North East Buses
Go North East: Latest News & Discussion - January 2015 - Printable Version

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+--- Thread: Go North East: Latest News & Discussion - January 2015 (/showthread.php?tid=831)

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RE: Go North East: Latest News & Discussion - Tom - 09 Jan 2015

(09 Jan 2015, 10:26 pm)Malarkey But what if a TEN Day Saver was introduced at around £5.20 to go alongside the Weekly Savers currently offered at £15.10 and £22.50, it would make Traveling by Bus in that area more affordable for Passengers who perhaps only Travel between Hexham and Newcastle once or twice a week and being diddled out of £7.70 in the process, surely this would also result in significant passenger growth also.

I think a max return is £5.70 though? 
Seems a bit pointless.


RE: Go North East: Latest News & Discussion - Dan - 09 Jan 2015

(09 Jan 2015, 9:21 pm)Dan Between Durham and Bishop Auckland, I don't think anyone could argue against Arriva providing the superior service (and this is without the added 'sparkle' on service 6). The fares and frequencies between the two operators aren't competitive for a reason: the main purpose of service X21 is to link passengers from Bishop Auckland to Chester-le-Street and Newcastle, which is why this was the focus of my previous post.

You correctly quote that Go North East's "Pronto Saver" is £22.50/week. That allows travel all the way from Bishop Auckland to Newcastle, and includes the further four buses per hour from Durham to Newcastle that the "Angel" 21 service adds. Arriva's "North East All Zones" ticket costs £27.20/week, or £91.00/28 days.

I forgot about the 'Wear Valley Saver' being introduced in August 2013...

Wear Valley Saver - £13.00
Unlimited travel on Pronto X21 between Durham & Bishop Auckland and The OK Way 18 between Bishop & West Aucklands.

So even on the Bishop Auckland - Durham section, which is not the main focus of the route, Go North East's weekly ticket for this section of the route is £3.90 cheaper than Arriva's equivalent. The final X21 of the evening terminates at Bishop Auckland at 00:37am, but Arriva's 6 terminates at 23:12.

Don't think Go North East has much to worry about - with or without new buses...


RE: Go North East: Latest News & Discussion - Malarkey - 09 Jan 2015

(09 Jan 2015, 10:32 pm)citaro5284 So how many daily route savers would you need to cover the network?
23 if we were going off the Branded Network of Services.


RE: Go North East: Latest News & Discussion - Dan - 09 Jan 2015

(09 Jan 2015, 10:47 pm)Malarkey 23 if we were going off the Branded Network of Services.
Services 9 and 17 have both been held under a brand in the past, but neither are now.

Do you stop offering a route saver when a brand is revoked?


RE: Go North East: Latest News & Discussion - Malarkey - 09 Jan 2015

(09 Jan 2015, 10:50 pm)Dan Services 9 and 17 have both been held under a brand in the past, but neither are now.

Do you stop offering a route saver when a brand is revoked?
Of course not as it would be completely illogical, as the Passenger would then have to pay the fare for what Zones they're travelling within.


RE: Go North East: Latest News & Discussion - Dan - 09 Jan 2015

(09 Jan 2015, 11:07 pm)Malarkey Of course not as it would be completely illogical, as the Passenger would then have to pay the fare for what Zones they're travelling within.
So in reality you're offering a lot more route savers than what you've suggested, and it becomes awfully complex as some services which aren't branded have them while others don't.

It's a no from me...


RE: Go North East: Latest News & Discussion - Andreos1 - 09 Jan 2015

When the 96 was removed from the brand it had been in for several years, is it correct that passengers were no longer eligible for the route saver ticket?
If so, their fares went up overnight, with a purple ticket being the only GNE day ticket alternative.

All for the sake of a bus being in a different colour...


Go North East: Latest News & Discussion - R852 PRG - 10 Jan 2015

Just to throw my view in, I think only the mainstream routes, maybe the top 15 at a push, should have route savers.

Anything that could justify one should have one.


RE: Go North East: Latest News & Discussion - MurdnunoC - 10 Jan 2015

(09 Jan 2015, 11:49 pm)Andreos1 When the 96 was removed from the brand it had been in for several years, is it correct that passengers were no longer eligible for the route saver ticket?
If so, their fares went up overnight, with a purple ticket being the only GNE day ticket alternative.

All for the sake of a bus being in a different colour...

Yup. It appears you are correct:

https://web.archive.org/web/20120102201153/http://www.simplygo.com/our-services/highwayman (Jan 2nd 2012)

http://www.simplygo.com/all-services/highwayman (Now)


RE: Go North East: Latest News & Discussion - Dan - 10 Jan 2015

(09 Jan 2015, 11:49 pm)Andreos1 When the 96 was removed from the brand it had been in for several years, is it correct that passengers were no longer eligible for the route saver ticket?
If so, their fares went up overnight, with a purple ticket being the only GNE day ticket alternative.

All for the sake of a bus being in a different colour...

