Customer Service thread

North East Buses Local Bus Scene Operations, Management & Infrastructure Customer Service thread

Customer Service thread

Customer Service thread

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Andreos1

14,202

12 Nov 2014, 9:38 pm #128

(12 Nov 2014, 9:28 pm)mb134 Think if I remember correctly, Windows Phone and BlackBerry users may be able to access ANE's live map information on their website:
http://www.arrivabus.co.uk/journeyplanne...pl=livemap&
Obviously this isn't ideal, but I guess it's better than nothing?

On a slightly different but still related (I hope) note, do operators monitor individual vehicles and drivers to sre if any in particular vehicle or driver is permanently running late?

On the first point - aye, it is possible to see things like that, but you can't do the 'full experience' and save money when buying bus tickets.
Obviously those who don't have a smart phone, will be excluded totally!

On the second point - there may be someone who drives and can explain the current position.
Big brother, is getting bigger though!
Drivers can't get up to the comedy japes like Stan did on, On the Buses these days Wink

Wink

'Illegitimis non carborundum'

Andreos1

12 Nov 2014, 9:38 pm #128

(12 Nov 2014, 9:28 pm)mb134 Think if I remember correctly, Windows Phone and BlackBerry users may be able to access ANE's live map information on their website:
http://www.arrivabus.co.uk/journeyplanne...pl=livemap&
Obviously this isn't ideal, but I guess it's better than nothing?

On a slightly different but still related (I hope) note, do operators monitor individual vehicles and drivers to sre if any in particular vehicle or driver is permanently running late?

On the first point - aye, it is possible to see things like that, but you can't do the 'full experience' and save money when buying bus tickets.
Obviously those who don't have a smart phone, will be excluded totally!

On the second point - there may be someone who drives and can explain the current position.
Big brother, is getting bigger though!
Drivers can't get up to the comedy japes like Stan did on, On the Buses these days Wink

Wink

'Illegitimis non carborundum'

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Messages In This Thread

Customer Service thread - by Adrian - 16 Apr 2014, 8:15 pm

RE: Customer Service thread - by tyresmoke - 16 Apr 2014, 8:39 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 8:47 pm

RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:06 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:10 pm

RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:14 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:15 pm

