(30 Dec 2017, 7:49 pm)Crusader wrote Any fact behind this statement?
My guess would be any reliability issues on the 20 are due to Durham anyway as traffic is horrendous wherever the service extends to. Can’t really see the extension to Shields causing many problems myself
The 20 is my local service and I have no issues with the reliability of it.
I use it regularly between where I live and South Shields/Sunderland City Centre, and would be inclined to agree that if there was any issues on the route, it wouldn't be at the Shields end! There seems to be between 10-13 minutes layover in Durham at peak-times too which really helps (as well as around 4-5 mins recovery time in Sunderland).