(05 Apr 2016, 6:12 pm)Adrian wrote X84/X85 is in direct competition with Arriva on both road and rail. Ideally I'd like to see brand new vehicles with power sockets in addition to the WiFi, but I've little knowledge of the route to know whether or not an order would be justified?
The services gaining Mercs would be the next best option imo, given that a bus with a Mercedes badge on the front gives a more luxurious/premium perception to a customer - exactly the kind of thing you want, when you're in direct competition.
The could justify brand new vehicles in my opinion, Though a Heavy Duty Vehicle should be chosen as Streetlites are definitely not suited for continues Express Work. ( Same goes for the X7 )
If Mercs are Chosen instead of new Vehicles then it would be best if they were Deep Cleaned or Internally Refurbished again, Maybe fitted with Plugs , Wifi and maybe NSAs if needed.
Most Citaros I've been on recently have been very grubby.