(04 Mar 2016, 6:54 pm)citaro5284 wrote Of course, you could argue that the passenger should know which Company is running the service - is this a case of Nexus grey confusing someone?
It could be, see i think this would be the problem, if the quality contracts came about... loads of people wouldn't know who was contracted to what service.... unless they all the emails for complaints etc would go to one email address and they run one Facebook/Twitter page.