(04 Jul 2018, 7:01 pm)S813 FVK wrote At least it was tracking! This morning, nothing was. Again.
I know things don't come without their faults, but it appears that the tracking customer services use was down too. Not ideal for informing customers.
The problem yesterday was a fault on Ticketer's side: all bus operators in the country who use Ticketer had downtime on their tracking yesterday morning. The tracking in Ticketer then feeds other systems, which includes the mobile app, so if one goes down, they pretty much all go down (separate tracking systems are on the buses, but don't show real-time information).
Usually when there's no tracking on the app, company employees can still use other systems to track buses, but as you say, we couldn't yesterday morning for a few hours.
(04 Jul 2018, 7:52 pm)MrBoyt wrote Dan, I thought you'd said that 722 was meant to be for the Asda shuttles because it has cheap and horrible seats? For the last 2 weeks it's been on the M's and I hate it, can you please get it reassigned to its correct, lowly duties post haste? XD
Haha, well what happens in reality is often different to what happens on paper...