North East Buses

A new website format appears to have gone live...
https://www.gonortheast.co.uk/

Same format as that used by East Yorkshire

(16 Apr 2020, 11:03 am)S813 FVK wrote [ -> ]A new website format appears to have gone live...
https://www.gonortheast.co.uk/

Same format as that used by East Yorkshire

I shall repress my overall feelings until I've had a play around (so far, I hate it)

I mean, it's great that you can track the buses live on the website now (and even see the fleet number!), but where are the printable timetables and where is the fare finder?

(16 Apr 2020, 11:27 am)streetdeckfan wrote [ -> ]I shall repress my overall feelings until I've had a play around (so far, I hate it)

I mean, it's great that you can track the buses live on the website now (and even see the fleet number!), but where are the printable timetables and where is the fare finder?

I just cannot believe that you hate it mind.....my gaster is flabbered

Can you not download the timetables anymore?, where’s the local maps gone


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(16 Apr 2020, 11:27 am)streetdeckfan wrote [ -> ]I shall repress my overall feelings until I've had a play around (so far, I hate it)

Shock horror

(16 Apr 2020, 11:30 am)citaro5284 wrote [ -> ]I just cannot believe that you hate it mind.....my gaster is flabbered

I mean, I hate it less than Arriva's website!
At least they show all their services in one place!

• I don't like how the X services are at the top of the list instead of the bottom
  
• The timetable view for each service is so confusing! It's just a table of numbers.
  
• No printable timetables (and don't even say you can just print the timetable view, I tried and it's awful)
  
• There's nowhere to just type in a service. You have to find it in the list, or search by location. So if I want to find the timetable for the Q3, I have to either type in a stop it serves, or click Timetables and maps and scroll all the way to the bottom. If I use the search button at the top there's no results
  
• No fare finder
  

Also, I just don't like the general aesthetic, the GNE logo is far too small for my liking, they got rid of the service logos on the list and there's no link in the menu for timetables, you have to go back to the homepage and scroll down

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The timetable online format is practically the same as the arriva site, but at least on the arriva site you still have the option to download as pdf or view as online the same as GNE


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They've finally added the Asda, Sainsbury, Tesco, NHS shuttle services on the site.


93/94 is still down as Loop

Missing the AD122/X122 services (although they aren't running, surprised they've removed them)

(16 Apr 2020, 11:47 am)Michael wrote [ -> ]They've finally added the Asda, Sainsbury, Tesco, NHS shuttle services on the site.

And the 86 from Bishop to Toft Hill, maybe Customer Services will actually know the service exists now!

How do you track buses on the website ?

(16 Apr 2020, 12:09 pm)Coppercap40 wrote [ -> ]How do you track buses on the website ?

https://www.gonortheast.co.uk/services

Select a service from the service list and a live map should appear with the buses marked on it above the main timetable.

You can’t even view or just browse the X6/X7/X20 timetables as these services are not running today.


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Thank you S813 FVK, your help is appreciated

Quite a messy format, things everywhere - reminds me of the Ryanair website... but it appears to be better for journey planning.

The lack of timetable PDF export is an immediate gripe.

(16 Apr 2020, 11:41 am)streetdeckfan wrote [ -> ]I mean, I hate it less than Arriva's website!
At least they show all their services in one place!

• I don't like how the X services are at the top of the list instead of the bottom
  
• The timetable view for each service is so confusing! It's just a table of numbers.
  
• No printable timetables (and don't even say you can just print the timetable view, I tried and it's awful)
  
• There's nowhere to just type in a service. You have to find it in the list, or search by location. So if I want to find the timetable for the Q3, I have to either type in a stop it serves, or click Timetables and maps and scroll all the way to the bottom. If I use the search button at the top there's no results
  
• No fare finder
  

Also, I just don't like the general aesthetic, the GNE logo is far too small for my liking, they got rid of the service logos on the list and there's no link in the menu for timetables, you have to go back to the homepage and scroll down

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Timetable format looks just like any other timetable I've ever seen, not sure what the issue is there? By definition a timetable is a table with numbers in it. 

I'd agree though that the X-services being at the top is strange, as is including all of the scholars services. Personally think scholars timetables should be available only to those that need to use them. 

Overall it seems better optimised for mobile than desktop, which is a tad weird given they have an app for that purpose.

(16 Apr 2020, 3:41 pm)mb134 wrote [ -> ]Timetable format looks just like any other timetable I've ever seen, not sure what the issue is there? By definition a timetable is a table with numbers in it. 

I'd agree though that the X-services being at the top is strange, as is including all of the scholars services. Personally think scholars timetables should be available only to those that need to use them. 

Overall it seems better optimised for mobile than desktop, which is a tad weird given they have an app for that purpose.

