Customer Service thread
Customer Service thread
(14 Jul 2014, 9:01 am)cbma06 GNE quote "You are responsible for making sure you allow plenty of time to get to your destination or to places where you are picking up connections to continue your journey"
I don't know if its just me but I don't see anything rude about that post. Its up to the passenger to make sure that their get to their destination in plenty of time (work etc...) if their cant get to their destination in time even though the bus service is late (even if its the first bus of the day) then their should make over arrangements.
All bus connections are not guaranteed.
I remember years ago that the first 537 from Sunderland used to always arrive late as the driver did a shuttle between Deptford and interchange and back to Deptford first, as when the driver heads back to Deptford the 537 should of left Sunderland Interchange, the depot used to have the bus up and ready for the driver to go straight out, the 537 used to be 10 minutes late but always made up the time during the journey.
Roll on QCS.
(14 Jul 2014, 9:01 am)cbma06 GNE quote "You are responsible for making sure you allow plenty of time to get to your destination or to places where you are picking up connections to continue your journey"
I don't know if its just me but I don't see anything rude about that post. Its up to the passenger to make sure that their get to their destination in plenty of time (work etc...) if their cant get to their destination in time even though the bus service is late (even if its the first bus of the day) then their should make over arrangements.
All bus connections are not guaranteed.
I remember years ago that the first 537 from Sunderland used to always arrive late as the driver did a shuttle between Deptford and interchange and back to Deptford first, as when the driver heads back to Deptford the 537 should of left Sunderland Interchange, the depot used to have the bus up and ready for the driver to go straight out, the 537 used to be 10 minutes late but always made up the time during the journey.
Roll on QCS.