RE: Customer Service thread - by Adrian - 18 Apr 2014, 9:22 pm

RE: Customer Service thread - by R852 PRG - 18 Apr 2014, 9:27 pm

RE: Customer Service thread - by Roland Pratt - 19 Apr 2014, 1:49 pm

RE: Customer Service thread - by R852 PRG - 19 Apr 2014, 5:29 pm

RE: Customer Service thread - by Davey Bowyer - 18 Apr 2014, 9:54 pm

RE: Customer Service thread - by Adrian - 01 May 2014, 6:05 pm

RE: Customer Service thread - by Dan - 01 May 2014, 6:13 pm

RE: Customer Service thread - by Adrian - 01 May 2014, 6:37 pm

RE: Customer Service thread - by Dan - 15 May 2014, 10:35 am

RE: Customer Service thread - by Andreos1 - 01 May 2014, 9:33 pm

Re: RE: Customer Service thread - by Adrian - 15 May 2014, 2:38 pm

RE: Customer Service thread - by robisdave15 - 15 May 2014, 6:13 pm

RE: Customer Service thread - by R852 PRG - 15 May 2014, 6:15 pm

RE: Customer Service thread - by R852 PRG - 15 May 2014, 6:32 pm

RE: Customer Service thread - by Adrian - 15 May 2014, 7:17 pm

RE: Customer Service thread - by R852 PRG - 23 May 2014, 10:51 am

RE: Customer Service thread - by northern156 - 10 Jun 2014, 11:01 am

RE: Customer Service thread - by RM2186 - 10 Jun 2014, 1:32 pm

RE: Customer Service thread - by northern156 - 10 Jun 2014, 1:48 pm

RE: Customer Service thread - by RM2186 - 11 Jun 2014, 1:59 pm

RE: Customer Service thread - by northern156 - 10 Jun 2014, 2:05 pm

RE: Customer Service thread - by R852 PRG - 10 Jun 2014, 3:05 pm

RE: Customer Service thread - by Adrian - 10 Jun 2014, 3:24 pm

RE: Customer Service thread - by Jimmi - 10 Jun 2014, 4:31 pm

RE: Customer Service thread - by BJ10VUS - 10 Jun 2014, 9:27 pm

RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 3:39 pm

RE: Customer Service thread - by Adrian - 11 Jun 2014, 6:12 pm

RE: Customer Service thread - by R852 PRG - 11 Jun 2014, 6:28 pm

RE: Customer Service thread - by BJ10VUS - 25 Jul 2014, 6:30 pm

RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:13 pm

RE: Customer Service thread - by Michael - 13 Jul 2014, 9:19 pm

RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:24 pm

RE: Customer Service thread - by Tom - 13 Jul 2014, 9:27 pm

RE: Customer Service thread - by Adrian - 13 Jul 2014, 9:29 pm

RE: Customer Service thread - by mb134 - 13 Jul 2014, 9:20 pm

RE: Customer Service thread - by Dan - 13 Jul 2014, 9:22 pm

RE: Customer Service thread - by idiot - 14 Jul 2014, 8:18 am

RE: Customer Service thread - by cbma06 - 14 Jul 2014, 9:01 am

RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 9:44 am

RE: Customer Service thread - by Dan - 14 Jul 2014, 9:47 am

RE: Customer Service thread - by MurdnunoC - 14 Jul 2014, 9:57 am

Re: RE: Customer Service thread - by Dan - 14 Jul 2014, 10:08 am

RE: Customer Service thread - by tyresmoke - 14 Jul 2014, 10:25 am

RE: Customer Service thread - by Dan - 14 Jul 2014, 10:57 am

RE: Customer Service thread - by Adrian - 25 Jul 2014, 2:23 pm

RE: Customer Service thread - by Roland Pratt - 25 Jul 2014, 2:37 pm

RE: Customer Service thread - by Adrian - 25 Jul 2014, 3:02 pm

RE: Customer Service thread - by Tom - 25 Jul 2014, 3:02 pm

RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 3:19 pm

RE: Customer Service thread - by VolvoMarkII - 25 Jul 2014, 5:26 pm

RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 6:45 pm

RE: Customer Service thread - by mb134 - 25 Jul 2014, 8:14 pm

RE: Customer Service thread - by Adrian - 25 Jul 2014, 9:49 pm

RE: Customer Service thread - by mb134 - 25 Jul 2014, 9:56 pm

RE: Customer Service thread - by Adrian - 25 Jul 2014, 9:48 pm

RE: Customer Service thread - by R852 PRG - 25 Jul 2014, 11:21 pm

RE: Customer Service thread - by Tom - 26 Jul 2014, 7:23 am

RE: Customer Service thread - by mb134 - 26 Jul 2014, 7:44 am

RE: Customer Service thread - by tyresmoke - 26 Jul 2014, 7:53 am

RE: Customer Service thread - by Dan - 26 Jul 2014, 8:02 am

RE: Customer Service thread - by L469 YVK - 01 Aug 2014, 4:33 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:40 pm

RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 8:35 am

RE: Customer Service thread - by Dan - 26 Jul 2014, 8:39 am

RE: Customer Service thread - by palatine3833 - 26 Jul 2014, 8:33 am

RE: Customer Service thread - by Adrian - 26 Jul 2014, 9:13 am

RE: Customer Service thread - by Dan - 01 Aug 2014, 11:33 am

RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 12:24 pm

RE: Customer Service thread - by Dan - 01 Aug 2014, 12:26 pm

RE: Customer Service thread - by MurdnunoC - 01 Aug 2014, 2:39 pm

RE: Customer Service thread - by Dan - 01 Aug 2014, 2:50 pm

RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 3:23 pm

RE: Customer Service thread - by Andreos1 - 01 Aug 2014, 4:44 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:52 pm

RE: Customer Service thread - by Andreos1 - 02 Aug 2014, 9:14 am

RE: Customer Service thread - by Drifter60 - 01 Aug 2014, 2:08 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 1:42 pm