My issue with the timetable is that there's too much at once. On the X21 It could easily say 'and hourly until' rather than list 7:10 8:10 9:10 etc.
Basically, it should just be the printed timetable!

I also don't like the fact it doesn't highlight the major stops when you view all, they could be made bold so they stand out more so you can quickly find the stop you're looking for

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(16 Apr 2020, 3:56 pm)streetdeckfan wrote [ -> ]My issue with the timetable is that there's too much at once. On the X21 It could easily say 'and hourly until' rather than list 7:10 8:10 9:10 etc.
Basically, it should just be the printed timetable!

I also don't like the fact it doesn't highlight the major stops when you view all, they could be made bold so they stand out more so you can quickly find the stop you're looking for

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I can imagine it's like that as it's outputted from a database which doesn't hold that information that's all and it get's complicated once you start doing stuff like that if you want to get it working on both mobiles and desktops.

I'm surprised they don't have a download to PDF though as it's not the hardest thing to do if you already have a table.

The site looks 100x better though imo and isn't something from 10 year ago anymore but it would look better without the links underlined - but that's just nitpicking.

(16 Apr 2020, 6:24 pm)Storx wrote [ -> ]I can imagine it's like that as it's outputted from a database which doesn't hold that information that's all and it get's complicated once you start doing stuff like that if you want to get it working on both mobiles and desktops.

I'm surprised they don't have a download to PDF though as it's not the hardest thing to do if you already have a table.

The site looks 100x better though imo and isn't something from 10 year ago anymore but it would look better without the links underlined - but that's just nitpicking.

Arriva manages it with their timetable, although I'd imagine they've got a few more important things to worry about at the minute!

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It’s the same website design and format used all over the place, Transdev, Nottingham, many others

Transdev dropped PDFs and later brought them back when they introduced theirs

I imagine the X services at the top is deliberate, as the X Lines are going to be their flagship routes, so they wouldn’t want them at the bottom. It must be intentional as the Qs etc are still at the end.

PDF Timetable option now available on GNE's website, showing temporary timetables

(30 Apr 2020, 8:03 am)LeeCalder wrote [ -> ]PDF Timetable option now available on GNE's website

That was quick

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(30 Apr 2020, 8:05 am)JP6004 wrote [ -> ]That was quick

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Only for current services which are running though!

(30 Apr 2020, 11:32 am)Michael wrote [ -> ]Only for current services which are running though!

Why would they upload normal timetables, would just cause confusion

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(30 Apr 2020, 11:34 am)JP6004 wrote [ -> ]Why would they upload normal timetables, would just cause confusion

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I just saying...

(30 Apr 2020, 11:36 am)Michael wrote [ -> ]I just saying...

Well I doubt anyone would expect them to. Think they have more to worry about than uploading branded timetables, which again would cause a lot of confusion

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(30 Apr 2020, 11:38 am)JP6004 wrote [ -> ]Well I doubt anyone would expect them to. Think they have more to worry about than uploading branded timetables, which again would cause a lot of confusion

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No i don't but i didn't mention branded timetables, it was for anyone, who wanted to look for the likes of the X6/X7 - you won't find it...

(30 Apr 2020, 11:47 am)Michael wrote [ -> ]No i don't but i didn't mention branded timetables, it was for anyone, who wanted to look for the likes of the X6/X7 - you won't find it...

Yes because they aren't running. Again pointless uploading timetables for all services when there is no service currently being provided on certain routes

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(30 Apr 2020, 11:49 am)JP6004 wrote [ -> ]Yes because they aren't running. Again pointless uploading timetables for all services when there is no service currently being provided on certain routes

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I don't agree there, just cause things aren't being provided atm doesn't mean people won't spend there time in lockdown planning future travel arrangements

(30 Apr 2020, 11:49 am)JP6004 wrote [ -> ]Yes because they aren't running. Again pointless uploading timetables for all services when there is no service currently being provided on certain routes

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Well they could still put the PDF's on the site - but then put - "Service currently not running due to Covid-19" - least then we can start and plan future travel patterns when everything starts to open.

(30 Apr 2020, 12:44 pm)peter wrote [ -> ]I don't agree there, just cause things aren't being provided atm doesn't mean people won't spend there time in lockdown planning future travel arrangements

All it would do would create confusion. Also why would people plan when we dont know when lockdown will end, let alone know when services will be reintroduced

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(30 Apr 2020, 12:46 pm)Michael wrote [ -> ]Well they could still put the PDF's on the site - but then put - "Service currently not running due to Covid-19" - least then we can start and plan future travel patterns when everything starts to open.

Website already states not running. Pointless having a timetable when they dont know how or when service will be introduced

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