(25 Feb 2021, 6:31 pm)big mac wrote With the ticketing, is the fact that to use the x9/X10 requires it's own separate day ticket something that causes confusion amongst passengers or not? I can just imagine someone getting on with a normal go north east day ticket and bring surprised that it isn't valid on the service.I would think so, especially if they're connecting from another service first.
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If you buy an All Zone ticket in Stanley, get to Newcastle and realise you can't actually use it on the GNE service to Middlesbrough. You'd be pretty annoyed having to buy yet another day ticket.
I'd imagine the average person wouldn't think to ask for an X9/X10 Plus ticket (or whatever stupid name it has) when they're boarding the X30
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