North East Buses
Durham Bus Stn - Printable Version

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Durham Bus Stn - citaro5284 - 07 Feb 2014

Looks like they want to give it a bit of an uplift.....

http://www.chroniclelive.co.uk/news/north-east-news/5millon-could-allocated-revamping-durham-6682720


RE: Durham Bus Stn - Michael - 07 Feb 2014

(07 Feb 2014, 6:01 pm)citaro5284 wrote Looks like they want to give it a bit of an uplift.....

http://www.chroniclelive.co.uk/news/north-east-news/5millon-could-allocated-revamping-durham-6682720

Thank god, its a terrible bus station, needs doing up badly


RE: Durham Bus Stn - gtom - 07 Feb 2014

Doesn't help it opens up onto North Road which is the arse end carbuncle of a beautiful city like Durham (well that and the IPS Offices)


RE: Durham Bus Stn - Adrian - 07 Feb 2014

(07 Feb 2014, 6:06 pm)gtom wrote Doesn't help it opens up onto North Road which is the arse end carbuncle of a beautiful city like Durham (well that and the IPS Offices)

Both the bus station and and North Road are complete shit holes. There are no other words to describe them. It's all good and well saying that they'll invest £5m in it, but it won't remove the scratters. A bit like the Galleries development.

IPS move in the next year or so (new development over the river) so it won't be a problem soon.


RE: Durham Bus Stn - CatsFast101 - 07 Feb 2014

This is an a step in the right direction, tbh I'd like to see a new bus station completely for Durham as the current area is just awful. Once inside it feels a bit run down, but outside from North Road it looks terrible.
On the subject of a possible new bus station there's not really many sites for a new one is there.


RE: Durham Bus Stn - Adrian - 07 Feb 2014

(07 Feb 2014, 7:13 pm)CatsFast101 wrote This is an a step in the right direction, tbh I'd like to see a new bus station completely for Durham as the current area is just awful. Once inside it feels a bit run down, but outside from North Road it looks terrible.
On the subject of a possible new bus station there's not really many sites for a new one is there.

Will be in the same location I would have thought, but if they demolished the empty shops and offices joined to it, there'd be a lot more space to work with.


RE: Durham Bus Stn - gtom - 08 Feb 2014

(07 Feb 2014, 7:17 pm)aureolin wrote Will be in the same location I would have thought, but if they demolished the empty shops and offices joined to it, there'd be a lot more space to work with.

Imagine this will involve compulsory purchase orders? Potentially costly!


Re: RE: Durham Bus Stn - Adrian - 08 Feb 2014

(08 Feb 2014, 12:07 am)gtom wrote Imagine this will involve compulsory purchase orders? Potentially costly!

My understanding is that they already own the freehold.


RE: Durham Bus Stn - Andreos1 - 08 Feb 2014

(08 Feb 2014, 7:38 am)aureolin wrote My understanding is that they already own the freehold.

I presumed similar.
If the Milburngate shopping centre is asit used to be, plenty space for businesses to re-locate.


RE: Durham Bus Stn - MrFozz - 08 Feb 2014

I think it has been talked about for years now, there was ideas and plans being floated all the time I lived in Durham(1997-2001)...

That Bus Station is dangerous imo, more buses have hit the wall coming off the middle stands than I care to remember and seen buses reverse into other buses as it can be a real tight squeeze getting out...

North Road is a Skidmark on kegs of Durham...they should pull the Bus Station and the top end of North Road down and completely rebuild a brand new bus and coach station it's place


RE: Durham Bus Stn - tyresmoke - 09 Feb 2014

Have to agree as a driver its a bloody nightmare to go in and out of. Thankfully I don't do X1s very often.... Got one next week though, our morning trip that just does Durham and back.


RE: Durham Bus Stn - northern156 - 09 Feb 2014

It doesn't seem like it is in the 21st century with the amount of people it has that use it but the significant lack of space. I do agree it doesn't put a great first impression of the city out.

However, to me the area generally looks too filled up anyway? Looks like it will be a challenge to redevelop it; I'll certainly look forward to diagrams etc.


