Fares going up again https://www.arrivabus.co.uk/latest-news/...re-changes

(02 Mar 2023, 9:40 pm)Thomas12 wrote Fares going up again https://www.arrivabus.co.uk/latest-news/...re-changes

Least the Blyth and Tyne railway will do well when it opens. It's almost as if they're intentionally putting the prices high so they can miraculously drop them when it opens. No way will the train cost £9 RTN from Ashington.

It's only £6 from Saltburn to Middlesbrough which is a similar distance so expect the fares to be similar or £7 from Darlington to Middlesbrough.

(02 Mar 2023, 10:17 pm)Storx wrote Least the Blyth and Tyne railway will do well when it opens. It's almost as if they're intentionally putting the prices high so they can miraculously drop them when it opens. No way will the train cost £9 RTN from Ashington.

It's only £6 from Saltburn to Middlesbrough which is a similar distance so expect the fares to be similar or £7 from Darlington to Middlesbrough.

Even cheaper if you have a railcard.

Adult and child return Morpeth to Newcastle only £5.45 with the railcard and only £4.35 Morpeth to Cramlington Return.

mates monthly pass went up 6 quid a few months ago - he got email today saying going up another 6 quid. he's going to enjoy his evaluation of arriva's service when his questionnaire comes out this month!!!

Do they even look at them.

As it seems all Arriva pages are run by some office miles away.

(03 Mar 2023, 5:11 pm)Unber43 wrote Do they even look at them.

As it seems all Arriva pages are run by some office miles away.

That's what I sometimes question.

(03 Mar 2023, 5:11 pm)Unber43 wrote Do they even look at them.

As it seems all Arriva pages are run by some office miles away.

Does any company?  I complained about the Mcdonalds at the metrocentre retail park to the HQ. got £20 quid voucher and told it would get sorted.  Went there a month later due to other Mcdonalds not having what I want and nothing had chenged!

(03 Mar 2023, 7:14 pm)Rob44 wrote Does any company?  I complained about the Mcdonalds at the metrocentre retail park to the HQ. got £20 quid voucher and told it would get sorted.  Went there a month later due to other Mcdonalds not having what I want and nothing had chenged!

Go North East do...atleast 24 hours later if not longer, with the least helpful advice ever.

(02 Mar 2023, 9:40 pm)Thomas12 wrote Fares going up again https://www.arrivabus.co.uk/latest-news/...re-changes

There was low demand for the x12 routesaver because if you asked for it, you either ended up with a blank look or a Durham district  ticket!

(03 Mar 2023, 8:58 pm)BusLoverMum wrote There was low demand for the x12 routesaver because if you asked for it, you either ended up with a blank look or a Durham district  ticket!

Baffles me how tickets that have low demand are withdrawn. 
Just promote it. Advertise it. Let people know about it.

Also what does it cost them to keep the routesavers on sale...low ticket sales seems a bit of a poor excuse tbh

(03 Mar 2023, 9:08 pm)Unber43 wrote Also what does it cost them to keep the routesavers on sale...low ticket sales seems a bit of a poor excuse tbh

Time. There are so many ticketing options that drivers don't even know about half of them. Some will spend time looking for what you've asked for, not quite sure how to find it, others will insist that there is no such thing - see my comment about the X12 routesaver - I'd begun to suspect that it had been withdrawn long ago.

I’d imagine they probably want to try and cut down on ticket types where they can so an opportunity to take a few low selling ones out is probably one they’d take. There are far too many across the NE network!


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Why sell a County Durham ticket when you can just make them buy a Regionwide instead!
Its free real estate!

(04 Mar 2023, 6:52 pm)streetdeckfan wrote Why sell a County Durham ticket when you can just make them buy a Regionwide instead!
Its free real estate!

In fairness, not really fair but still, the only reason that one and the three zone triple ticket have been scrapped is they've put the prices up that much it's more than the regionwide ticket (note the missing low demand part).

Unless they keep the £2 fares permanently, there's going to be hell on about the price of both of those as they're a rip off especially Ashington as £9 for a return is not cheap by any metric.

(04 Mar 2023, 8:56 pm)Storx wrote In fairness, not really fair but still, the only reason that one and the three zone triple ticket have been scrapped is they've put the prices up that much it's more than the regionwide ticket (note the missing low demand part).

Unless they keep the £2 fares permanently, there's going to be hell on about the price of both of those as they're a rip off especially Ashington as £9 for a return is not cheap by any metric.

Don't forget, most of these tickets will be eclipsed by the TNE tickets coming in as part of the BSIP.

Arriva know these products won't last, but they will be reimbursed the difference anyway. They know what they are doing.

(04 Mar 2023, 5:45 pm)BusLoverMum wrote Time. There are so many ticketing options that drivers don't even know about half of them. Some will spend time looking for what you've asked for, not quite sure how to find it, others will insist that there is no such thing - see my comment about the X12 routesaver - I'd begun to suspect that it had been withdrawn long ago.

An ex-Arriva driver told me there were something like 10 pages of Arriva saver tickets on the machine.

Because the Vix is somewhat limiting, Stagecoach just have one button marked 'psgr list' which brings up a menu which shows every type of saver ticket you can sell, except the smartcard ones which have their own button.

I'm sure they do need to reduce the amount of weekly ticket types, but if they promoted some of them a bit more, people would know they exist.
An example being the Whitby Town ticket. Surely you'd have some marketing material inside Whitby's Solos that are on the 95 every day, highlighting these tickets? Very easy to do, even if its just an A4 sheet that can soon be changed if prices change.
There's plenty of other examples too.

And what about the Explorer tickets - yes they're a multi operator ticket, but I've not seen any publicity about these on buses for years. It's almost as though they want to keep their existence hidden away.

(10 Mar 2023, 7:33 am)tvd wrote I'm sure they do need to reduce the amount of weekly ticket types, but if they promoted some of them a bit more, people would know they exist.
An example being the Whitby Town ticket.  Surely you'd have some marketing material inside Whitby's Solos that are on the 95 every day, highlighting these tickets?  Very easy to do, even if its just an A4 sheet that can soon be changed if prices change.
There's plenty of other examples too.

And what about the Explorer tickets - yes they're a multi operator ticket, but I've not seen any publicity about these on buses for years.  It's almost as though they want to keep their existence hidden away.

In fairness there's only 3 tickets withdrawn and I can't imagine there's many people who only use the X12 or travel exclusively in Alnwick or Whitby. They're all a bit limited.