(17 Nov 2014, 8:31 am)NEBCD Malarkey wrote The Machine is just spitting out loads of Tickets everytime he issues one, should be in PL now but im only at Pennywell as a Result of this issue.

(17 Nov 2014, 1:25 pm)Michael wrote http://www.simplygo.com/news/sunderland-consultation

I can't make it, at uni... wonder what they're planning.

(17 Nov 2014, 2:05 pm)NEBCD Malarkey wrote Sounds Interesting, Bit odd that they would do a Consultation in Park Lane as I doubt many people would stop and talk to them, might pop along myself and give them some my "Malarkey Marathons", although I will more than likely be in Sunderland anyway.

(17 Nov 2014, 8:18 am)Dan wrote That'll be the driver getting a telling off if it's reported!

Emergency tickets should have been issued, and if the driver didn't have any, he should have been asking for some at the start of his shift...

(17 Nov 2014, 3:14 pm)NEBCD Malarkey wrote I asked for an Emergency Ticket when I got off, and with an arsey attitude the Driver said, I could of gave you one when you got on at Lambton but I didnt as I dont have to, plus it would of made me Late, anyway he had been fiddling with the Machine en-route to Sunderland and had asked Control how to fix the Machine, turns out the Machine was printing the Tickets with just the Cost on, in my case £4.50 and the rest was Blank, He then printed the Ticket I had Requested and I reluctantly paid him the £4.50 and got off, Question now is should Email Customer Services.

(17 Nov 2014, 2:09 pm)Dan wrote If you're in the middle of two stands whose services are going to be affected, does it not make sense? Appeal to a larger audience than they would have if they'd chosen to put questionnaires on buses - hoping they'd be returned..?

(17 Nov 2014, 2:09 pm)Dan wrote If you're in the middle of two stands whose services are going to be affected, does it not make sense? Appeal to a larger audience than they would have if they'd chosen to put questionnaires on buses - hoping they'd be returned..?

(17 Nov 2014, 3:36 pm)Drifter60 wrote Do we have any idea what they are planning? Which routes are changing?

(17 Nov 2014, 3:32 pm)Drifter60 wrote I'm not sure, I think it stinks of not really wanting customers views. Usually the questionnaires would be on affected buses for a week or two, where most people who regularly use the bus would of been on at least once if not a few times. This then means everybody who takes an interest can fill in a leaflet. 
Having one person in park lane, one day isn't really the best option in my opinion. 
Mind you, GNE, are doing more than Other operators in relation to service changes. 

(17 Nov 2014, 3:35 pm)Michael wrote Really they should do it in 2 parts of park lane, next to greggs and where Stands A-H,J,K are.

If u go let us know what they planning... looking forward to seen these new links... Silverlink might be one of them...

(17 Nov 2014, 3:36 pm)Drifter60 wrote Do we have any idea what they are planning? Which routes are changing?

(17 Nov 2014, 3:40 pm)Michael wrote No idea but it says new links so hopefully new services... wonder if any will drop in frequancy?

This also may give a hint if any Sunderland based services are getting new buses this year....

(17 Nov 2014, 4:19 pm)Michael wrote Lets hope they still don't have the idea of extending the Prince Bishops to South shields...

Would like to see more "cross city" services although not on lets say the 56 etc....

Would like to see the 9 extended to the Silverlink though.

Which services would u say are likely to be changed in frequancy?.

(17 Nov 2014, 4:21 pm)Tom wrote How can they extend the 9 to Silverlink? Would be going back on it's self. 

(17 Nov 2014, 4:25 pm)Michael wrote Well i dont really know the area so maybe somewhere during the route?

(17 Nov 2014, 4:07 pm)Dan wrote I disagree entirely.
Having staff based in Park Lane where the majority (admittedly not all) of customers travel to and from for eight hours, including during peak times, suggests that the company is wanting to attract more feedback from customers. Whilst the online questionnaires proved to be unsuccessful due to anomalous results being gathered (perhaps from customers who don't necessarily use the services affected by a consultation a great deal), it is possible that not enough feedback was being gathered from customer consultations with printed leaflets that had to be returned to the company by post. It seems a bit time-consuming, in my opinion, for customers to pick up a leaflet on a bus, and for them to fill it out then go to their nearest post box to return it to the company. I know I'd be far more likely to fill in a leaflet if I was waiting for my bus, and I was given the opportunity to fill it out on the spot and return it to an employee face-to-face. If others feel the same way as me, it could be argued that the associated costs with printing out these customer consultation leaflets has proven to be too high for the results being yielded, which is why the company could be making alternative arrangements with regards to collecting data from customers.

The changes being made are as a result of suggestions made to the company by a large number of customers. Whilst some customers may agree with the service changes being proposed, others may not, and it's critical Go North East gets feedback so that they're not making a mistake by altering their services.

(17 Nov 2014, 4:19 pm)Michael wrote Lets hope they still don't have the idea of extending the Prince Bishops to South shields...

Would like to see more "cross city" services although not on lets say the 56 etc....

Would like to see the 9 extended to the Silverlink though.

Which services would u say are likely to be changed in frequancy?.

(17 Nov 2014, 4:19 pm)Michael wrote Lets hope they still don't have the idea of extending the Prince Bishops to South shields...

Would like to see more "cross city" services although not on lets say the 56 etc....

Would like to see the 9 extended to the Silverlink though.

Which services would u say are likely to be changed in frequancy?.

(17 Nov 2014, 4:32 pm)Drifter60 wrote Short 9's are something in my experience seems to have the lowest numbers out of park lane. I know they interwork with scholars which could be the only save and grace for the service. As otherwise, I can't see them making much if any money off those. 

I'm not sure where the scope is to create any more cross city services, although the idea could work, there's also risks. Match days in Sunderland I'd dread to think of how the 29 copes at Doxford, but as we say on the whole they do seem to be working out. I'm just not sure you could risk any other services things like 20/56/X35/X36 are subject to enough potential delay due to route length and busy city centres. 61/42/38 could extend our of park lane, particularly the latter two not sure where to though! 

(17 Nov 2014, 4:32 pm)Drifter60 wrote Short 9's are something in my experience seems to have the lowest numbers out of park lane. I know they interwork with scholars which could be the only save and grace for the service. As otherwise, I can't see them making much if any money off those. 

I'm not sure where the scope is to create any more cross city services, although the idea could work, there's also risks. Match days in Sunderland I'd dread to think of how the 29 copes at Doxford, but as we say on the whole they do seem to be working out. I'm just not sure you could risk any other services things like 20/56/X35/X36 are subject to enough potential delay due to route length and busy city centres. 61/42/38 could extend our of park lane, particularly the latter two not sure where to though! 

(17 Nov 2014, 5:30 pm)Andreos1 wrote And we all know the flaws with sampling .

Just as an example, it would generally be accepted that members of this forum have a range of views or opinions. We will have different views with the consultation.
We can put those viewpoints across in a post, in a comment or via a poll on this forum.
However, people such as Michael, Drifter60, Cbma40, Fozz and myself may not be able to share those views with GNE staff on Monday.
Dan would potentially be the only member of the forum who uses Deptford based services, who could get to the session and share his viewpoint and in turn, help shape the services across Sunderland. Those views could be shaped by Bazza and Kuyoyo happen to be in the area for the day - but primarily use the services of another depot. Three people agree with a proposal, influencing it on the day - yet 5 others who are affected and can't get there, have no say.

This is why sampling can be flawed and why a range of methods needs to be used.