RE: Arriva North East - Latest - palatine3833 - 16 Mar 2014

Work on the new bus station in Durham is expected to start soon, expected to take 18 months to complete. I can only but imagine the utter chaos that's going to be caused.


RE: Arriva North East - Latest - Adrian - 16 Mar 2014

(16 Mar 2014, 12:52 pm)palatine3833 wrote Work on the new bus station in Durham is expected to start soon, expected to take 18 months to complete. I can only but imagine the utter chaos that's going to be caused.

Any plans of it anywhere? I'd assume services would use a mixture of Sutton Street, and then North Road/Millburngate as a temporary measure. Still be utter chaos as you say though.


RE: Arriva North East - Latest - Andreos1 - 16 Mar 2014

(16 Mar 2014, 1:25 pm)aureolin wrote Any plans of it anywhere? I'd assume services would use a mixture of Sutton Street, and then North Road/Millburngate as a temporary measure. Still be utter chaos as you say though.

Beat me to it!
Was just about to say the same thing - maybe adding that a couple of stands in the bus station are taken out at a time for work, rather than shut the whole place down completely (if only to aid the surrounding area).


RE: Arriva North East - Latest - cbma06 - 16 Mar 2014

(16 Mar 2014, 1:34 pm)Andreos Constantopolous wrote Beat me to it!
Was just about to say the same thing - maybe adding that a couple of stands in the bus station are taken out at a time for work, rather than shut the whole place down completely (if only to aid the surrounding area).

Cant find anything about proposed applications for anything to do with Durham Bus Station on County Durham Planning Applications?.


RE: Arriva North East - Latest - Andreos1 - 16 Mar 2014

(16 Mar 2014, 2:15 pm)cbma06 wrote Cant find anything about proposed applications for anything to do with Durham Bus Station on County Durham Planning Applications?.

The only thing I can find (apart from newspaper reports from the budget meeting), is this: http://www.cyclescape.org/issues/957-durham-bus-station-redevelopment


RE: Arriva North East - Latest - cbma06 - 16 Mar 2014

(16 Mar 2014, 2:27 pm)Andreos Constantopolous wrote The only thing I can find (apart from newspaper reports from the budget meeting), is this: http://www.cyclescape.org/issues/957-durham-bus-station-redevelopment

The County Durham Plan has been ongoing for a few years but nothing concrete at present its mostly up in the air with chit chat, it states that the Durham bus station will be relocated, but where could it go?

Cant see nothing happening with Durham bus station for at least years to come. Just wish Sunderland Interchange got blown away at least then their would try and build the bus station with so called bricks and maybe a Middlesbrough design bus station instead.


RE: Arriva North East - Latest - Kuyoyo - 16 Mar 2014

(16 Mar 2014, 3:17 pm)cbma06 wrote The County Durham Plan has been ongoing for a few years but nothing concrete at present its mostly up in the air with chit chat, it states that the Durham bus station will be relocated, but where could it go?

Cant see nothing happening with Durham bus station for at least years to come. Just wish Sunderland Interchange got blown away at least then their would try and build the bus station with so called bricks and maybe a Middlesbrough design bus station instead.

Funny, I rank Park Lane along with Middlesbrough and Gateshead as one of the better laid-out Bus Stations in the North East. Admittedly it could do with being enclosed but then the same could be said about Bishop Auckland 'Bus Station'.


RE: Arriva North East - Latest - cbma06 - 16 Mar 2014

(16 Mar 2014, 3:25 pm)Kuyoyo wrote Funny, I rank Park Lane along with Middlesbrough and Gateshead as one of the better laid-out Bus Stations in the North East. Admittedly it could do with being enclosed but then the same could be said about Bishop Auckland 'Bus Station'.

I would of preferred if Sunderland Bus station was built on the orginally proposed site between Green Terrace and Crowtree Road where the multi storey car park and Debenhams is built now, at least it would be in twinned with the bridges shopping complex if the council knocked down leisure centre at the same time as their knocked down the old bus station (the layout of the proposed bus station was going to be coming in from Green Terrace and exit out on Crowtree road with the bus stands as lanes), But the council and Nexus opted for park Lane because of the new metro station and Civic Centre nearby.


