Customer Service thread
Customer Service thread
(01 May 2014, 6:13 pm)Dan Speaking of Arriva Customer Services, I'm still waiting for my reply from them with the complaint I made last Saturday. Quick enough to respond to a question about a bus fare, but it comes to a complaint and you're lucky to get a response.
Granted, it's only been four working days and they say they aim to reply within ten working days if it's a complaint... But y'know.
(01 May 2014, 6:13 pm)Dan Speaking of Arriva Customer Services, I'm still waiting for my reply from them with the complaint I made last Saturday. Quick enough to respond to a question about a bus fare, but it comes to a complaint and you're lucky to get a response.
Granted, it's only been four working days and they say they aim to reply within ten working days if it's a complaint... But y'know.