RE: Customer Service thread - by R852 PRG - 01 Aug 2014, 2:05 pm

Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 2:09 pm

Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:26 pm

RE: Customer Service thread - by S813 FVK - 01 Aug 2014, 3:32 pm

Re: RE: Customer Service thread - by Dan - 01 Aug 2014, 3:47 pm

RE: Customer Service thread - by Adrian - 01 Aug 2014, 4:29 pm

RE: Customer Service thread - by citaro5284 - 01 Aug 2014, 5:41 pm

RE: Customer Service thread - by Tom - 02 Aug 2014, 5:21 pm

Customer Service thread - by R852 PRG - 02 Aug 2014, 6:03 pm

RE: Customer Service thread - by Tom - 02 Aug 2014, 6:05 pm

RE: Customer Service thread - by BJ10VUS - 02 Aug 2014, 8:03 pm

RE: Customer Service thread - by Dan - 02 Aug 2014, 8:05 pm

RE: Customer Service thread - by Jimmi - 02 Aug 2014, 8:10 pm

RE: Customer Service thread - by tyresmoke - 02 Aug 2014, 8:14 pm

RE: Customer Service thread - by Roland Pratt - 03 Aug 2014, 8:36 am

RE: Customer Service thread - by Tom - 07 Sep 2014, 8:15 pm

RE: Customer Service thread - by L469 YVK - 07 Sep 2014, 9:11 pm

RE: Customer Service thread - by Adrian - 07 Sep 2014, 9:18 pm

RE: Customer Service thread - by S813 FVK - 07 Sep 2014, 9:22 pm

RE: Customer Service thread - by Andreos1 - 09 Sep 2014, 10:26 am

Re: RE: Customer Service thread - by Dan - 09 Sep 2014, 10:39 am

RE: Customer Service thread - by gtom - 09 Sep 2014, 7:54 pm

Re: RE: Customer Service thread - by Adrian - 09 Sep 2014, 8:08 pm

RE: Customer Service thread - by gtom - 09 Sep 2014, 10:40 pm

RE: Customer Service thread - by Adrian - 23 Sep 2014, 5:21 pm

RE: Customer Service thread - by Dan - 07 Oct 2014, 4:08 pm

RE: Customer Service thread - by Michael - 07 Oct 2014, 6:27 pm

RE: Customer Service thread - by Adrian - 07 Oct 2014, 7:22 pm

RE: Customer Service thread - by Dan - 07 Oct 2014, 7:25 pm

RE: Customer Service thread - by Adrian - 07 Oct 2014, 7:30 pm

Customer Service thread - by R852 PRG - 07 Oct 2014, 6:13 pm

RE: Customer Service thread - by Dan - 07 Oct 2014, 6:22 pm

RE: Customer Service thread - by Andreos1 - 13 Oct 2014, 5:16 pm

RE: Customer Service thread - by Andreos1 - 07 Nov 2014, 10:34 pm

RE: Customer Service thread - by Dan - 09 Nov 2014, 6:00 pm

RE: Customer Service thread - by Adrian - 09 Nov 2014, 7:47 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 6:45 pm

RE: Customer Service thread - by Adrian - 12 Nov 2014, 8:17 pm

RE: Customer Service thread - by Dan - 12 Nov 2014, 8:47 pm

RE: Customer Service thread - by Adrian - 12 Nov 2014, 8:59 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 9:13 pm

RE: Customer Service thread - by mb134 - 12 Nov 2014, 9:28 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 9:38 pm

RE: Customer Service thread - by mb134 - 12 Nov 2014, 9:50 pm

RE: Customer Service thread - by Dan - 17 Nov 2014, 2:42 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:17 pm