RE: Arriva North East - Latest - Dan - 16 Mar 2014

(16 Mar 2014, 3:25 pm)Kuyoyo wrote Funny, I rank Park Lane along with Middlesbrough and Gateshead as one of the better laid-out Bus Stations in the North East. Admittedly it could do with being enclosed but then the same could be said about Bishop Auckland 'Bus Station'.

The main problem is with multiple buses trying to use the same stands at the same time. Granted; operators could make an effort to rectify this issue, and sometimes things happen which truly are unpredictable, but Park Lane is far from perfect.

To make the following anecdote a little clearer, do refer to this map throughout.
An example of this was demonstrated on Friday night at 16:00. Three Houghton-bound "Laser" 35s came into Park Lane together, causing chaos. One occupied the correct stand (L), with another occupying Stand M. Luckily, the "Fast Cats" X35 which should have been sat on Stand M in preparation for the 16:05 departure was still laying over. A "Prince Bishops" 20 was already pulled into Stand N (its correct stand), so the final "Laser" 35 in the trio had to wait behind the crossing until one of the vehicles had pulled out of Stands L/M. In turn, the E2 which was trying to depart from Stand P couldn't - the following Economic service was already trying to pull in front of the Shields-bound "Laser" 35 I was on, and another Shields-bound "Laser" 35 was stuck next to Stand R - jamming in the President which was operating the 16:04 #9 departure from that stand.
It was truly chaotic for that two or three minute period - of course the lettering of services on "Laser" 35 confused things even more. Some passengers wanted to get on one bus, while others wanted to get on another. Some thought, "I'm going to wait here for the next 35 which won't be as packed"...

A similar example of this happened at about 8am earlier this week. Three 56s (two branded and a red one) occupied Stands S, T and V. Drivers of the "Lime" and "Silver Arrows" often drop off at those stands if they have a good amount of layover (especially the former) which allows other drivers to get past Stands K and J with greater ease. There was also the usual service departures from those stands which were affected and ended up sitting behind Stand V, blocking Stands L-R in the process.

As well as the issue of it being immensely cold, there's also the issue of an accident occurring at the entrance/exit of Park Lane. If one thing blocks that part of Park Lane, you're guaranteed chaos for at least an hour. Perfect example of this happening around this time last year:
https://www.flickr.com/photos/danielgrahamm/8693086409/in/photostream/
https://www.flickr.com/photos/danielgrahamm/8694201902/in/photostream/
Doesn't happen often, but enough to prove that Park Lane really isn't suitable.


RE: Arriva North East - Latest - Kuyoyo - 16 Mar 2014

(16 Mar 2014, 3:48 pm)Dan wrote The main problem is with multiple buses trying to use the same stands at the same time. Granted; operators could make an effort to rectify this issue, and sometimes things happen which truly are unpredictable, but Park Lane is far from perfect.

To make the following anecdote a little clearer, do refer to this map throughout.
An example of this was demonstrated on Friday night at 16:00. Three Houghton-bound "Laser" 35s came into Park Lane together, causing chaos. One occupied the correct stand (L), with another occupying Stand M. Luckily, the "Fast Cats" X35 which should have been sat on Stand M in preparation for the 16:05 departure was still laying over. A "Prince Bishops" 20 was already pulled into Stand N (its correct stand), so the final "Laser" 35 in the trio had to wait behind the crossing until one of the vehicles had pulled out of Stands L/M. In turn, the E2 which was trying to depart from Stand P couldn't - the following Economic service was already trying to pull in front of the Shields-bound "Laser" 35 I was on, and another Shields-bound "Laser" 35 was stuck next to Stand R - jamming in the President which was operating the 16:04 #9 departure from that stand.
It was truly chaotic for that two or three minute period - of course the lettering of services on "Laser" 35 confused things even more. Some passengers wanted to get on one bus, while others wanted to get on another. Some thought, "I'm going to wait here for the next 35 which won't be as packed"...

A similar example of this happened at about 8am earlier this week. Three 56s (two branded and a red one) occupied Stands S, T and V. Drivers of the "Lime" and "Silver Arrows" often drop off at those stands if they have a good amount of layover (especially the former) which allows other drivers to get past Stands K and J with greater ease. There was also the usual service departures from those stands which were affected and ended up sitting behind Stand V, blocking Stands L-R in the process.

