(24 Oct 2017, 7:49 am)Jamie M wrote I've heard nothing from the panel since joining it in 2015
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It's amazing what a company can get from its customers, when they decide to put something in themselves.
Whether it be time, effort or serious thought.
I won't specify which TOC panels I have been involved with on a professional level, but the ones that I think have been the most succesful, have been the ones where the TOC has really got involved in the idea.
Some of the things that I have seen/heard panel members get involved in are quite high level. Others less so.
However, the toc's spent time vetting (and in one case interviewing) panel members beforehand - so they are picking the demographics and the talent that they require.
In the cases where panel members havent been consulted, it is quite remarkable to see feedback or comments from customers being quite negative.
This hasn't always been the case with examples where panel members have been involved. Granted not everyone will approve of every recommendation, but ultimately these recommendations are being made by customers, who just happen to sit on a panel.
It makes you wonder how detached the people are, who make the decisions without consultation.