(14 Oct 2017, 6:33 pm)Dan wrote Have Kingsleys ever operated their own commercial services? I can't recall one in the recent past.

Though a different kettle of fish to the topic in the original post, we've regularly commented on this forum in the past about how independent operators should do more to take risks and operate services commercially.

I believe they attempted one around 2000 - C1/C2 springs to mind? 

I agree that all independents should make more attempt to run commercial services in the areas they serve, rather than just existing to operate secured services. Although we shouldn't forget that some, e.g. Stanley Travel, primarily operate in a different commercial market. 

However, it is all good and well suggesting independents should take more risk with commercial ventures, but the same could be said about the big three up here. Now that the commercial market is almost independent free, the big three almost stick to their comfort zone, as oppose to venturing into new markets. It is certainly not what was expected to come with deregulation. 

There is then the problem of commercial multi journey tickets. Whilst I wouldn't for one minute knock the value for money they provide to the customer, I do think that they have in turn priced independents out of the market. We often say that there is very little brand loyalty as far as OAPs go (they will just get the first bus), there is an enforced brand loyalty with those that need monthly or season tickets. Especially outside of Tyne and Wear.