of e-mails if they start to send you them regularly, too. If the petition actually has an impact, I'm sure it'll be worth it, but I'm doubtful it will.

When I signed one of their petitions, it was just 'NHS this, NHS that' until I sent them "Please stop sending emails to me, Thanks", they sent an auto response, I sent "STOP SENDING EMAILS TO ME! IM GETTING SICK OF THEM", then the next day someone responded apologising and they stopped the emails.

#TommysTopTips #HowToStop38DegreesFromSendingStupidEmails
omnicity4659
23 Feb 2015, 6:06 pm #1,095

(22 Feb 2015, 10:12 pm)Dan I'm sure you'll be able to opt out of e-mails if they start to send you them regularly, too. If the petition actually has an impact, I'm sure it'll be worth it, but I'm doubtful it will.

When I signed one of their petitions, it was just 'NHS this, NHS that' until I sent them "Please stop sending emails to me, Thanks", they sent an auto response, I sent "STOP SENDING EMAILS TO ME! IM GETTING SICK OF THEM", then the next day someone responded apologising and they stopped the emails.

#TommysTopTips #HowToStop38DegreesFromSendingStupidEmails

Tom



6,138
24 Feb 2015, 5:54 pm #1,096
Pathetic today like!

06:30 - Trains towards Park Lane and South Hylton are currently delayed due to the overrun of Network Rail engineering works. Passengers travelling between Pelaw and South Hylton (in both directions) should expect delay to their journey. Tickets are being accepted on Go North East bus services X36 and 29 from Heworth to Sunderland.

11:30 - There are delays of up to 30 mins to trains running between South Shields and St James due to obstruction on the line. Please leave extra time for your journey.

17:45 - Walkergate is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. Go North East are accepting Metro tickets on bus services 1 between Chillingham Road and Wallsend. We're sorry for any inconvenience.
Tom
24 Feb 2015, 5:54 pm #1,096

Pathetic today like!

06:30 - Trains towards Park Lane and South Hylton are currently delayed due to the overrun of Network Rail engineering works. Passengers travelling between Pelaw and South Hylton (in both directions) should expect delay to their journey. Tickets are being accepted on Go North East bus services X36 and 29 from Heworth to Sunderland.

11:30 - There are delays of up to 30 mins to trains running between South Shields and St James due to obstruction on the line. Please leave extra time for your journey.

17:45 - Walkergate is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. Go North East are accepting Metro tickets on bus services 1 between Chillingham Road and Wallsend. We're sorry for any inconvenience.

24 Feb 2015, 8:20 pm #1,097
(24 Feb 2015, 5:54 pm)Tom Pathetic today like!

06:30 - Trains towards Park Lane and South Hylton are currently delayed due to the overrun of Network Rail engineering works. Passengers travelling between Pelaw and South Hylton (in both directions) should expect delay to their journey. Tickets are being accepted on Go North East bus services X36 and 29 from Heworth to Sunderland.

11:30 - There are delays of up to 30 mins to trains running between South Shields and St James due to obstruction on the line. Please leave extra time for your journey.

17:45 - Walkergate is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. Go North East are accepting Metro tickets on bus services 1 between Chillingham Road and Wallsend. We're sorry for any inconvenience.
In all fairness the first one was completely out of their control so there's nothing they could have done since it was caused by engineering work done by a separate entity.

Same sort of goes for the second, while I was one of those affected by the delays I can understand that they can't prevent objects obstructing the line. However the speed of the response was somewhat disappointing and should have been better. 

I can't really say anything on the third but my gut tells me they could have done something about that so of those three there's only one I can see them being completely accountable for
Edited 24 Feb 2015, 8:21 pm by Busman69.
Busman69
24 Feb 2015, 8:20 pm #1,097

(24 Feb 2015, 5:54 pm)Tom Pathetic today like!

06:30 - Trains towards Park Lane and South Hylton are currently delayed due to the overrun of Network Rail engineering works. Passengers travelling between Pelaw and South Hylton (in both directions) should expect delay to their journey. Tickets are being accepted on Go North East bus services X36 and 29 from Heworth to Sunderland.