(10 Jan 2015, 10:00 am)MurdnunoC Yup. It appears you are correct:

https://web.archive.org/web/20120102201153/http://www.simplygo.com/our-services/highwayman (Jan 2nd 2012)

http://www.simplygo.com/all-services/highwayman (Now)

Although services 95/96 are no longer held under the "The Highwayman" brand, I don't think there's anything to suggest that this ticket is still not available to buy on-board these buses, even if it is not advertised now.

The services were removed from the "The Highwayman" brand in September 2012, when newer Scania L94UB/Wright Solar vehicles arrived in. The Volvo B10BLEs previously allocated were deployed at various depots, one of which was Deptford, where the green Volvo B10BLEs were often allocated to services 2A/2C and X3.

I have looked through Go North East's website and Social Media pages from August 2012 - October 2012, and I cannot find anything which states that this ticket was no longer provided on services 95/96. Surely at least one customer would have complained during this time period?

I think if we want to know the answer, the best bet is for one of us to ask Customer Services.


RE: Go North East: Latest News & Discussion - Michael - 10 Jan 2015


(10 Jan 2015, 10:00 am)MurdnunoC Yup. It appears you are correct:

https://web.archive.org/web/20120102201153/http://www.simplygo.com/our-services/highwayman (Jan 2nd 2012)

http://www.simplygo.com/all-services/highwayman (Now)

I went on the first link and clicked our services... it shows how much the brands has changed over the years.


RE: Go North East: Latest News & Discussion - Tom - 10 Jan 2015

What the hell is going with the 9?
1459 one is a no show, and the 1514 one has failed to turn up ?


RE: Go North East: Latest News & Discussion - MurdnunoC - 10 Jan 2015

(10 Jan 2015, 2:50 pm)Michael

I went on the first link and clicked our services... it shows how much the brands has changed over the years.
Or over the relatively short period of three years.


RE: Go North East: Latest News & Discussion - Dan - 10 Jan 2015

(10 Jan 2015, 3:26 pm)Tom What the hell is going with the 9?
1459 one is a no show, and the 1514 one has failed to turn up ?
Match day...


RE: Go North East: Latest News & Discussion - Tom - 10 Jan 2015

(10 Jan 2015, 4:06 pm)Dan Match day...

I forgot about that.
Eventually turned up 45 minutes late.


Go North East: Latest News & Discussion - dodsy - 10 Jan 2015

(10 Jan 2015, 10:19 am)Dan Although services 95/96 are no longer held under the "The Highwayman" brand, I don't think there's anything to suggest that this ticket is still not available to buy on-board these buses, even if it is not advertised now.

The services were removed from the "The Highwayman" brand in September 2012, when newer Scania L94UB/Wright Solar vehicles arrived in. The Volvo B10BLEs previously allocated were deployed at various depots, one of which was Deptford, where the green Volvo B10BLEs were often allocated to services 2A/2C and X3.

I have looked through Go North East's website and Social Media pages from August 2012 - October 2012, and I cannot find anything which states that this ticket was no longer provided on services 95/96. Surely at least one customer would have complained during this time period?

I think if we want to know the answer, the best bet is for one of us to ask Customer Services.

Highwayman day savers are still available to buy on 95/96 services and are accepted on 95/96/97/98/98A


RE: Go North East: Latest News & Discussion - Dan - 10 Jan 2015

(10 Jan 2015, 6:29 pm)dodsy Highwayman day savers are still available to buy on 95/96 services and are accepted on 95/96/97/98/98A

Thought that would be the case! Thanks for confirming, dodsy.


RE: Go North East: Latest News & Discussion - Drifter60 - 11 Jan 2015

(10 Jan 2015, 6:29 pm)dodsy Highwayman day savers are still available to buy on 95/96 services and are accepted on 95/96/97/98/98A

Considering a lot of us didn't know the answer to this, shows that it's obviously not promoted that well really. Which probably means passengers may not even know it exists.  


RE: Go North East: Latest News & Discussion - Dan - 11 Jan 2015

(11 Jan 2015, 11:34 am)Drifter60 Considering a lot of us didn't know the answer to this, shows that it's obviously not promoted that well really. Which probably means passengers may not even know it exists.  

..and before the inevitable accusations of 'Go North East have done this on purpose so that customers aren't aware of the ticket and have to pay more money for a day ticket' begin, the chances are it's been an error in communication when the website (and its content) has been altered.

Nine times out of ten, bus drivers will always offer the cheapest/best value day ticket to achieve what the customer wants, unless the customer has explicitly asked for another ticket.


Go North East: Latest News & Discussion - R852 PRG - 11 Jan 2015

(11 Jan 2015, 11:55 am)Dan ..and before the inevitable accusations of 'Go North East have done this on purpose so that customers aren't aware of the ticket and have to pay more money for a day ticket' begin, the chances are it's been an error in communication when the website (and its content) has been altered.

Nine times out of ten, bus drivers will always offer the cheapest/best value day ticket to achieve what the customer wants, unless the customer has explicitly asked for another ticket.

I find a lot of drivers do this. They advise customers on the fastest bus, for example - if I got on a 28 to get to Ouston from Chester, he/she would tell me the 34 would get me there twenty odd minutes quicker.