As well as the issue of it being immensely cold, there's also the issue of an accident occurring at the entrance/exit of Park Lane. If one thing blocks that part of Park Lane, you're guaranteed chaos for at least an hour. Perfect example of this happening around this time last year:
https://www.flickr.com/photos/danielgrahamm/8693086409/in/photostream/
https://www.flickr.com/photos/danielgrahamm/8694201902/in/photostream/
Doesn't happen often, but enough to prove that Park Lane really isn't suitable.

If you're using that as a 'issue', then it's applied to every bus station in the area with the exception of Hartlepool Interchange (only because it's only used once an hour by one bus service) and Wallsend Bus Station. You can't get more than one bus on stands in Middlesbrough and, as witnessed by the accident on Monday, there's also the issue of the bus station getting blocked if buses end up blocked onto the stands. Same happens at Gateshead, well know for a queue to built up for Stand H as there always seems to be a timing clash with the X9 or X10 a 56 a 57 and the X25. Middlesbrough Bus Station also has the problem that the roundabout at the entrance/exit can cause major problems if the queue to exit.

For 'lay-out', I was more referring to the fact it has two separate parts unlike Eldon Square plus there's very little of the 'saw tooth' bays there (and of what there are of those bays, they have plenty of room to reverse unlike Durham, Eldon Square and Haymarket).


RE: Arriva North East - Latest - Dan - 16 Mar 2014

(16 Mar 2014, 3:57 pm)Kuyoyo wrote If you're using that as a 'issue', then it's applied to every bus station in the area with the exception of Hartlepool Interchange (only because it's only used once an hour by one bus service) and Wallsend Bus Station. You can't get more than one bus on stands in Middlesbrough and, as witnessed by the accident on Monday, there's also the issue of the bus station getting blocked if buses end up blocked onto the stands. Same happens at Gateshead, well know for a queue to built up for Stand H as there always seems to be a timing clash with the X9 or X10 a 56 a 57 and the X25. Middlesbrough Bus Station also has the problem that the roundabout at the entrance/exit can cause major problems if the queue to exit.

For 'lay-out', I was more referring to the fact it has two separate parts unlike Eldon Square plus there's very little of the 'saw tooth' bays there (and of what there are of those bays, they have plenty of room to reverse unlike Durham, Eldon Square and Haymarket).

That's exactly what the problem is. Bus stations should be designed with these things in mind, but in my opinion, they haven't been.

Stands A-G at Park Lane probably work a lot better than Stands H-V as there appears to be a lot less issues. Breakdowns/vehicle issues have been known to occur on Stands A-G too mind, but drivers have in the past been able to work around it (I recall when 4920 had problems with changing from reverse to drive, an Arriva bus just decided to cut over the layover bays to get to its usual stand).

Durham, Eldon Square and Haymarket are far too compact. When you compare the sizes of those bus stations compared to the 'better' bus stations you gave as examples, is it any wonder that those are far superior?


RE: Arriva North East - Latest - Kuyoyo - 16 Mar 2014

(16 Mar 2014, 4:04 pm)Dan wrote That's exactly what the problem is. Bus stations should be designed with these things in mind, but in my opinion, they haven't been.

Stands A-G at Park Lane probably work a lot better than Stands H-V as there appears to be a lot less issues. Breakdowns/vehicle issues have been known to occur on Stands A-G too mind, but drivers have in the past been able to work around it (I recall when 4920 had problems with changing from reverse to drive, an Arriva bus just decided to cut over the layover bays to get to its usual stand).

Durham, Eldon Square and Haymarket are far too compact. When you compare the sizes of those bus stations compared to the 'better' bus stations you gave as examples, is it any wonder that those are far superior?

But how can you design bus stations for occasional 'issues' like late buses? The simple matter is you can't.