RE: Customer Service thread - by mb134 - 12 Nov 2014, 10:29 pm

RE: Customer Service thread - by Andreos1 - 12 Nov 2014, 10:41 pm

RE: Customer Service thread - by Adrian - 13 Nov 2014, 5:50 pm

RE: Customer Service thread - by Dan - 13 Nov 2014, 6:09 pm

RE: Customer Service thread - by Adrian - 13 Nov 2014, 6:14 pm

RE: Customer Service thread - by citaro5284 - 15 Nov 2014, 8:41 am

RE: Customer Service thread - by eezypeazy - 15 Nov 2014, 9:24 am

Re: RE: Customer Service thread - by Adrian - 15 Nov 2014, 9:29 am

RE: Customer Service thread - by Andreos1 - 29 Nov 2014, 5:32 pm

RE: Customer Service thread - by Dan - 01 Dec 2014, 5:35 pm

RE: Customer Service thread - by Adrian - 08 Dec 2014, 8:48 pm

RE: Customer Service thread - by Dan - 08 Dec 2014, 8:51 pm

RE: Customer Service thread - by mb134 - 08 Dec 2014, 9:15 pm

RE: Customer Service thread - by cbma06 - 12 Dec 2014, 6:59 pm

RE: Customer Service thread - by cbma06 - 12 Dec 2014, 7:08 pm

RE: Customer Service thread - by Jimmi - 12 Dec 2014, 8:50 pm

RE: Customer Service thread - by Tom - 12 Dec 2014, 8:51 pm

RE: Customer Service thread - by Adrian - 12 Dec 2014, 11:10 pm

RE: Customer Service thread - by Jimmi - 12 Dec 2014, 9:09 pm

RE: Customer Service thread - by Andreos1 - 13 Dec 2014, 9:15 am

RE: Customer Service thread - by mb134 - 30 Dec 2014, 3:51 pm

RE: Customer Service thread - by Dan - 30 Dec 2014, 3:57 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:05 pm

RE: Customer Service thread - by Adrian - 30 Dec 2014, 4:28 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 4:39 pm

RE: Customer Service thread - by tyresmoke - 30 Dec 2014, 9:56 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 10:07 pm