11:30 - There are delays of up to 30 mins to trains running between South Shields and St James due to obstruction on the line. Please leave extra time for your journey.

17:45 - Walkergate is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. Go North East are accepting Metro tickets on bus services 1 between Chillingham Road and Wallsend. We're sorry for any inconvenience.
In all fairness the first one was completely out of their control so there's nothing they could have done since it was caused by engineering work done by a separate entity.

Same sort of goes for the second, while I was one of those affected by the delays I can understand that they can't prevent objects obstructing the line. However the speed of the response was somewhat disappointing and should have been better. 

I can't really say anything on the third but my gut tells me they could have done something about that so of those three there's only one I can see them being completely accountable for

Andreos1



14,240
24 Feb 2015, 8:32 pm #1,098
(24 Feb 2015, 8:20 pm)Busman69 In all fairness the first one was completely out of their control so there's nothing they could have done since it was caused by engineering work done by a separate entity.

Same sort of goes for the second, while I was one of those affected by the delays I can understand that they can't prevent objects obstructing the line. However the speed of the response was somewhat disappointing and should have been better. 

I can't really say anything on the third but my gut tells me they could have done something about that so of those three there's only one I can see them being completely accountable for
Apparently it was lights on the platform being out - H&S issues I imagine.
No idea what caused the outage, whether it was a Nexus issue or part of the wider area had been affected.

'Illegitimis non carborundum'
Andreos1
24 Feb 2015, 8:32 pm #1,098

(24 Feb 2015, 8:20 pm)Busman69 In all fairness the first one was completely out of their control so there's nothing they could have done since it was caused by engineering work done by a separate entity.

Same sort of goes for the second, while I was one of those affected by the delays I can understand that they can't prevent objects obstructing the line. However the speed of the response was somewhat disappointing and should have been better. 

I can't really say anything on the third but my gut tells me they could have done something about that so of those three there's only one I can see them being completely accountable for
Apparently it was lights on the platform being out - H&S issues I imagine.
No idea what caused the outage, whether it was a Nexus issue or part of the wider area had been affected.


'Illegitimis non carborundum'

roar



82
24 Feb 2015, 11:05 pm #1,099
(24 Feb 2015, 5:54 pm)Tom Pathetic today like!

06:30 - Trains towards Park Lane and South Hylton are currently delayed due to the overrun of Network Rail engineering works. Passengers travelling between Pelaw and South Hylton (in both directions) should expect delay to their journey. Tickets are being accepted on Go North East bus services X36 and 29 from Heworth to Sunderland.


17:45 - Walkergate is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. Go North East are accepting Metro tickets on bus services 1 between Chillingham Road and Wallsend. We're sorry for any inconvenience.

Who is responsible for giving the information out here. Service 29 from Heworth to Sunderland????????

Go North East service 1 from Chillingham Road to Wallsend????? Its Stagecoach service 1 that operates along Chillingham Road and it dosn't go to Wallsend. 
roar
24 Feb 2015, 11:05 pm #1,099

(24 Feb 2015, 5:54 pm)Tom Pathetic today like!

06:30 - Trains towards Park Lane and South Hylton are currently delayed due to the overrun of Network Rail engineering works. Passengers travelling between Pelaw and South Hylton (in both directions) should expect delay to their journey. Tickets are being accepted on Go North East bus services X36 and 29 from Heworth to Sunderland.


17:45 - Walkergate is closed and trains will not be stopping at this station until further notice. This is due to a problem with the power supply. Go North East are accepting Metro tickets on bus services 1 between Chillingham Road and Wallsend. We're sorry for any inconvenience.

Who is responsible for giving the information out here. Service 29 from Heworth to Sunderland????????

Go North East service 1 from Chillingham Road to Wallsend????? Its Stagecoach service 1 that operates along Chillingham Road and it dosn't go to Wallsend. 

roar



82
25 Feb 2015, 12:24 am #1,100
Just viewed this youtube video on another forum. Some stupid but very lucky people.

Forcing the doors open.
roar
25 Feb 2015, 12:24 am #1,100

Just viewed this youtube video on another forum. Some stupid but very lucky people.

Forcing the doors open.

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