The issue with Middlesbrough is the fact some drivers (for all companies not just one) seem only to be able to try using Stand 11 (the one slap bang in the middle of the horseshoe) to set down (it is the official set-down stand) however when you've got buses turning up all the time, there's plenty more stands to be used. The only other problem is the doors - the 'In' and 'Out' way doesn't work in my mind and all stands (bar stand 1/2/20/21 as those bring issues) should have been done with one set of double doors as on Stand 11. Although the key problem is the fact the refurbishment was done on the cheap (hence the reason it was completed 2 weeks earlier than originally forecast and the door issues were there on the first day).


RE: Arriva North East - Latest - Michael - 16 Mar 2014

What brings park lane down for me is the bend near the metro station which is between stands L and K... if buses are at stand K and there sticking out sometimes it can cause a back up...

I also agree with buses using different stands when a bus is on their original stands, the 20's and 35's are terrible for this as are the E's


Passengers of stagecoach wonder why they don't serve park lane (the likes of the 3,4 etc), its congestion and a badly designed bus station to me.

Its also like a wind turbine - i'm sure there was plans to cover it, this was years ago mind.

As the one on the nexus map of park lane is behind (like normal)

|-Stand A - Metro Replacement
|-Stand B - 23/24
|-Stand C - 61/X7
|-Stand D - 60
|-Stand E - 38/38C/238
|-Stand F - 42
|-Stand G - 700
|-Stand H - 39 (Pennywell)/73
|-Stand J - 2A,2C
|-Stand K - 8,78,78A
|-Stand L - 35/35A/35B/35C - Low Moorsley / Rainton Bridge / South Hetton
|-Stand M - X35
|-Stand N - 20,20A,X20
|-Stand P - E1/E2/E6
|-Stand Q - 35/35A/35B/35C- South Shields
|-Stand R - 9
|-Stand S - 56/N56
|-Stand T - 29/29A/135/136/X36 - Towards Newcastle
|-Stand V - X36 - buses between Interchange and Enterprise Park leave from stand V/700

Could they not move X36 to stand M for the one towards Newcastle - so Stand M is fully Fast Cats?


RE: Arriva North East - Latest - Adrian - 16 Mar 2014

(16 Mar 2014, 4:12 pm)Kuyoyo wrote But how can you design bus stations for occasional 'issues' like late buses? The simple matter is you can't.

I'd hardly say that late buses are an occasional issue. Maybe they're not 'late' in the operator's definition of the word (up to 5 minutes late), but when you've got, in some cases, three buses due to depart the same stand in the space of 5 minutes, then it's a persistent problem.


RE: Arriva North East - Latest - Dan - 16 Mar 2014

(16 Mar 2014, 4:12 pm)Kuyoyo wrote But how can you design bus stations for occasional 'issues' like late buses? The simple matter is you can't.

The issue with Middlesbrough is the fact some drivers (for all companies not just one) seem only to be able to try using Stand 11 (the one slap bang in the middle of the horseshoe) to set down (it is the official set-down stand) however when you've got buses turning up all the time, there's plenty more stands to be used. The only other problem is the doors - the 'In' and 'Out' way doesn't work in my mind and all stands (bar stand 1/2/20/21 as those bring issues) should have been done with one set of double doors as on Stand 11. Although the key problem is the fact the refurbishment was done on the cheap (hence the reason it was completed 2 weeks earlier than originally forecast and the door issues were there on the first day).

Why can't you? Late running buses is not an 'occasional' thing, it's a daily occurrence. Buses using the wrong stands is a daily occurrence (I'd go as far to suggest it happens every hour each day) - again, this could be prevented by operators choosing which stands to have buses serve on the basis of when they're actually going to be there, but it's a problem nevertheless.
The design of the perfect bus station would factor the daily issues into plans - things like the issue with the blockage of the entrance/exit owing to an accident is going to be factored into the decision less because that truly is an occasional thing.
Granted, this will inflict a greater cost - but you'd be providing minimal disruption to customers and hopefully things would operate with greater ease. As a customer, I hate it when my bus driver can't get to the right stand and I have to panic that the driver isn't actually going to stop to let me on when he does eventually get to my stand as he expected me to walk over to the bus itself.