RE: Customer Service thread - by tyresmoke - 31 Dec 2014, 7:35 am

RE: Customer Service thread - by mb134 - 31 Dec 2014, 9:39 am

RE: Customer Service thread - by Adrian - 30 Dec 2014, 4:31 pm

RE: Customer Service thread - by Andreos1 - 30 Dec 2014, 9:19 pm

RE: Customer Service thread - by mb134 - 30 Dec 2014, 9:24 pm

RE: Customer Service thread - by Adrian - 30 Dec 2014, 10:02 pm

Customer Service thread - by R852 PRG - 22 Feb 2015, 3:33 pm

RE: Customer Service thread - by Dan - 22 Feb 2015, 3:35 pm

Customer Service thread - by R852 PRG - 22 Feb 2015, 3:37 pm

RE: Customer Service thread - by Dan - 22 Feb 2015, 3:39 pm

RE: Customer Service thread - by R852 PRG - 20 Mar 2015, 6:09 pm

RE: Customer Service thread - by Michael - 31 Mar 2015, 8:41 pm

RE: Customer Service thread - by Andreos1 - 26 May 2015, 12:38 pm

Customer Service thread - by Adrian - 28 May 2015, 9:48 pm

RE: Customer Service thread - by Malarkey - 28 May 2015, 9:54 pm

RE: Customer Service thread - by S813 FVK - 28 May 2015, 10:15 pm

RE: Customer Service thread - by Davie - 28 May 2015, 10:30 pm

RE: Customer Service thread - by Jimmi - 02 Jun 2015, 8:34 pm

RE: Customer Service thread - by Andreos1 - 02 Jun 2015, 8:37 pm

RE: Customer Service thread - by Dan - 03 Jun 2015, 9:25 am

Customer Service thread - by Jimmi - 16 Jun 2015, 11:08 am

RE: Customer Service thread - by Adrian - 19 Jun 2015, 6:24 pm

RE: Customer Service thread - by Jimmi - 19 Jun 2015, 6:43 pm

Customer Service thread - by Adrian - 31 Jul 2015, 4:41 pm

RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 6:51 pm

RE: Customer Service thread - by citaro5284 - 11 Aug 2015, 6:53 pm

RE: Customer Service thread - by S813 FVK - 11 Aug 2015, 6:54 pm

RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 6:59 pm

RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 6:57 pm

RE: Customer Service thread - by Adrian - 11 Aug 2015, 7:00 pm

RE: Customer Service thread - by BusLoverMum - 11 Aug 2015, 7:14 pm

RE: Customer Service thread - by Adrian - 11 Aug 2015, 7:17 pm

RE: Customer Service thread - by omnicity4659 - 13 Aug 2015, 1:09 pm

RE: Customer Service thread - by Adrian - 07 Sep 2015, 6:10 pm

RE: Customer Service thread - by Andreos1 - 07 Sep 2015, 7:55 pm

RE: Customer Service thread - by R852 PRG - 07 Sep 2015, 8:01 pm

RE: Customer Service thread - by northern156 - 07 Sep 2015, 9:04 pm

RE: Customer Service thread - by citaro5284 - 08 Sep 2015, 4:06 pm

RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 3:32 pm

RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 3:56 pm

RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:01 pm

RE: Customer Service thread - by BusLoverMum - 26 Nov 2015, 4:09 pm

RE: Customer Service thread - by omnicity4659 - 26 Nov 2015, 4:30 pm

RE: Customer Service thread - by Tom - 23 Dec 2016, 5:49 pm

RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 7:27 pm

RE: Customer Service thread - by Tom - 23 Dec 2016, 8:34 pm

RE: Customer Service thread - by Andreos1 - 23 Dec 2016, 11:16 pm

RE: Customer Service thread - by Ambassador - 23 Dec 2016, 10:23 pm

RE: Customer Service thread - by Adrian - 24 Dec 2016, 11:23 am

RE: Customer Service thread - by Michael - 23 Dec 2016, 10:27 pm

RE: Customer Service thread - by Dan - 09 Apr 2017, 7:09 am

RE: Customer Service thread - by Andreos1 - 09 Apr 2017, 8:15 am

RE: Customer Service thread - by markydh - 09 Apr 2017, 12:19 pm

RE: Customer Service thread - by Adrian - 09 Apr 2017, 12:25 pm

RE: Customer Service thread - by James101 - 09 Apr 2017, 6:14 pm

RE: Customer Service thread - by Adrian - 09 Apr 2017, 7:52 pm

RE: Customer Service thread - by James101 - 09 Apr 2017, 7:56 pm

RE: Customer Service thread - by Adrian - 09 Apr 2017, 7:58 pm

RE: Customer Service thread - by Ambassador - 09 Apr 2017, 11:17 pm

RE: Customer Service thread - by LeeCalder - 10 Apr 2017, 6:19 am

RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 8:55 am

RE: Customer Service thread - by Adrian - 10 Apr 2017, 9:32 am

RE: Customer Service thread - by Andreos1 - 10 Apr 2017, 9:40 am

RE: Customer Service thread - by markydh - 10 Apr 2017, 10:42 am

RE: Customer Service thread - by Andreos1 - 07 Dec 2017, 6:50 pm

RE: Customer Service thread - by Andreos1 - 28 Mar 2018, 5:45 pm

RE: Customer Service thread - by Chris 1 - 29 Mar 2018, 11:16 am

RE: Customer Service thread - by Andreos1 - 30 Mar 2018, 9:32 am

RE: Customer Service thread - by James101 - 30 Mar 2018, 9:39 pm

RE: Customer Service thread - by Andreos1 - 31 Mar 2018, 1:17 pm

RE: Customer Service thread - by Chris 1 - 04 Apr 2018, 12:16 pm

RE: Customer Service thread - by Andreos1 - 04 Apr 2018, 12:54 pm

RE: Customer Service thread - by Andreos1 - 12 Jul 2019, 5:36 pm

RE: Customer Service thread - by James101 - 24 Jul 2019, 9:30 pm

RE: Customer Service thread - by deanmachine - 24 Jul 2019, 10:41 pm

RE: Customer Service thread - by James101 - 24 Jul 2019, 11:02 pm

RE: Customer Service thread - by Adrian - 25 Jul 2019, 8:00 pm

RE: Customer Service thread - by Adrian - 16 Aug 2019, 6:46 pm

RE: Customer Service thread - by Andreos1 - 16 Aug 2019, 9:16 pm

RE: Customer Service thread - by Adrian - 24 Aug 2019, 8:59 pm

RE: Customer Service thread - by Tyne_Traveller - 25 Aug 2019, 8:38 am

RE: Customer Service thread - by Adrian - 25 Aug 2019, 3:26 pm

RE: Customer Service thread - by tyresmoke - 26 Aug 2019, 11:04 am

RE: Customer Service thread - by Andreos1 - 26 Aug 2019, 3:03 pm

RE: Customer Service thread - by Andreos1 - 23 Jun 2020, 8:05 pm

RE: Customer Service thread - by deanmachine - 30 Jul 2020, 7:05 pm

RE: Customer Service thread - by Andreos1 - 30 Jul 2020, 8:22 pm

RE: Customer Service thread - by tyresmoke - 30 Jul 2020, 7:38 pm

RE: Customer Service thread - by deanmachine - 30 Jul 2020, 8:17 pm

RE: Customer Service thread - by Rob44 - 31 Jul 2020, 10:40 am

RE: Customer Service thread - by Adrian - 14 Aug 2021, 1:22 pm

RE: Customer Service thread - by Adrian - 30 Mar 2022, 12:16 pm

RE: Customer Service thread - by streetdeckfan - 30 Mar 2022, 4:39 pm

RE: Complaint Stories - by Adrian - 18 Apr 2014, 8:23 pm