Yes, I hate the in/out door system at Middlesbrough too. As an occasional visitor, I've never understood it. I hate that I'm forced to use specified entrances/exits - I'd prefer to navigate around the station at my own will, providing it is safe to do so.


RE: Arriva North East - Latest - Kuyoyo - 16 Mar 2014

(16 Mar 2014, 4:18 pm)aureolin wrote I'd hardly say that late buses are an occasional issue. Maybe they're not 'late' in the operator's definition of the word (up to 5 minutes late), but when you've got, in some cases, three buses due to depart the same stand in the space of 5 minutes, then it's a persistent problem.

The general rule for most bus stations is that there must be a 5 minutes gap between services off stands for companies (hence why one trip of Stagecoach on Teesside's 13 service goes off stand 19 in Middlesbrough during the week as there's a Hartlepool service 1 timed to leave the normal stand (20) at the same time).

And there lies another problem that could be mentioned about Park Lane but not Gateshead and Middlesbrough - there's little layover space there compared to Gateshead and a lot less than in Middlesbrough. Not uncommon for buses in Middlesbrough to sit in the layover bays while waiting for their stand to clear and that includes (the very limited) number of services that don't terminate there (which is now down to just 4 Stagecoach services and no Arriva services).


RE: Arriva North East - Latest - Dan - 16 Mar 2014

(16 Mar 2014, 4:24 pm)Kuyoyo wrote The general rule for most bus stations is that there must be a 5 minutes gap between services off stands for companies (hence why one trip of Stagecoach on Teesside's 13 service goes off stand 19 in Middlesbrough during the week as there's a Hartlepool service 1 timed to leave the normal stand (20) at the same time).

And there lies another problem that could be mentioned about Park Lane but not Gateshead and Middlesbrough - there's little layover space there compared to Gateshead and a lot less than in Middlesbrough. Not uncommon for buses in Middlesbrough to sit in the layover bays while waiting for their stand to clear and that includes (the very limited) number of services that don't terminate there (which is now down to just 4 Stagecoach services and no Arriva services).

Well that's certainly not the case for the Shields Economic services... Arguably one of the most troublesome services, combined with the high frequency "Laser" 35 and "Prince Bishops" 20 which surround the stand the Economic services use.


RE: Arriva North East - Latest - Kuyoyo - 16 Mar 2014

(16 Mar 2014, 4:23 pm)Dan wrote Why can't you? Late running buses is not an 'occasional' thing, it's a daily occurrence. Buses using the wrong stands is a daily occurrence (I'd go as far to suggest it happens every hour each day) - again, this could be prevented by operators choosing which stands to have buses serve on the basis of when they're actually going to be there, but it's a problem nevertheless.
The design of the perfect bus station would factor the daily issues into plans - things like the issue with the blockage of the entrance/exit owing to an accident is going to be factored into the decision less because that truly is an occasional thing.
Granted, this will inflict a greater cost - but you'd be providing minimal disruption to customers and hopefully things would operate with greater ease. As a customer, I hate it when my bus driver can't get to the right stand and I have to panic that the driver isn't actually going to stop to let me on when he does eventually get to my stand as he expected me to walk over to the bus itself.

Yes, I hate the in/out door system at Middlesbrough too. As an occasional visitor, I've never understood it. I hate that I'm forced to use specified entrances/exits - I'd prefer to navigate around the station at my own will, providing it is safe to do so.

Using Middlesbrough (and Stagecoach again, will use Arriva again), stand allocations refer to where the bus is going (Stagecoach's 11/12 go off the same stand as they both go a similar route as far as the A174 Parkway and both serve the Parkway Centre, likewise the 36/37/38 use the same stand as they are a combined service, Arriva have now done the same by moving the peak time Ingleby Barwick/Kingsmead express to stand 12 with the 17/17a/17b as they are a group of services and to avoid confusing people from those areas that they get their off-peak bus off one stand and the peak express from a completely different one).

Like I said above, it's actually quite rare for a bus to use the 'wrong' stand in Middlesbrough as they normally go into the layover bays to wait until their stand is free. Of course, at present we have a service going off the wrong stand as its normal stand is still under repair but that should be resolved shortly then likelihood is the Park End stand will be taken out of use to fix the door on there.